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South Star International Hotel

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Breakfast, lunch and dinner served, Ethiopian cuisine
Deluxe Suite, City View | Room amenity
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk
Flat-screen TV, fireplace
Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Overview of South Star International Hotel

South Star International Hotel

4.0 star property
4-star hotel in Awassa with outdoor pool and restaurant

6.6/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Lounge area
Map
City center, Awassa, SNNPR, 1146

Room options

About this area

What's nearby

  • Heart of Awassa

Getting around

  • Awassa (AWA) - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Adane Girma Sport In - 5 min walk
  • Bera Beer - 7 min walk
  • Tej Bet - 8 min walk
  • Yemra Cafe - 10 min walk
  • Time cafe - 10 min walk

About this property

South Star International Hotel

A great choice for a stay in Awassa, South Star International Hotel features a nightclub and offers an airport shuttle (available 24 hours) for USD 20 per vehicle. Guests can indulge in massages and enjoy Ethiopian cuisine at All-day Dinning, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 10 AM - 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

Working away

  • Business center
  • 4 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

All-day Dinning - This restaurant specializes in Ethiopian cuisine and serves breakfast, brunch, lunch, and dinner.
Kukissa - This lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

South Star International Hotel Awassa
South Star International Hotel
South Star International Awassa
South Star International
Star Hotel Awassa
South Star International Hotel Hotel
South Star International Hotel Awassa
South Star International Hotel Hotel Awassa

Frequently asked questions

Does South Star International Hotel offer free cancellation for a full refund?
Yes, South Star International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at South Star International Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at South Star International Hotel?
Yes, there's an outdoor pool.
Are pets allowed at South Star International Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at South Star International Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by South Star International Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle roundtrip.
What are the check-in and check-out times at South Star International Hotel?
You can check in from 10 AM - 5:30 AM. Check-out time is noon.
What is there to do at South Star International Hotel and nearby?
South Star International Hotel has 2 bars, a nightclub, and an outdoor pool, as well as a sauna, a steam room, and a picnic area.
Are there restaurants at or near South Star International Hotel?
Yes, All-day Dinning offers Ethiopian cuisine, garden views, and poolside dining. Nearby restaurants include Adane Girma Sport In (5-min walk), Bera Beer (7-min walk), and Tej Bet (8-min walk).
Does South Star International Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around South Star International Hotel like?
South Star International Hotel puts you in the heart of Awassa. Popular attractions include Hawassa University, which is 2 minutes away by car.

Overall score and ratings

6.6

Good

6.9/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.5/10

Property conditions & facilities

2/10 Poor

Hot water didn’t work half the time. Food was awful. Tried to charge extra after I paid through Expedia. No WIFI. No air conditioning. Frequent power surges. I would not recommend!
Wasn’t, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

This was a terrible experience. No WiFi, no way to communicate with anyone without it. The advertising said high speed internet, but it just wasn’t the truth. The service was terrible, the food was terrible, just everything was terrible. I wouldn’t ever stay here again or recommend it to anyone. The staff was friendly. That’s the only good thing I can say about this hotel. Very disappointed in everything else.
Anonymous, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Frequent Traveler
Have stayed here before. Nice folks. Breakfast the best meal, staff always helpful.
randy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was awesome, liked everything...I recommend its the best ...
2-night trip
Verified Expedia guest review

8/10 Very Good

Value for money, even with the below short comings. No fan in room. No Coffee/Tea facilities.
GERHARD, 6-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel staff helpful
The shower fittings definitely need upgrading. Make your requirements and expectations to the management very clear. If you do you will find them very helpful. Take time to be sure the staff understand your requirements and requests, because as you would expect from someone who is not using their first language, they have varying degrees of competency in English. Be proactive and you will have a good stay is my advice after many visits to Africa.
preacher4all, 8-night trip
Verified Expedia guest review

4/10 Fair

Disappointement...
I did not apreciate the lack of knowledge of services (included in all bills by the way 10%), Check in: Booked online I paid the total directly with Hotels.com which was confirmed on my arrival. The luggage staff is claiming for tips as if it's an obligation..if you don't have change they act unhappy...weird! gave a dollar and the smile was back... I just entenred my room that 5 mn later, the cleaners try to enter my room without knocking and insist to enter even though it was locked..got quiet scared at first. The restaurant is unorganised, the greeting is poor..ended up having a tea only. Room service food was cold for my only meal there. Check out: Waiting for my transfert to leave, took a drink in the lobby to access internet as it was not reliable in the room. Ordered a drink and paid for it while waiting. As I stood up to leave the lady receptionnist ran to me leaving her desk "You have not paid!!!", asks me to come back to the desk, here they are 4 of them looking for an email confirmation from Hotels.com..then the "manager" goes to me "Ok you can go" as if I was arrested by the immigration office, no apologies, nothing for the humiliation .Somehow this incident actually spoiled the bit I liked about the hotel (hammam, swimming pool, lobby area, garden terrace.) I will definitly not renew the experience on my next visit in Awassa.
1-night trip
Verified Hotels.com guest review

6/10 Good

Not safe. I injured my fingers when the balcony door was opened. The stopper is not in place for the door. Same in other rooms as well.
Verified Hotels.com guest review

4/10 Fair

Ticks in Bed
One night stay at South Star has resulted in a a tick-bite nightmare and three trips to the doctor's office. Unfortunately the seemingly clean and friendly environment at the hotel is just a façade. Staff at the restaurant were surprisingly cold and tried to place unreasonable additional charges on meals.
Verified Expedia guest review

6/10 Good

Nice hotel close to every thing except lake awassa
no lotion in the bathroom, only one bottle of water and no glass at all for two gusts, I was booked for city view and didn't get it. But other than that it's was good.
Verified Expedia guest review