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Kumamoto Hotel Castle
3.5-star hotel with 3 restaurants, near Kumamoto Castle
- Free WiFi
- Collect stamps
- Price Guarantee
From$109$71Price available on 27 May 2022
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan
8.6.Fabulous.385 verified Hotels.com guest reviews
キャッスルホテルは熊本で一番好きなホテルです! いつも心地よくサービス抜群です。有難うございます♪
Dec 5, 2021
Beautiful view of the historic Kumamoto Castle. Convenient location to downtown. Walking…
Jan 12, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Convenient18 positive mentions
Shopping18 positive mentions
Walkable16 positive mentions
Safe15 positive mentions
Transportation options14 positive mentions
- Parking available
- Free WiFi
- Air Conditioning
Property highlights
Main amenities
- 179 guestrooms
- Daily housekeeping
- 3 restaurants and bar/lounge
- Breakfast available
- Self parking
- Conference center
For families
- Rollaway/extra beds (surcharge)
- Private bathroom
- Television
- Free toiletries
- Daily housekeeping
- Hair dryer
What’s around
- In Chuo Ward
- Kumamoto Castle - 10 min walk
- Sakura-no-baba Josaien - 4 min walk
- Contemporary Art Museum Kumamoto - 4 min walk
- Catholic Tetori Church - 5 min walk
- Kumamoto Prefectural Traditional Crafts Centre - 6 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Single Room, Smoking
- Standard Single Room, Non Smoking
- Deluxe Single Room, Smoking
- Deluxe Single Room, Non Smoking
- Double Room, Smoking
- Double A, Non Smoking
- Double B, Castle View Smoking
- Double B, Castle View Non Smoking
- Economy Twin, Smoking
- Economy Twin Room, Non Smoking
- Deluxe Twin A, Castle View Smoking
- Deluxe Twin Room, Smoking
- Deluxe Twin Room, Non Smoking
- Deluxe Twin A, Castle View Non Smoking
- Deluxe Twin C, Castle View Smoking
- Deluxe Twin C, Castle View Non Smoking
- Large Twin Room, Smoking
- Large Twin Room, Non-Smoking
- Economy Triple Room, Smoking
- Economy Triple Room, Non Smoking
- Economy Single Room, Non Smoking
- Economy Single Room, Smoking
What’s around
Landmarks
- In Chuo Ward
- Kumamoto Castle - 10 min walk
- Sakura-no-baba Josaien - 4 min walk
- Contemporary Art Museum Kumamoto - 4 min walk
- Catholic Tetori Church - 5 min walk
- Kumamoto Prefectural Traditional Crafts Centre - 6 min walk
- Kumamoto City Hall - 7 min walk
- Former Residence of Natsume Soseki - 9 min walk
- Kato Shrine - 10 min walk
- Shinshigai Shotengai - 11 min walk
- Kumamoto-jo Hall - 13 min walk
Getting around
- Kumamoto Airport (KMJ) - 38 min drive
- Fujisakigumae station - 8 min walk
- Kumamoto Kami Station - 26 min walk
- Kumamoto Kita Station - 3 min drive
map
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See on map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, 860-8565, Kumamoto, Japan
At a glance
Hotel size
- This hotel has 179 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is 11 AM
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Onsite self parking (JPY 1000 per night)
In the hotel
Food and drink
- Full breakfast daily (surcharge)
- 3 restaurants
- Bar/lounge
- Room service (during limited hours)
Working away
- Number of meeting rooms - 1
- Conference center
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
Languages Spoken
- English
- Japanese
- Korean
In the room
Home comforts
- Air conditioning
- Slippers
Sleep well
- Soundproofed rooms
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
Tour De Château - This restaurant serves dinner only.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of JPY 2300 per person (approximately)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Rollaway beds are available for JPY 3025.0 per day
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Self parking costs JPY 1000 per night
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
- Kumamoto Hotel Castle
- Castle Hotel Kumamoto
- Kumamoto Hotel Castle Hotel
- Kumamoto Hotel Castle Kumamoto
- Kumamoto Hotel Castle Hotel Kumamoto
Also known as
- Kumamoto Hotel Castle
- Castle Hotel Kumamoto
- Kumamoto Hotel Castle Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Kumamoto Hotel Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs JPY 1000 per night.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
- Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Starbucks (3-min walk), Ramen Akagumi (3-min walk), and Yokobachi (5-min walk).
