Guests
All properties in Kumamoto, Kumamoto Prefecture, Japan

Kumamoto Hotel Castle

3.5-star hotel with 3 restaurants, near Kumamoto Castle

  • Free WiFi
From
$71

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Large Twin Room, Smoking - Guest Room View
  • Large Twin Room, Smoking - Guest Room View
  • Standard Single Room, Smoking - Bathroom
  • Economy Single Room, Non Smoking - Bathroom
  • Large Twin Room, Smoking - Guest Room View
Large Twin Room, Smoking - Guest Room View. Image 1 of 40
1 / 40Large Twin Room, Smoking - Guest Room View
4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan
8.6.Fabulous.
  • キャッスルホテルは熊本で一番好きなホテルです! いつも心地よくサービス抜群です。有難うございます♪

    Dec 5, 2021

  • Beautiful view of the historic Kumamoto Castle. Convenient location to downtown. Walking…

    Jan 12, 2020

See all 385 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Walkable
Safe
Transportation options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Conference center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Chuo Ward
  • Kumamoto Castle - 10 min walk
  • Sakura-no-baba Josaien - 4 min walk
  • Contemporary Art Museum Kumamoto - 4 min walk
  • Catholic Tetori Church - 5 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, Smoking
  • Standard Single Room, Non Smoking
  • Deluxe Single Room, Smoking
  • Deluxe Single Room, Non Smoking
  • Double Room, Smoking
  • Double A, Non Smoking
  • Double B, Castle View Smoking
  • Double B, Castle View Non Smoking
  • Economy Twin, Smoking
  • Economy Twin Room, Non Smoking
  • Deluxe Twin A, Castle View Smoking
  • Deluxe Twin Room, Smoking
  • Deluxe Twin Room, Non Smoking
  • Deluxe Twin A, Castle View Non Smoking
  • Deluxe Twin C, Castle View Smoking
  • Deluxe Twin C, Castle View Non Smoking
  • Large Twin Room, Smoking
  • Large Twin Room, Non-Smoking
  • Economy Triple Room, Smoking
  • Economy Triple Room, Non Smoking
  • Economy Single Room, Non Smoking
  • Economy Single Room, Smoking

What’s around

Landmarks

  • In Chuo Ward
  • Kumamoto Castle - 10 min walk
  • Sakura-no-baba Josaien - 4 min walk
  • Contemporary Art Museum Kumamoto - 4 min walk
  • Catholic Tetori Church - 5 min walk
  • Kumamoto Prefectural Traditional Crafts Centre - 6 min walk
  • Kumamoto City Hall - 7 min walk
  • Former Residence of Natsume Soseki - 9 min walk
  • Kato Shrine - 10 min walk
  • Shinshigai Shotengai - 11 min walk
  • Kumamoto-jo Hall - 13 min walk

Getting around

  • Kumamoto Airport (KMJ) - 38 min drive
  • Fujisakigumae station - 8 min walk
  • Kumamoto Kami Station - 26 min walk
  • Kumamoto Kita Station - 3 min drive
map
See on map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night)
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Number of meeting rooms - 1
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Languages Spoken

  • English
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tour De Château - This restaurant serves dinner only.

Kuyouan - This restaurant serves breakfast, lunch, and dinner.

Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

El Dorado - Onsite bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2300 per person (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for JPY 3025.0 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1000 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Kumamoto Hotel Castle
  • Castle Hotel Kumamoto
  • Kumamoto Hotel Castle Hotel
  • Kumamoto Hotel Castle Kumamoto
  • Kumamoto Hotel Castle Hotel Kumamoto

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Kumamoto Hotel Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Starbucks (3-min walk), Ramen Akagumi (3-min walk), and Yokobachi (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Great location for viewing & visiting the castle. Close to restaurants, entertainment & shopping. Friendly & helpful staff. Parking on site.

    Ted, 1 night trip, Dec 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, nicely located with terrific service. We had some problems with our air-conditioning and we were upgraded to another room. The staff were super helpful. The breakfast was also a great experience (Western and Japanese available). There are many nearby restaurants. We were cycling and left our bikes in the indoor parking garage. Terrific hotel.

    1 night romance trip, Apr 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed here twice now, and it is a hotel with 20th century charm and pedigree. You get a wonderful view of the Kumamoto Castle, which is under restoration. Rooms are well appointed. Staff is top notch. I usually don't call out names, but if you search around, C.R. has been praised for his really good English, and I think he helps westerners feel comfortable coming to the place. I go visit the castle from another part of Japan where I live. I look forward to staying at this hotel when I do.

    2 night trip, Feb 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It is an older property but well maintained. Have stayed there a few times for business. Excellent location.

    John, 3 night business trip, Dec 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff, very comfortable room. Perhaps best bed & pillow combo since we have been in Japan (2 months). Location excellent. Dining options excellent as well.

    2 night romance trip, Nov 18, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Close to Kumamoto casle

    Misako, 1 night trip with friends, Nov 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location is great. Easy to get to almost everything you need in the town. Service is great. They have staff who speaks Chinese and English. The room is very small though

    1 night romance trip, Oct 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Convenient to sightseeing and the city tram

    Really liked the hotel and would stay there again. My only criticism is that there are very very few electrical outlets in the room (2) and none of them near the bed so using my portable devices while they were charging was not an option. I would bring a power outlet next time.

    Janet, 2 night trip, Jun 10, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thanks to you, 58 years of serving the people.

    The sign above the door says it all. This hotel prides itself on service to those that stay here, and apparently has done so since 1960. And some of the guests have been pretty prominent, such as the Showa Emperor and the current Crown Prince (who stayed twice!) ---as can be seen from photos in the lobby. I also like hotels with that mid-20th century hotel charm. I can remember back to the decade this hotel was established, and so there is a familiarity. Plus, in Japan, you know, companies and teams that have a long pedigree are respected. Japanese royalty have stayed here, and you too, will be made to feel like someone special. The accommodations are well maintained, and there are several modern amenities in the room. I first came to Kumamoto in 2015, to see the castle. (This turned out to be four months before the awful earthquake.) So I got a room to see the castle under reconstruction. I wanted to visit the site again, as I have before, but conveniently, and with a view. This is the hotel for that, since its founding matched the last time serious work had to be put into castle restoration. So I made an internet reservation. When I checked in, I was helped by several folks in the lobby, including a Japanese with what I feel is fluent English. I arrived in Kumamoto early, and the hotel kept my luggage until check-in time, which allowed me to go across the street and across the castle moat/river. The room is very nice.

    Frederick, 2 night trip, Feb 4, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Kumamoto Castle Hotel

    Kumamoto Castle Hotel is an upscale hotel across from the Kumamoto Castle. The hotel staff provided great service and hospitality. Our western style hotel room was spacious, comfortable and clean. The breakfast provided is a set menu of either Japanese or Western style breakfast. The breakfast was delicious but portions are a bit small for individuals with a large appetites. There are many great restaurants and shops in close proximity to the hotel. The trolley system provides ecomonical and convenient transportation between the hotel and Kumamoto train station for 170 yen per person, one-way. Trolley stops are a close walk from the hotel. If you are looking for an upscale hotel, check out Kumamoto Castle Hotel.

    Ross, 2 night romance trip, Nov 4, 2017

    Verified Hotels.com guest review

See all 385 reviews