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Stara Hamburgo

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TERRACE SUITE | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
TERRACE SUITE | Terrace/patio
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Overview of Stara Hamburgo

VIP Access

Stara Hamburgo

4-star property
4-star aparthotel with spa, near Paseo de la Reforma

9.0/10 Superb

171 verified guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Lounge area
  • Separate bedrooms
The price is €119
Price available on 06/02/2023
Hamburgo No. 32, Col. Juárez, Mexico City, 06600

Room options

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 4 min walk
  • The Angel of Independence Monument - 13 min walk
  • Palacio de Bellas Artes - 30 min walk
  • Zócalo - 38 min walk
  • U.S. Embassy - 2 min drive
  • Monument to the Revolution - 2 min drive
  • Alameda Central - 2 min drive
  • Chapultepec Park - 4 min drive
  • Parque Zoologico de Chapultepec - 5 min drive
  • Museo Nacional de Antropologia - 5 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 10 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 37 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Cuauhtemoc Station - 10 min walk
  • Insurgentes Station - 11 min walk
  • Balderas Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Vips - 4 min walk
  • El Bajio - 5 min walk
  • Cancino - 5 min walk
  • Cordon Bleu - 5 min walk
  • Cafe Nin - 5 min walk

About this property

Stara Hamburgo

Putting you within a 10-minute drive of Paseo de la Reforma and Basilica of Our Lady of Guadalupe, Stara Hamburgo features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 60 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Bistro, which is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are other highlights, and apartments offer nice touches such as dressing gowns and Select Comfort beds with Egyptian cotton sheets. Fellow travellers say great things about the breakfast and location. Public transportation is only a short walk: Cuauhtemoc Station is 10 minutes and Insurgentes Station is 11 minutes.


English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance


  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)


  • No pets or service animals allowed

Property amenities


  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • 1 treatment room
  • Body treatments
  • Deep-tissue massages
  • Body wraps
  • Sports massages
  • Manicures and pedicures
  • Facials
  • Aromatherapy
  • Thai massages
  • Body scrubs
  • Hot stone massages
  • Couples treatment room(s)


  • Free WiFi

Parking and transport

  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 60 kilometers
  • Car recommended

Restaurants on site

  • Luna Bistro
  • Roof Garden
  • Lobby Bar
  • Bar 32


  • Cooked-to-order breakfast available for a fee daily: USD 15-30 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Couples dining
  • 24-hour room service


  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Select Comfort bed
  • Bed sheets provided
  • Egyptian cotton sheets


  • Shower
  • Hairdryer (on request)
  • Designer toiletries
  • Towels provided
  • Dressing gowns
  • Slippers

Living spaces

  • Library
  • Sitting area


  • 50-inch smart TV with satellite service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden
  • Picnic area


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Desk
  • Conference centre (1615 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan


  • No pets or service animals


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness centre
  • Designer shops on site
  • Art gallery on site
  • Scooter/moped rentals nearby
  • Theme parks nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 60 rooms
  • 5 floors
  • 2 buildings
  • Built in 2015
  • Individually decorated
  • Property does not allow children

Special features


Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Luna Bistro – This bistro specialises in international cuisine and serves breakfast, lunch and dinner.
Roof Garden – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Lobby Bar – On-site bar. Open daily.
Bar 32 – On-site bar. Open selected days.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).


Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Stara Hamburgo Adults Aparthotel Mexico City
Stara Hamburgo Adults Aparthotel
Stara Hamburgo Adults Mexico City
Stara Hamburgo Adults
Stara* Hamburgo Adults only
Stara Hamburgo Hotel Mexico City
Stara Hamburgo Hotel
Stara Hamburgo Mexico City
Stara Hamburgo
Stara* Hamburgo
Stara Hamburgo Aparthotel
Stara Hamburgo Mexico City
Stara Hamburgo Aparthotel Mexico City
Stara* Hamburgo Near Paseo de la Reforma

Frequently asked questions

Does Stara Hamburgo offer free cancellation for a full refund?
Yes, Stara Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Stara Hamburgo?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Stara Hamburgo on 6 February 2023 start from €119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Stara Hamburgo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Stara Hamburgo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Stara Hamburgo?
Yes. On-site parking options include a garage.
Is an airport shuttle service offered by Stara Hamburgo?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Stara Hamburgo?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Stara Hamburgo and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Stara Hamburgo also has a picnic area and a garden.
Are there restaurants at or near Stara Hamburgo?
Yes, Luna Bistro offers al fresco dining and international cuisine. Nearby restaurants include Vips (4-min walk), El Bajio (5-min walk) and Cancino (5-min walk).
What's the area around Stara Hamburgo like?
Stara Hamburgo is in Cuauhtemoc, a short 10-minute drive from Benito Juarez International Airport (MEX) and 4 minutes' walk from Paseo de la Reforma. Travellers say that the aparthotel is in a great location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍
Astrid, 1-night business trip
Verified guest review

10/10 Exceptional

Sung Hae, 2-night trip
Verified guest review

8/10 Very good

Roberto, 2-night trip
Verified guest review

8/10 Very good

Luis, 6-night trip
Verified guest review

8/10 Very good

Some details... AC !
I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so
Yolette, 3-night business trip
Verified guest review

10/10 Exceptional

High quality, beyond expectations!
This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay.
Andrea J, 1-night business trip
Verified guest review

8/10 Very good

Nice place. Comfortable and with great location.
Alberto, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Kelsey, 1-night trip
Verified guest review

10/10 Exceptional

Amazing and charming property. Great service
Francisco, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, super clean and everyone was great!!
Maria, 5-night family trip
Verified Expedia guest review