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1 room, 2 adults

Hyatt Place Chicago/Downtown - The Loop, Chicago

3-star3 stars

28 North Franklin Street, Chicago, IL, 60606, United States of America

3-star hotel with indoor pool, near Willis Tower
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 206 smoke-free guestrooms
  • Indoor pool
  • Bar/lounge
  • 24-hour fitness center
  • Valet parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Front desk safe
  • Laundry service
  • Meeting rooms
  • Free buffet breakfast and free WiFi

For families

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • In The Loop
  • Willis Tower - 6 min walk
  • Skydeck Ledge - 6 min walk
  • Millennium Park - 14 min walk
  • Art Institute of Chicago - 16 min walk
  • University of Illinois Chicago - 31 min walk
  • John Hancock Center - 34 min walk
  • Merchandise Mart - 9 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 9 min walk
  • Chicago Cultural Center - 12 min walk
  • Chicago Theatre - 13 min walk
More about the area

Superb 9.0

WiFi

Good internet service

Cleanliness

Clean

Breakfast

Tasty breakfast

Pool

Pool should be renewed

1029

See all 1,029 Hotels.com reviews

From 1,225 reviews

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Hyatt Place Chicago/Downtown - The Loop, Chicago

from $114
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • King Guest Room, Room, 1 King Bed, View
  • Guest Room, Room, 2 Queen Beds, View
  • Room, 1 King Bed (Specialty)

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Digital TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hyatt Place Chicago/Downtown - The Loop, Chicago’s small print

Also known as

  • Hyatt Place Chicago/downtown-the Loop Hotel Chicago
  • Hyatt Place Chicago/downtown-the Loop Hotel
  • Hyatt Place Chicago/downtown-the Loop Chicago
  • Hyatt Place Chicago/downtown-the Loop
  • Hyatt Place Chicago/Downtown Loop Hotel
  • Hyatt Place Chicago/Downtown Loop Chicago
  • Hyatt Place Chicago/Downtown Loop
  • Hyatt Place Chicago/downtown the Loop

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66.00 per day with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Place Chicago/Downtown - The Loop, Chicago

Landmarks

  • In The Loop
  • Willis Tower - 6 min walk
  • Skydeck Ledge - 6 min walk
  • Millennium Park - 14 min walk
  • Art Institute of Chicago - 16 min walk
  • University of Illinois Chicago - 31 min walk
  • John Hancock Center - 34 min walk
  • Merchandise Mart - 9 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 22 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 26 min drive
  • Chicago, IL (PWK-Chicago Executive) - 35 min drive
  • Chicago Union Station - 12 min walk
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 20 min walk
  • Washington-Wells Station - 2 min walk
  • Ogilvie Transportation Center - 7 min walk
  • Washington Station - 7 min walk
  • Valet parking (surcharge)
Check availability

Recent reviews

Superb 9.0 From 1,029 reviews

Hyatt Place Chicago/Downtown - The Loop, Chicago
Poor2.0
Terrible
Michael, us2 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Exceptional10.0
Everything was perfect: Internet connection, breakfast, lots of cabs right outside the hotel.
Anna, us1 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Exceptional10.0
Best customer service ever at Hyatt Place Chicago!
The Hyatt Place Chicago/Downtown - The Loop provided us with some of the best customer service I have ever experienced at a hotel. We had multiple issues with our flights and baggage, but they gave us a very early check-in, a late check-out (and eventually another night's room when our flights were cancelled), replaced toiletries from lost luggage, most helpful when our missing bag finally arrived, and always treated us with true warmth and a smile. When they got my son's lunch order slightly wrong, they immediately comped his meal. From front desk, to dining, to housekeeping, every staffer greeted us and was ever ready to help. Hotel lobby/dining, pool, and rooms were very clean and inviting, and the beds very comfortable! Oh, and a yummy breakfast buffet each morning. Additionally, The hotel is a 1/2 block from 2 bus stops, 1 block form the "L", has a taxi stand out front, and is only 4 blocks from Ogilvie Transportation Center making it very easy to get around the city. The ONLY possible drawback is its location in the business district means weekend dining options in the immediate neighborhood are limited, but that is the ONLY small negative we could find. Would stay here again in a heart beat!
Allison, us5 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Poor2.0
Dropped the ball and unhelpful
When I arrived they did not have a record of my reservation and were overbooked. This was late at night and did not help find a new hotel or offer me a drink while I waited.
Brian, us1 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Exceptional10.0
Clean top notch staff and facilities.
Great location 1 block from the Orange/Brown/Pink/Purple train loop, bus stop around the corner so we had no problems traveling the city. Very clean and great staff. We stayed in a room that slept 6 and had a great experience, will return for future visits
Michael, us5 night trip

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Hyatt Place Chicago/Downtown - The Loop, Chicago

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