All hotels in Townsend, Tennessee, United States of America
1 room, 2 adults

Tremont Lodge & Resort, Townsend

3-star3 stars
7726 E Lamar Alexander ParkwayTownsendTN37882United States of America

Family lodge in Townsend with 2 outdoor pools, indoor pool
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Good7.6
Comfort
Rather comfortable
Room
Great room
Cleanliness
Quite clean
Breakfast
Breakfast can be improved
383See all 383 Hotels.com reviews
From 199 reviewsTripAdvisor Traveller Rating

Tremont Lodge & Resort, Townsend

from $149
  • Suite (Cades Cove / No Pets)
  • Room, 1 King Bed (Guest Room / No Pets)
  • Room, 1 King Bed, Accessible (Guest Room / Service Animals Only)
  • Room, 1 King Bed (Guest Room / Pet-Friendly)
  • Room, 1 Queen Bed, Fireplace (Guest Room / No Pets)
  • Room, 2 Queen Beds (Guest Room / No Pets)
  • Family Suite, Accessible
  • Family Suite (No Pets)
  • Family Suite (Pet-Friendly)
  • Cabin (Fox Den / No Pets)
  • Cabin (Just Heavenly / No Pets)
  • Suite, 1 King Bed with Sofa bed, Jetted Tub (Wood-Burning Fireplace / No Pets)
  • Suite, 1 King Bed, Jetted Tub (Wood-Burning Fireplace / No Pets)
  • Cabin (Knotty Pine / No Pets)
  • Suite, 1 King Bed with Sofa bed (No Pets)
  • Room, 1 King Bed, Fireplace (Wood-burning Fireplace / No Pets)
  • Suite, 1 King Bed with Sofa bed, Fireplace (Wood-burning Fireplace / No Pets)
  • Cabin (Mountain Splendor / No Pets)
  • Cabin (On-Site / No Pets)
  • Room, 1 Queen Bed (Value / Pet-Friendly / No Balcony)
  • Room, 2 Queen Beds (Value Guest Room / Pet-Friendly)
  • Room, 2 Queen Beds (Guest Room / Pet-Friendly)

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM
The front desk is open during the following times:
  • Sunday - Thursday: 9 AM - 5 PM
  • Friday - Saturday: 9 AM - 8 PM
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only *

  • 3 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Hiking/biking trails on site
  • Playground on site
  • Kayaking nearby
  • Rafting nearby
  • Outdoor seasonal pool
  • Children's pool
  • Pool sun loungers
Working away
  • Conference space
  • Meeting rooms 5
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
Facilities
  • Number of buildings/towers - 17
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
Be entertained
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Microwave
More
  • Access via exterior corridors

Tremont Lodge & Resort, Townsend’s small print

Also known as

  • Best Western Valley View Lodge
  • Best Western Valley View Lodge Townsend
  • Best Western Valley View Townsend
  • Tremont Lodge Resort Townsend
  • Tremont Lodge Resort

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Pool access available from 10 AM to 10 PM.
  • Children under 13 years old are not allowed in the swimming pool or spa tub without adult supervision.

    This property does not have elevators.

    Optional extras

    Pets are allowed for an extra charge of USD 10.00 per pet, per day

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Tremont Lodge & Resort, Townsend

    Landmarks

    • The Little River Railroad and Lumber Company Museum - 2 min walk
    • Dark Island Swinging Bridge - 7 min walk
    • Townsend Visitor Center - 10 min walk
    • River Rage Go-Kart Track - 32 min walk
    • Great Smoky Mountains Heritage Center - 37 min walk
    • Tuckaleechee Caverns - 3.2 mi / 5.1 km
    • Lee Roberson Art Gallery - 3.5 mi / 5.6 km
    • Next To Heaven - 4.6 mi / 7.5 km

    Getting around

    • Knoxville, TN (TYS-McGhee Tyson) - 31 min drive
    • Free self parking
    • Free RV, bus, and truck parking

    Recent reviews

    Good 7.6 From 383 reviews

    Tremont Lodge & Resort, Townsend
    Exceptional10.0
    enjoyed our stay
    staff was courteous & friendly, room was clean and comfortable
    A Traveler, us2 night trip
    Tremont Lodge & Resort, Townsend
    Good6.0
    Was not notified in advance that the indoor pool would be closed the entire lenghth of our stay. Requested more tissue paper which we never received. Don't believe the Tremont was ready for guest. But on the positive side, room and grounds were spacious and the resort seemed family friendly.
    Ronald, us3 night trip
    Tremont Lodge & Resort, Townsend
    Fair4.0
    Try if you wish
    The room wasn't ready on time. Twice while in the room the staff attempted to barge into the room, once while in the shower and the other while in the bed and yes the do not disturb sign was on the door. Stated there was an indoor heated pool but it was closed for the winter. Who closes an indoor pool? This place was nothing that I was expecting and would not return.
    christopher, us2 night romance trip
    Tremont Lodge & Resort, Townsend
    Very Good8.0
    I would rather had the pool
    one of the reasons we picked this hotel was for the indoor pool and jacuzzi. Unfortunately it was closed the week we were there. they upgrade us to cover it
    Terry, us3 night romance trip
    Tremont Lodge & Resort, Townsend
    Fair4.0
    Lacking
    I called twice on a Thursday and no one answered. I called 2 times the next day and was immediately placed on hold for a long time. We arrived at the main office after dark. When I walked into the Main Office, it was dimly lit and felt like a dungeon. Then, the clerk at the front desk was covered with tattoos which made it feel even more creepy. We walked into our suite, turned the lights on and it was still fairly dark in the living room which is probably why there was a large cob web near the TV that the cleaning people missed due to lack of lighting. Furniture was nice. Couch was comfortable. Fireplace had no blower on it, so the fire was purely for ambiance, not warmth. Living room was freezing due to no direct heat. Bedroom was warm due to the H.V.A.C. unit being in it. H.V.A.C. ran constantly due to large uncaulked crack around the H.V.A.C. unit allowing cold air to blow into the room constantly making the unit run constantly. Fridge was tiny, microwave was tiny with a missing leg causing the microwave to lean and the tiny Kuerig on top of it to lean. We thought the one side of the bed was missing a night stand until we realized it was under the fridge. There were 2 separate sinks and plenty of hot water for the shower, but since the shower curtain wasn't bolted to the wall correctly, the rod dropped causing the shower curtain to slide to the middle of the rod constantly. This "resort" doesn't have breakfast, a store or restaurant. Most things were minimal or lacking.
    Byron, us2 night romance trip

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    Tremont Lodge & Resort, Townsend

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