Mercure Jakarta Batavia - CHSE Certified

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
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Overview of Mercure Jakarta Batavia - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Batavia - CHSE Certified

4.0 star property
4-star hotel with spa, near Old Town

9.0/10 Superb

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $38
Price available on 8/29/2022
Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Bar/lounge
  • 24-hour room service
  • Airport shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Jakarta
  • Thamrin City Shopping Mall - 30 min drive
  • Central Park - 26 min drive
  • Grand Indonesia - 32 min drive
  • Bundaran Hi - 36 min drive
  • Pantai Pasir Putih PIK 2 - 40 min drive
  • Blok M Square - 38 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 44 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 52 min drive
  • Jakarta Kota Station - 12 min walk
  • Jakarta Jayakarta Station - 28 min walk
  • Jakarta Angke Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Mercure Jakarta Batavia - CHSE Certified

Mercure Jakarta Batavia - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 380000 per vehicle one-way. Guests can be pampered with massages at the spa, and Malaka Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the location and spacious guestrooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 376 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA SPA. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Malaka Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Loubee - Onsite bar. Open daily.
Soenda Kelapa - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.00 per stay

Optional extras

  • Breakfast costs between IDR 135000 and IDR 150000 for adults, and IDR 70000 and IDR 150000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 380000 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs IDR 380000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia
Mercure Jakarta Batavia CHSE Certified
Mercure Jakarta Batavia - CHSE Certified Hotel
Mercure Jakarta Batavia - CHSE Certified Jakarta
Mercure Jakarta Batavia - CHSE Certified Hotel Jakarta

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very Good

An enjoyable weekend visit
An enjoyable weekend visit - 2 nights to this hote based in Old Jakarta. Disapointing some of the restaurant menus choices were not available. Breakfast was good. Courteous staff through out.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thesis, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Really happy with my stay. 5 of my 7 days were in quarantine and it felt like the staff were a little overwhelmed by the demands so many people stuck in their rooms with nothing to do besides call and make demands. 😆 The hotel is lovely and you get a lot for the money. It’s really close to so many museums which I enjoyed during my post-quarantine days. THE STAFF ARE FANTASTIC and very very friendly. They work so hard to anticipate and meet needs. Very helpful and kind. If I’m ever in Jakarta again, I will enjoy staying here once again.
7-night trip
Verified Orbitz guest review

8/10 Very Good

Foods was good and just needs an attentions before it’s run out especially the drinks 😊
1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

everithyng just super... near old town touris interest.
kospch, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Super comfortable bed, very respectful and helpful staff. Rooms were a good size and nice room layout.
Wilson, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

meng cheng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great and clean place
DWIGHT, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All great but it should have clock inside the room
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in the old quarter. We enjoyed the pool, the sauna and the restaurant.
Jo, 4-night trip
Verified Expedia guest review