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Extended Stay America Select Suites - Wilmington - West

Photo gallery for Extended Stay America Select Suites - Wilmington - West

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Combined shower/bathtub, hair dryer, towels, soap
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Extended Stay America Select Suites - Wilmington - West

Extended Stay America Select Suites - Wilmington - West

2.5 star property
Suburban hotel in Shipyard Plaza

526 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
2657 Carolina Beach Rd, Wilmington, NC, 28412-1807
Main amenities
  • Housekeeping (on request)
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In Shipyard Plaza
  • Riverwalk - 6 min drive
  • Battleship North Carolina - 7 min drive
  • University of North Carolina at Wilmington - 7 min drive
  • Wrightsville Beach - 21 min drive
  • Carolina Beach Boardwalk - 17 min drive
  • Carolina Beach - 21 min drive
  • Carolina Beach Fishing Pier - 21 min drive

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 15 min drive

Restaurants

  • McDonald's - 5 min walk
  • Starbucks - 3 min drive
  • Bojangles' Famous Chicken 'n Biscuits - 8 min walk
  • Wendy's - 19 min walk
  • Pizzeria Il Forno - 3 min drive

About this property

Extended Stay America Select Suites - Wilmington - West

Extended Stay America Select Suites - Wilmington - West is a great choice for a stay in Wilmington. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and snorkelling. Fellow travellers say good things about the location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby
  • Ice skating nearby

Services

  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 2008
  • Bike parking

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Value Place Wilmington NC Hotel
Value Place Wilmington NC
WoodSpring Suites Wilmington Hotel
WoodSpring Suites Wilmington
Extended Stay America Select Suites Wilmington West
Extended Stay America Select Suites - Wilmington - West Hotel

Frequently asked questions

Does Extended Stay America Select Suites - Wilmington - West offer free cancellation for a full refund?
Yes, Extended Stay America Select Suites - Wilmington - West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Extended Stay America Select Suites - Wilmington - West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Extended Stay America Select Suites - Wilmington - West?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Select Suites - Wilmington - West?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Extended Stay America Select Suites - Wilmington - West?
You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Extended Stay America Select Suites - Wilmington - West and nearby?
During the winter, enjoy nearby recreation such as ice skating and return when the snow melts for cycling and fishing. Additional recreation nearby includes ecotours.
Does Extended Stay America Select Suites - Wilmington - West have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge and a microwave.

Reviews

4.8

5.3/10

Cleanliness

5.7/10

Staff & service

4.3/10

Amenities

5.1/10

Property conditions & facilities

4.7/10

Eco-friendliness

Reviews

4/10 Fair

Steven, 1-night trip
Verified Hotels.com guest review

6/10 Good

April, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Water
Everything was fine except for a few thingss. The metal bed was nice and comfortable but squeaked some when you moved. I could not get the blinds to go down at all, but I was on the 4th floor. The toilet seat would slide sideways when you sat on it. But the major problem, was the water. When I started my show the water was cold then a little warm, but went back to cold while I let it run for 20 minutes. Other than that everything was fine.
June, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Sad. So sad.
While I did know it was possible to live with depression, I did not know someone could live inside it. I knew this wouldn't be a 5 star experience, but the pictures led me to believe that it wouldn't be a hovel. Everything about the building felt unsafe, either structurally or personally. The beds were terrible with broken wires(?) used to support the mattres. The floor inside the room was sticky and the floor in the hallway always had water on it. The refrigerator wasn't even opened for fear of what may be lurking inside. The outside of it however was dotted with multiple brown spots. Mold? Rust? I don't even think about it. The manager was nice at check in. I did not know that a license would need to be photographed for checking in, and mine being old and having wear was apparently a problem. Any time any other place (pharmacy, hotel, etc.) has had an issue they've just been able to type in the information. I don't know why Extended Stay is focused on this kind of security instead of making sure the building feels safe.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Ron, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hilda, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Serious issue with these facilities
Booked, and paid for hotel in advance, for my girlfriend to stay at while construction being done on kitchen. When she arrived, the desk clerk refused to give her a room. I am white, they had no problem taking my money; my girlfriend is not white and they had a problem giving her a room. The reason they gave was that they do not permit locals to book rooms at their facilities. When she was turned away, and walked back to her car, she was followed and picked up on in the parking lot. She said there were several of men hanging around the parking lot. She did not feel safe. The only motels I know of that don’t book to locals are ones with prostitution problems. Don’t know if that was the problem here, but considering the hotel is near the docks, there were men hanging around outside, and they turned away a local girl from an already booked room, if it wasn’t a racist thing, then I can’t fathom what else was their problem. Kudos to Hotels.com for making it right by re-booking my girlfriend at Embassy Suites downtown as a replacement for the Extended Stay Hotel that turned her away
Lloyd, 2-night trip
Verified Hotels.com guest review

2/10 Poor

As soon as I stepped on the elevator all the way down the hall and my ROOM REEKED OF WEED! Total disappointment! When I went back to check out immediately the lady at the front desk wasn’t even shocked! And said my refund will take 3-5 business days! So had to beg family to pay for another room at another hotel as I was there for clinicals for college
Samantha, 2-night business trip
Verified Hotels.com guest review

6/10 Good

It was okay!
Carmaline, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

No one came down to check us in for at least a half hour. She was very nice, when she showed up, but it was late & I was waiting w a tired 3 year old
1-night family trip
Verified Hotels.com guest review