8.6.Fabulous.385 verified Hotels.com guest reviews
- 10.0.Exceptional
Great location for viewing & visiting the castle. Close to restaurants, entertainment & shopping. Friendly & helpful staff. Parking on site.
Ted, 1 night trip, Dec 17, 2019
Verified Expedia guest review
- 10.0.Exceptional
Beautiful hotel, nicely located with terrific service. We had some problems with our air-conditioning and we were upgraded to another room. The staff were super helpful. The breakfast was also a great experience (Western and Japanese available). There are many nearby restaurants. We were cycling and left our bikes in the indoor parking garage. Terrific hotel.
1 night romance trip, Apr 15, 2019
Verified Expedia guest review
- 10.0.Exceptional
I stayed here twice now, and it is a hotel with 20th century charm and pedigree. You get a wonderful view of the Kumamoto Castle, which is under restoration. Rooms are well appointed. Staff is top notch. I usually don't call out names, but if you search around, C.R. has been praised for his really good English, and I think he helps westerners feel comfortable coming to the place. I go visit the castle from another part of Japan where I live. I look forward to staying at this hotel when I do.
2 night trip, Feb 4, 2019
Verified Expedia guest review
- 10.0.Exceptional
It is an older property but well maintained. Have stayed there a few times for business. Excellent location.
John, 3 night business trip, Dec 2, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Great staff, very comfortable room. Perhaps best bed & pillow combo since we have been in Japan (2 months). Location excellent. Dining options excellent as well.
2 night romance trip, Nov 18, 2018
Verified Expedia guest review
- 8.0.Very Good
Close to Kumamoto casle
Misako, 1 night trip with friends, Nov 15, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
The location is great. Easy to get to almost everything you need in the town. Service is great. They have staff who speaks Chinese and English. The room is very small though
1 night romance trip, Oct 4, 2018
Verified Hotels.com guest review
- 8.0.Very Good
Convenient to sightseeing and the city tram
Really liked the hotel and would stay there again. My only criticism is that there are very very few electrical outlets in the room (2) and none of them near the bed so using my portable devices while they were charging was not an option. I would bring a power outlet next time.
Janet, 2 night trip, Jun 10, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Thanks to you, 58 years of serving the people.
The sign above the door says it all. This hotel prides itself on service to those that stay here, and apparently has done so since 1960. And some of the guests have been pretty prominent, such as the Showa Emperor and the current Crown Prince (who stayed twice!) ---as can be seen from photos in the lobby. I also like hotels with that mid-20th century hotel charm. I can remember back to the decade this hotel was established, and so there is a familiarity. Plus, in Japan, you know, companies and teams that have a long pedigree are respected. Japanese royalty have stayed here, and you too, will be made to feel like someone special. The accommodations are well maintained, and there are several modern amenities in the room. I first came to Kumamoto in 2015, to see the castle. (This turned out to be four months before the awful earthquake.) So I got a room to see the castle under reconstruction. I wanted to visit the site again, as I have before, but conveniently, and with a view. This is the hotel for that, since its founding matched the last time serious work had to be put into castle restoration. So I made an internet reservation. When I checked in, I was helped by several folks in the lobby, including a Japanese with what I feel is fluent English. I arrived in Kumamoto early, and the hotel kept my luggage until check-in time, which allowed me to go across the street and across the castle moat/river. The room is very nice.
Frederick, 2 night trip, Feb 4, 2018
Verified Expedia guest review
- 8.0.Very Good
Kumamoto Castle Hotel
Kumamoto Castle Hotel is an upscale hotel across from the Kumamoto Castle. The hotel staff provided great service and hospitality. Our western style hotel room was spacious, comfortable and clean. The breakfast provided is a set menu of either Japanese or Western style breakfast. The breakfast was delicious but portions are a bit small for individuals with a large appetites. There are many great restaurants and shops in close proximity to the hotel. The trolley system provides ecomonical and convenient transportation between the hotel and Kumamoto train station for 170 yen per person, one-way. Trolley stops are a close walk from the hotel. If you are looking for an upscale hotel, check out Kumamoto Castle Hotel.
Ross, 2 night romance trip, Nov 4, 2017
Verified Hotels.com guest review