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Best Western Plus Coco Palu

Photo gallery for Best Western Plus Coco Palu

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Best Western Plus Coco Palu

Best Western Plus Coco Palu

3.5 star property
3.5-star hotel in Palu with 4 restaurants and spa

8.2/10 Very Good

13 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $46
Price available on 3/1/2023
Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113

Room options

About this area

What's nearby

  • Heart of Palu

Getting around

  • Palu (PLW-Mutiara) - 10 min drive

Restaurants

  • Space Bar - 16 min walk
  • Rumah Makan Beringin - 3 min drive
  • Rumah Makan Raja Kuring - 3 min drive
  • Rumah Makan Padang Kerinci - 3 min drive
  • Depot 33 Chinese Food - 4 min drive

About this property

Best Western Plus Coco Palu

A great choice for a stay in Palu, Best Western Plus Coco Palu is just 1.5 mi (2.4 km) from the airport. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. An indoor pool, a bar/lounge, and a fitness center are other highlights.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Karaoke

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible path of travel

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bliss Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Oliz Lounge & Bar - Onsite bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Does Best Western Plus Coco Palu offer free cancellation for a full refund?
Yes, Best Western Plus Coco Palu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Coco Palu?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Coco Palu on Mar 1, 2023 start from $46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Coco Palu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Coco Palu?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Coco Palu?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Plus Coco Palu?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Coco Palu?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus Coco Palu and nearby?
Best Western Plus Coco Palu has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Best Western Plus Coco Palu?
Yes, there are 4 onsite restaurants. Nearby restaurants include Rumah Makan Padang Kerinci (2.1 mi), Rumah Makan Raja Kuring (2.2 mi), and Depot 33 Chinese Food (2.4 mi).
What's the area around Best Western Plus Coco Palu like?
Best Western Plus Coco Palu puts you in the heart of Palu.

Reviews

8.2

Very Good

8.5/10

Cleanliness

8.2/10

Staff & service

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Kevin, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not clean enough, pool staf is awful
Not as good as the name..
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brand New Hotel in Palu
New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Kicho, 2-night business trip
Verified Hotels.com guest review

6/10 Good

For the low price, I’ll excuse the shortcomings.
For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Jon, 5-night trip
Verified Expedia guest review

8/10 Very Good

Good hotel in the middle of Palu
Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
3-night trip
Verified Hotels.com guest review

8/10 Very Good

In general, good
Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Kicho, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kazuya, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

seounggon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Verified Hotels.com guest review

8/10 Very Good

new and clean hotel to stay in Palu
new hotel..clean, quiet, breakfast is good...close to airport...
Kicho, 3-night business trip
Verified Hotels.com guest review