All hotels in Playa del Carmen, Quintana Roo, Mexico

1 room, 2 adults

The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen

4.5-star4.5 stars

Fraccionamiento El Limonar, Xcalacoco, Playa del Carmen, QROO, 77710, Mexico 800-491-6126

Upscale beachfront resort with spa, near El Camaleon Golf Club
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 577 smoke-free guestrooms
  • On the beach
  • 10 restaurants and 3 poolside bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Outdoor tennis court
  • Beach umbrellas
  • 24-hour front desk
  • Air conditioning
  • Free WiFi and free parking

Feel at home

  • Free cribs/infant beds
  • Babysitting or childcare
  • Supervised childcare/activities
  • Children's pool
  • Children's club
  • Playground on site

What’s around

  • On the beach
  • Grand Coral Golf Riviera Maya - 27 min walk
  • El Camaleon Golf Club - 2.4 mi / 3.8 km
  • 28 de Julio Square - 2.7 mi / 4.3 km
  • Punta Esmeralda Beach - 3.1 mi / 5 km
  • Guadalupe Church - 3.5 mi / 5.7 km
  • Plaza Las Americas - 4.4 mi / 7.1 km
  • Mario Villanueva Stadium Madrid - 4.5 mi / 7.3 km
  • Mamitas Beach Club - 4.6 mi / 7.4 km
  • Tres Rios Ecopark - 4.7 mi / 7.5 km
  • Playa del Carmen Main Beach - 4.7 mi / 7.5 km
More about the area

Very Good 8.0

Wellness Area

Great wellness & sports facilities

Location

Great location

Food

Delicious food

Service

Fantastic service

27

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From 8,966 reviews

TripAdvisor Traveller Rating

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The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen

866-539-8117
  • Deluxe Room
  • One Bedroom Penthouse Resort Residence
  • Two Bedroom Resort Residence
  • Three Bedroom Resort Residence
  • One Bedroom Resort Residence
  • Three Bedroom Penthouse Resort Residence

At a glance

Key facts

Hotel size

  • This hotel has 577 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 10 restaurants
  • 9 bars/lounges
  • 3 poolside bars
  • 3 coffee shops/cafés
  • Swim-up bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Conference space
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Vassa Spa has 11 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Koh Thai-Wok Cuisine - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

La Brasserie-Bistro - This bistro specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Flavours - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Sea Olive Cuisine - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Arezzo - Italiano - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen’s small print

Also known as

  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Fives Karisma Playa del Carmen
  • Azul Fives Karisma

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya - 27 min walk
  • El Camaleon Golf Club - 2.4 mi / 3.8 km
  • 28 de Julio Square - 2.7 mi / 4.3 km
  • Punta Esmeralda Beach - 3.1 mi / 5 km
  • Guadalupe Church - 3.5 mi / 5.7 km
  • Plaza Las Americas - 4.4 mi / 7.1 km
  • Mario Villanueva Stadium Madrid - 4.5 mi / 7.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 103 min drive
  • Free valet parking
Check availability

Recent reviews

Very Good 8.0 From 27 reviews

The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen
Exceptional10.0
Rain
Nice and relaxing weekend
Rain, gb2 night trip
The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen
Very Good8.0
Good but not great
The highlight of this hotel is the food. Dining is really top-notch here. The property is very nice with beautiful, manicured gardens and it is huge (be prepared to walk a lot, which was fine for us). However, rooms are rather dull; not bad but nothing worth mentioning. Beach is small but gorgeous, with a very nice swimming area. Very close to Playa del Carmen for shopping and sightseeing.
A Traveler, mx3 night family trip

See all reviews

The Fives Azul Beach Resort, Playa de carmen, By Karisma - Todo Incluido, Playa del Carmen

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