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Hyatt Place Chicago/Downtown - The Loop, Chicago

3-star3 stars
28 North Franklin StreetChicagoIL60606United States of America

3-star hotel with indoor pool, near Willis Tower
  • Free buffet breakfast and free WiFi
Fantastic service
Rather comfortable
Tasty breakfast
Ordinary pool
953See all 953 reviews
From 1,071 reviewsTripAdvisor Traveller Rating

Hyatt Place Chicago/Downtown - The Loop, Chicago

from $113
  • ADA King with Tub One King Bed
  • ADA Queen with Tub Two Queen Bed
  • Room One King Bed
  • Room Two Queen Bed
  • King Guest Room, Room, 1 King Bed, View
  • Guest Room, Room, 2 Queen Beds, View
  • Room, 1 King Bed (Specialty)

At a glance

Key facts

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 17 floors


  • Check-in time 3 PM-1:00 AM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms 3
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2015
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hyatt Place Chicago/Downtown - The Loop, Chicago’s small print

Also known as

  • Hyatt Place Chicago/downtown-the Loop Hotel Chicago
  • Hyatt Place Chicago/downtown-the Loop Hotel
  • Hyatt Place Chicago/downtown-the Loop Chicago
  • Hyatt Place Chicago/downtown-the Loop
  • Hyatt Place Chicago/Downtown Loop Hotel
  • Hyatt Place Chicago/Downtown Loop Chicago
  • Hyatt Place Chicago/Downtown Loop
  • Hyatt Place Chicago/downtown the Loop


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66.00 per day with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Place Chicago/Downtown - The Loop, Chicago


  • In The Loop
  • Willis Tower (6-minute walk)
  • Skydeck Ledge (6-minute walk)
  • Millennium Park (14-minute walk)
  • Art Institute of Chicago (16-minute walk)
  • University of Illinois Chicago (31-minute walk)
  • John Hancock Center (33-minute walk)
  • Merchandise Mart (9-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 23-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 30-min drive
  • Chicago Clybourn Station 8-min drive
  • Chicago 35th Street-Lou Jones-Bronzeville Station 9-min drive
  • Chicago Western Avenue Station 11-min drive
  • Monroe Station 10-min walk
  • Madison-Wabash Station 11-min walk
  • Randolph-Wabash Station 12-min walk
  • Valet parking (surcharge)

Recent reviews

Superb 9.0 From 953 reviews

Hyatt Place Chicago/Downtown - The Loop, Chicago
The staff was so friendly and helpful! Impressed with overall cleanliness. Room was SO clean...and I have high standards! Breakfast was amazing and the staff kept it freshly replenished and clean. We would definitely stay there again!!!
Tracey, us1 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
A Wonderful Hotel
The check-in process was amazing!!! It was my husband's birthday and they fulfilled all our requests. The room with the view was wonderful!!!
Peggy, us1 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Everything was perfect.
A Traveler, us1 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Great Experience!
Hotel staff were friendly and professional. Nice variety of breakfast foods (hot and cold) that were free between 7-10 am, while staff there were accomodating to your needs. Rooms had a contemporary feel to them with a nice, spacious layout. We left an item behind that they were located and they quickly helped to resolve the issue to return it to us. It was an awesome stay and would definitely recommend it to my family and friends!
Bi, us2 night trip
Hyatt Place Chicago/Downtown - The Loop, Chicago
Opera and Super Bowl
Came in for the opera which was a block and a half away. Perfect location! Food was very good and service was outstanding. The young lady at the front desk helped me find the channel with the Super Bowl!! Liked the room size. Their configuration made it appear larger than it was. All in all a very pleasant stay!
Stephennie, us2 night trip

See all reviews

Hyatt Place Chicago/Downtown - The Loop, Chicago

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