Guests
All properties in Kumamoto, Kumamoto Prefecture, Japan

Kumamoto Hotel Castle

3.5-star hotel with 3 restaurants, near Kumamoto Castle

  • Free WiFi
From
$79

Image gallery

  • Large Twin Room, Smoking - Guest Room View
  • Large Twin Room, Smoking - Guest Room View
  • Standard Single Room, Smoking - Bathroom
  • Economy Single Room, Non Smoking - Bathroom
  • Large Twin Room, Smoking - Guest Room View
Large Twin Room, Smoking - Guest Room View. Image 1 of 38
1 / 38Large Twin Room, Smoking - Guest Room View
4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan
8.6.Fabulous.
  • キャッスルホテルは熊本で一番好きなホテルです! いつも心地よくサービス抜群です。有難うございます♪

    Dec 5, 2021

  • Beautiful view of the historic Kumamoto Castle. Convenient location to downtown. Walking…

    Jan 12, 2020

See all 178 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Walkable
Safe
Transportation options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Conference center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Chuo Ward
  • Kumamoto Castle - 10 min walk
  • Sakura-no-baba Josaien - 4 min walk
  • Contemporary Art Museum Kumamoto - 4 min walk
  • Catholic Tetori Church - 5 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, Smoking
  • Standard Single Room, Non Smoking
  • Deluxe Single Room, Smoking
  • Deluxe Single Room, Non Smoking
  • Double Room, Smoking
  • Double A, Non Smoking
  • Double B, Castle View Smoking
  • Double B, Castle View Non Smoking
  • Economy Twin, Smoking
  • Economy Twin Room, Non Smoking
  • Deluxe Twin A, Castle View Smoking
  • Deluxe Twin Room, Smoking
  • Deluxe Twin Room, Non Smoking
  • Deluxe Twin A, Castle View Non Smoking
  • Deluxe Twin C, Castle View Smoking
  • Deluxe Twin C, Castle View Non Smoking
  • Large Twin Room, Smoking
  • Large Twin Room, Non-Smoking
  • Economy Triple Room, Smoking
  • Economy Triple Room, Non Smoking
  • Economy Single Room, Non Smoking
  • Economy Single Room, Smoking

What’s around

Landmarks

  • In Chuo Ward
  • Kumamoto Castle - 10 min walk
  • Sakura-no-baba Josaien - 4 min walk
  • Contemporary Art Museum Kumamoto - 4 min walk
  • Catholic Tetori Church - 5 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 6 min walk
  • Kumamoto City Hall - 7 min walk
  • Former Residence of Natsume Soseki - 9 min walk
  • Kato Shrine - 10 min walk
  • Shinshigai Shotengai - 11 min walk
  • Kumamoto-jo Hall - 13 min walk

Getting around

  • Kumamoto Airport (KMJ) - 19 min drive
  • Fujisakigumae station - 8 min walk
  • Kumamoto Kami Station - 26 min walk
  • Suizenji station - 3 min drive
map
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4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night)
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Number of meeting rooms - 1
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tour De Château - This restaurant serves dinner only.

Kuyouan - This restaurant serves breakfast, lunch, and dinner.

Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

El Dorado - Onsite bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2057 per person (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for JPY 3025.0 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1000 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Also known as

  • Kumamoto Hotel Castle
  • Castle Hotel Kumamoto
  • Kumamoto Hotel Castle Hotel
  • Kumamoto Hotel Castle Kumamoto
  • Kumamoto Hotel Castle Hotel Kumamoto

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Kumamoto Hotel Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Starbucks (3-min walk), Ramen Akagumi (3-min walk), and Yokobachi (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Great location for viewing & visiting the castle. Close to restaurants, entertainment & shopping. Friendly & helpful staff. Parking on site.

    Ted, 1 night trip, Dec 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, nicely located with terrific service. We had some problems with our air-conditioning and we were upgraded to another room. The staff were super helpful. The breakfast was also a great experience (Western and Japanese available). There are many nearby restaurants. We were cycling and left our bikes in the indoor parking garage. Terrific hotel.

    1 night romance trip, Apr 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed here twice now, and it is a hotel with 20th century charm and pedigree. You get a wonderful view of the Kumamoto Castle, which is under restoration. Rooms are well appointed. Staff is top notch. I usually don't call out names, but if you search around, C.R. has been praised for his really good English, and I think he helps westerners feel comfortable coming to the place. I go visit the castle from another part of Japan where I live. I look forward to staying at this hotel when I do.

    2 night trip, Feb 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a lovely stay here. the staff was unbelievably friendly and helpful. The room was cozy and comfortable after a long day of touring shrines. The view of the castle as breathtaking. We would highly recommend this.

    DAVID, 1 night family trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Our room is for 3pax. The extra bed condition is rather bad. A hourly carpark located just beside the hotel.

    chong, 1 night family trip, Nov 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    amazing good service and friendly staff

    1 night romance trip, Sep 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good choice near Hakata station

    The location of the hotel is excellent with lots of shopping malls and restaurants at very near distance.

    2 night romance trip, Sep 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    When we arrived at the hotel 🏨 ,the concierge Babawas unhelpful and rude.

    2 night trip, Jul 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    somehow my booking set to a smoking room but they are happy to change to a non-smoking room.

    2 night business trip, Jun 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Kumamoto trip

    Nice overall

    2 night family trip, May 18, 2019

    Verified Hotels.com guest review

See all 178 reviews