Bethany Beach Ocean Suites Residence Inn by Marriott

outstanding room service, clean, friendly help, good view of waterfront, good food and service

We loved it. The only two complaints would be the water pressure of the bathroom sink was extremely low and the pillows on the king bed were small .. would recommend getting king size pillows.

The staff is a 10. The location is a 10. The bar/outside patio is an 8. The room was good but showing age. My balcony door had a tiny had which, on a very windy day and night, whistled constantly. They also leave the outside balcony lights on all the time which wasn’t great if you wanted to leave the door open to listen to the waves or look at the ocean at night.

Loved our stay At Marriott Bethany beach. Overall it was excellent. Many Covid-19 measures in place. The only complaint would be I had to go into lobby to check in. I thought they were doing contactless check in. There was another couple ahead of us. So we had to wait until front desk showed up. I would have liked the contactless checkin.

Every person we had contact with was extremely helpful and pleasant! Felt very safe with mask wearing and social distancing.

The Bethany ocean suites is a beautiful hotel! Everyone was so nice to us & friendly! Starting from the man that greeted us in the parking lot & took our luggage to the room & made a special parking spot for us since my mother in law Had a hard time walking.. The rooms are beautiful & everything you need to pamper yourself! Great experience

Hotel is ok. I would not consider it a luxury hotel as it is listed. It is clean, but could be cleaned better. There were parts of our room that you could tell had not been cleaned in a while. Kitchen area was a nice addition but the fridge and other amenities had not been wiped down in a long time.... Cabinets etc. They were pretty dirty. The staff was pretty nice, not great. If you want to get into the restaurant and bar area you need a reservation, which is difficult to do when you are back and forth to the beach. It would have been nice to have been able to just stop by for a drink or a quick lunch and head back to the beach, given that we were staying right on the beach in the hotel. It seemed as though people that were not staying at the hotel were able to get a reservation before some hotel guests. They should consider letting hotel guests having top priority ....

The location was awesome, the hotel public spaces are nice and the staff was wonderful but a bit overwhelmed. They apparently have issues with the cleaning staff/service and with room conditions/maintenance. Likely a COVID related problem to a degree, but these are also things you wouldn't expect from a "luxury" hotel: Lights and TVs not working, gnats and ants, dirty curtains, worn appliances, scuffed furniture, etc. Most egregious was not having the rooms "refreshed", trash removed and towels replaced daily as promised. We had to call every evening for both and one day got no service at all.

Not worth the price!!! Stayed at two hotels the four days prior in Rehoboth. They were the Boardwalk Plaza and the Sands Hotel. Both hotels were more plentiful in amenities, this Marriott didn't have towels, water, or glasses in the room- and it was a kitchenette! The beds were no comparison to the other hotels (the others were much better, we slept so good the 4 nights prior). The room was average to the other two properties, nothing special- certainly not worth the over $300 more in price (we paid $788 for one night). Best part, they double charged me. I paid hotel.com $788. The hotel then charged my card $700 for incidentals at check in (a bit excessive I would say), and they didn't release the charge. I had to call them twice to take care of it and go through two different automated voice systems to reach a person (both times), grrrr! Totally a waste of my hard earned money and of a rare opportunity away with my fiancée. Thanks for nothing Marriott- will certainly not be looking for the the big M again anytime soon :(

Perfect location. Right in front of Bethany Beach and Boardwalk. Having a living space and kitchen was a nice perk.