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Lily Pond Country Lodge

Photo gallery for Lily Pond Country Lodge

Sun deck
Beach umbrellas, beach towels
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Lily Pond Country Lodge

Lily Pond Country Lodge

4-star property
Mountain country house with outdoor pool, near Garden Route National Park

9.4/10 Exceptional

18 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Nature's Valley Road, Garden Route, The Crags, Western Cape, 6602

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Plettenberg Bay (PBZ) - 31 min drive
  • Port Elizabeth (PLZ) - 135 min drive
  • Area shuttle (surcharge)

Restaurants

  • Natures Way Farm Stall - 7 min walk
  • Nature's Way Farm Stall - 8 min walk
  • The Peppermill Cafe - 7 min drive
  • Bramon Wine Estate - 8 min drive
  • Padstal Moss & Maple Farmstall - 12 min drive

About this property

Lily Pond Country Lodge

Enjoy your visit to The Crags with a stay at Lily Pond Country Lodge. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket country house include an outdoor pool, a bar/lounge and a terrace. Fellow travellers love the helpful staff.

Languages

Afrikaans, Dutch, English, German, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM until 6:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 5:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

What to do

  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible bath
  • No lift (single-level property)
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Dutch
  • English
  • German
  • Xhosa

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium satellite channels
  • CD player

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: ZAR 595
  • Christmas Eve (24 December) gala dinner per child: ZAR 575 (from 12 to 13 years old)
  • Christmas Day (25 December) gala dinner per adult: ZAR 595
  • Christmas Day (25 December) gala dinner per child: ZAR 595 (from 12 to 13 years old)
  • New Year's Eve (31 December) gala dinner per adult: ZAR 595
  • New Year's Eve (31 December) gala dinner per child: ZAR 595 (from 12 to 13 years old)

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for ZAR 900.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Lily Pond Country Lodge Nature's Valley
Lily Pond Country Lodge
Lily Pond Country Nature's Valley
Lily Pond Country
Lily Pond Country Lodge The Crags
Lily Pond Country The Crags
Lily Pond Country The Crags
Lily Pond Country Lodge The Crags
Lily Pond Country Lodge Country House
Lily Pond Country Lodge Country House The Crags

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Lily Pond Country Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lily Pond Country Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Lily Pond Country Lodge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lily Pond Country Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Lily Pond Country Lodge?
You can check in from 2:30 PM - 6:00 PM. Check-out time is 10:30 AM.
What is there to do at Lily Pond Country Lodge and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes ecotours and segway hire. Enjoy a swim in the outdoor pool or use the country house's other amenities, which include spa services and a picnic area. Lily Pond Country Lodge also has a garden.
Are there restaurants at or near Lily Pond Country Lodge?
Yes, there's an on-site restaurant. Nearby restaurants include Natures Way Farm Stall (7-min walk), Nature's Way Farm Stall (8-min walk) and The Peppermill Cafe (3.3 mi).
Does Lily Pond Country Lodge have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Lily Pond Country Lodge have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Lily Pond Country Lodge like?
Lily Pond Country Lodge is located a short 4-minute walk from Garden Route National Park.

Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Magnificent
It amazing, the stuff was very friendly and took great care of us
Malebo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Property
What a stunning property, and amazing couple who own and run it. We loved our stay and cannot wait to visit once again - 2 nights was just too short. On a side note - the beds were like sleeping on a cloud.
Alamae, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a winner
I loved my stay at Lily Pond. Beautiful grounds and pond. Incredible bird life, singing frogs and absolutely no traffic noise to disturb the peace and tranquility. My accommodation was well appointed, comfortable, spacious and modern - I loved it. Niels and Margaret (owners/managers) were attentive, gracious and genuinely friendly hosts. I chose to have dinners at Lily Pond too - they were mouth-wateringly delicious! This place is a winner and I will be back very soon.
View from my room 😍
Laura Ann, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing little gem...
Amazing little hidden gem with excellent staff. Very friendly...and tranquil....will definitely visit again..thank you.
WORLD, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Spammers
I am being spammed by this company
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful!
Such a beautiful lodge! Service is great and staff is polite and amazing.. Really great stay.
Jasleen, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I found the staff and our hosts to be very welcoming and extremely helpful. It was a real pleasure to stay at the Lily Pond Country Lodge. The Baboons wandering around the extremities of the grounds took us by surprise at first but on being assured that they were safe we enjoyed the experience. The rooms were large, high quality and very comfortable although the open plan nature of the bedroom and bathroom was not what we would have chosen..
Sidney/Isabel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is not difficult to see why Lily Pond gets consistently good reviews. Such consistent reviews don’t just happen - they are testament to the professionalism and efforts of the owners, Niels and Margaret. Refreshing to see such hands on owners who have also trained their staff to their own high standards. Everything runs smoothly and apparently effortlessly but that only comes with excellent ownership/management. Spotlessly clean, very stylish with great attention to detail, excellent food and staff - could have taken Faith home with me for her smile and personality. Niels and Margaret you deserve your success - thank you. To anyone reading this I can highly recommend Lily Pond and would definitely stay again if in the area. Car wash was a nice extra touch!!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Well worth a visit.
Amazing relaxing place to stay. Attentive staff and food was absolutely fantastic. Our suite was lovely but be wary of the ordinary garden rooms as the toilet has no door or privacy. May not concern you but our friends who stayed in one found it very disconcerting.
Graham, 3-night romance trip
Verified Hotels.com guest review