Guests
All properties in Leon, Guanajuato, Mexico

Hotel River Poliforum

Hotel with restaurant, near Plaza del Zapato Commercial Center

  • Free WiFi and free parking
From
$27

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Living Area
  • Family Room - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 34
1 / 34Terrace/Patio
Boulevard Adolfo Lopez Mateos, Leon, 37266, GTO, Mexico
8.0.Very Good.
  • Nice clean and affordable

    May 31, 2021

  • The first thing you spot as soon as you come into your room is that flushing toilet paper…

    Jan 31, 2020

See all 59 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Transportation options
Walkable
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 107 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Conference center
  • Airport drop-off service

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

What’s around

  • Heart of Leon
  • Plaza del Zapato Commercial Center - 5 min walk
  • Leon Stadium - 11 min walk
  • Poliforum Leon Convention and Exhibition Center - 18 min walk
  • Cathedral of León - 24 min walk
  • Bicentennial Theatre - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Double Room
  • Family Room
  • Executive Room

What’s around

Landmarks

  • Heart of Leon
  • Plaza del Zapato Commercial Center - 5 min walk
  • Leon Stadium - 11 min walk
  • Poliforum Leon Convention and Exhibition Center - 18 min walk
  • Cathedral of León - 24 min walk
  • Bicentennial Theatre - 13 min walk
  • Explora Science Center - 21 min walk
  • Founders Plaza - 28 min walk
  • Aquarium Bajio - 4 mi / 6.4 km

Getting around

  • Del Bajio Airport (BJX) - 23 min drive
  • Airport drop-off service
map
See on map
Boulevard Adolfo Lopez Mateos, Leon, 37266, GTO, Mexico

At a glance

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop off from 7 AM to 1 PM*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)
  • Microwave in a common area
  • Refrigerator in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (meters) - 25
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Ceiling fan

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 350 per person

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Grand River Plaza Leon
  • Hotel River Poliforum Leon
  • Hotel River Poliforum Hotel
  • Hotel River Poliforum Hotel Leon
  • Hotel Grand River Plaza
  • Grand River Plaza Leon
  • Grand River Plaza
  • Hotel Grand River Plaza Leon, Mexico - Guanajuato
  • Hotel River Poliforum Leon
  • River Poliforum Leon
  • River Poliforum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel River Poliforum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include El Braserio (4-min walk), La Estancia Argentina (4-min walk), and El Gaucho Tradicional (5-min walk).
  • Yes, a shuttle from the hotel to the airport is available from 7 AM to 1 PM on request. The charge is MXN 350 per person.
  • Maintain your daily exercise routine at the gym.
8.0.Very Good.
  • 4.0.Fair

    Poor service

    I stayed at this hotel last week and was under the impression based on the price I paid and the information on Hotels.com that the breakfast was included in the stay. I was only able to make the breakfast one day and after I serve myself a spoonful of eggs and a piece of bread I was told by the staff that I was not able to be there and that there was a 70 peso charge. I was confused as there was pretty much no food remaining at the time that I came into the dining area.I was confused as there was pretty much no food remaining at the time that I came into the dining area and that information about a charge was not disclosed on the website, nor was there any notification inside the room of the charge.

    4 night trip, Jan 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Locación agradable, habitaciones comoda, lo único malo es que se me iba el agua caliente :(

    1 night romance trip, Jan 18, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Too pricey for the quality it presents !!! No phone in room cables amd no a/c unless u ask ..

    1 night family trip, Mar 15, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Five star

    Great service, clean rooms.

    Alejandro, 5 night family trip, Jun 1, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    En la habitación no tenían cobijas, sólo había una botella de agua para dos huéspedes

    Luz, 2 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    el trato muy amable de parte de todo el personal

    3 night business trip, May 27, 2021

    Verified Expedia guest review

  • 4.0.Fair

    incomodo

    Les solicitamos al encargado que nos colocara donde no hicieran ruído ya que nuestra estancia y descanso era durante el día, sin embargo el encargado de turno matutino fue muy ruidoso, ya que le gritaba a la mucama y esta contestaba

    JULIO, 1 night business trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy bien todo

    Antonieta, 1 night business trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buena ubicacion y instalaciones buenas, ademas de contar con elevador

    1 night trip, Dec 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    El.desayuno completamente frio los canceles del baño sumamente ajustados apenas y median como 40 cm

    2 night romance trip, Apr 30, 2020

    Verified Expedia guest review

See all 59 reviews