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WoodSpring Suites Knoxville Airport

Photo gallery for WoodSpring Suites Knoxville Airport

Exterior
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Standard Room, 1 Double Bed, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, hair dryer, towels
Interior detail
Iron/ironing board, free WiFi, bed sheets, alarm clocks

Overview of WoodSpring Suites Knoxville Airport

WoodSpring Suites Knoxville Airport

2.5 star property
Suburban hotel in Louisville
6.6 out of 10 Good
6.6/10 Good

432 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
4412 Singleton Station Rd, Louisville, TN, 37777
Main amenities
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Lift

Room options

About this area

What's nearby

  • University of Tennessee - 9 min drive
  • Thompson–Boling Arena - 13 min drive
  • Neyland Stadium - 14 min drive
  • Market Square - 14 min drive
  • Knoxville Convention Center - 13 min drive
  • Knoxville Zoo - 16 min drive
  • Turkey Creek Shopping Center - 16 min drive
  • Great Smoky Mountains National Park - 37 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 6 min drive

Restaurants

  • Texas Roadhouse - 7 min drive
  • McDonald's - 4 min drive
  • Ruby Tuesday - 9 min drive
  • Starbucks - 4 min drive
  • Shooters Bar & Grill - 2 min drive
Map

About this property

WoodSpring Suites Knoxville Airport

WoodSpring Suites Knoxville Airport puts you 3.2 mi (5.2 km) from the airport, and within a 10-minute drive of University of Tennessee. You'll have free perks such as WiFi and self-parking. Fellow travellers say good things about the helpful staff and airport.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's reception is open Monday-Friday 9 AM-8 PM, Saturday 10 AM-4 PM, and Sunday 3-8 PM. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.
  • Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 2006

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop

More

  • Limited housekeeping

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 50

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Value Place Knoxville TN Alcoa Hotel Louisville
Value Place Knoxville TN Alcoa Hotel
Value Place Knoxville TN Alcoa Louisville
Value Place Knoxville TN Alcoa
WoodSpring Suites Knoxville Airport Hotel Louisville
WoodSpring Suites Knoxville Airport Hotel
WoodSpring Suites Knoxville Airport Louisville
Woodspring Suites Knoxville
WoodSpring Suites Knoxville Airport Hotel
WoodSpring Suites Knoxville Airport Louisville
WoodSpring Suites Knoxville Airport Hotel Louisville

Frequently asked questions

Does WoodSpring Suites Knoxville Airport offer free cancellation for a full refund?
Yes, WoodSpring Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at WoodSpring Suites Knoxville Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at WoodSpring Suites Knoxville Airport?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lb per pet. There's a charge of USD 10 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at WoodSpring Suites Knoxville Airport?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at WoodSpring Suites Knoxville Airport?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50. Express check-out and contactless social distancing and check-out are available.
Does WoodSpring Suites Knoxville Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge and a microwave.

Reviews

6.6

Good

7.1/10

Cleanliness

7.1/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Candace, 1-night trip
Verified Expedia guest review

2/10 Poor

Awful place, needs new management or torn down and built . Booked a non smoking room.at the time there were three..It didnt take me long to get to the place to find out all they had were smoking. My God the place smelled terrible. Look at the reviews! I normally do but didn’t. The photos are not what they look like on the website FAR FROM IT! Please do yourself a favor look elsewhere. Travelocity and other 3rd parties should be ashamed for listing properties that receive poor reviews.
Brenda, 1-night business trip
Verified Travelocity guest review

2/10 Poor

Daniel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

IT'S NOT WORTH YOUR HEALTH!!
Booked same day and arrived at approx. 7:00 pm. Initial impression, entrance and hall smelled of smoke and mildew. No lobby but a room to the right with impact glass between you and receptionist. When elevator doors opened on the 3rd floor the smell was downright noxious. Combination of smoke/dog/mildew/mold and god knows what. Our room was just as bad. I went to use the bathroom and there was visible mold/mildew on the walls and roaches scurried when I turned the light on. My wife who is battling breast cancer and going through chemo called through the door, "honey please hurry I think I'm going to be sick". I opened the door and she pushed past me and threw up. She has experienced mild nausea but the medicine keeps it under control. She said it was the smell and had even opened the window to air out the room. I called the front and told them we would not be able to stay. When I went to relinquish the keys the girl said that the manager advised we would have to go through the 3rd party Hotels.com for our refund. This was a lie. Hotels.com said the manager had to authorize the refund. Both myself and Hotels.com have been trying for 2 weeks now and the manager never returns calls and still has not authorized the refund. I find it truly insulting that this property considers the condition of the rooms to be acceptable. It's no longer about the money but about the health of those that stay here. Please, please, please read reviews before booking. IT'S NOT WORTH YOUR HEALTH!!!
Cosmo, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very average
Verified Expedia guest review

2/10 Poor

This is a motel, and that is being generous. I killed a roach the first 60 sec of opening the door. Minimal is the word for the room. We had 4 in the room, which we told them, we had 2 towels. Floor felt sticky and wet, needs replaced. Stinks! The kind of place you leave wanting to shower because you feel so dirty being in it. One positive: mattress was shockingly comfortable.
Jenna, 1-night family trip
Verified Expedia guest review

2/10 Poor

Tracy, 2-night business trip
Verified Expedia guest review

2/10 Poor

Save Yourself The Trouble And Stay Away
We chose to stay at the WoodSpring Suites in Knoxville, TN in an attempt to stay somewhere a little nicer than an EconoLodge. This was a complete misfire. When we got to our second floor room, the floors were sticky, the carpet was damp, the total of two pillows were an inch thick, the walls had obvious brown stains randomly yet regularly, there were obvious bugs strolling about, and the toilet was out of service. Yes, you read that right. Our in-suite toilet was out of service. We asked the service desk for two more pillows, and they said they would be right up with them. We never received them. We also asked the service desk for a working toilet. Fortunately they did respond promptly to that request, and in less than 2 hours we did have a functioning bathroom again. This was genuinely the worst stay at a hotel I have ever experienced. I've never written a negative review before, but this was more than warranted. I will forevermore appreciate the humble EconoLodge and Super 8s along random roads.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Cristian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Utilitarian and cold
When I turned the light on in the room, there was a roach on the air conditioning unit. The chairs in the room are basic plastic chairs. There was no bedside lamp used for reading. The room was not inviting or comfortable. Very utilitarian and cold
Theresa, 1-night business trip
Verified Hotels.com guest review