Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Mexico City, Mexico
1 room, 2 adults

Stara* Hamburgo

4-star4 stars
Hamburgo No. 32, Col. Juárez, Mexico City, CDMX, 06600, Mexico

4-star hotel with 2 restaurants, near Paseo de la Reforma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Nice, upscale, modern hotel with courteous staff. The view from my room was nothing…Mar 3, 2020
  • Cleanliness and staff friendliness. The concierge Sergio was outstanding.Feb 18, 2020

Stara* Hamburgo

from $110
  • Deluxe Suite
  • EXECUTIVE SUITE
  • STARA SUITE
  • TERRACE SUITE

What’s around Stara* Hamburgo

Landmarks

  • In Zona Rosa
  • Paseo de la Reforma - 5 min walk
  • U.S. Embassy - 10 min walk
  • The Angel of Independence Monument - 13 min walk
  • Monument to the Revolution - 14 min walk
  • Chapultepec Park - 26 min walk
  • Alameda Central - 28 min walk
  • Palacio de Bellas Artes - 33 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 26 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Cuauhtemoc Station - 10 min walk
  • Insurgentes Station - 16 min walk
  • Balderas Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle within 60 kilometers *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2015
  • Elevator
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 50-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Celestial Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Luna Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Roof Garden - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Lobby Bar - Onsite bar. Open daily.

Bar 32 - Onsite bar. Open select days.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Stara* Hamburgo’s small print

Also known as

  • Stara Hamburgo Adults Aparthotel Mexico City
  • Stara* Hamburgo Hotel
  • Stara* Hamburgo Mexico City
  • Stara* Hamburgo Hotel Mexico City
  • Stara Hamburgo Adults Aparthotel
  • Stara Hamburgo Adults Mexico City
  • Stara Hamburgo Adults
  • Stara* Hamburgo Adults only
  • Stara Hamburgo Hotel Mexico City
  • Stara Hamburgo Hotel
  • Stara Hamburgo Mexico City
  • Stara Hamburgo

Policies

Guests under 18 years old are not allowed in the spa.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Safes in guestrooms can be used for USD 0 per stay

Breakfast costs between USD 15 and USD 30 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way, Maximum occupancy 4)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Stara* Hamburgo

  • Does Stara* Hamburgo offer free cancellation for a full refund?
    Yes, Stara* Hamburgo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Stara* Hamburgo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Stara* Hamburgo?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Stara* Hamburgo?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Stara* Hamburgo?
    Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include El Bajio (3-min walk), Cordon Bleu (3-min walk), and Parrilla Leonesa Zona Rosa (4-min walk).
  • Is airport shuttle service offered by Stara* Hamburgo?
    Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

Recent reviews

Exceptional 9.4 From 57 reviews

Exceptional 10.0
A Must Stay in CDMX
We absolutely loved staying in Stara* Hamburgo while in CDMX. The location is perfect - Juarez is central to everything from Polanco to Roma Norte to La Condesa to the Centro Historico, and also has a ton of great restaurants and nightlife nearby. The staff is beyond accommodating and was always happy to go above and beyond for us - Sergio at the concierge helped us with numerous sightseeing bookings and was always willing to offer suggestions or guidance on things to do or see. The rooms are spacious, comfortable and clean, and the included breakfast includes a large spread (and everything is delicious!) We'd definitely stay here again next time we're in CDMX.
Cassandra, us7 night trip
Very Good 8.0
Beautiful hotel - amazing beds!
This is a beautiful hotel in a very convenient area of town. The staff was incredible and the hotel itself was wonderful. My only complaint was that there was no HOT water. Some days it was plenty warm enough to be okay, but other times it was too cold. If I was not in such a top notch hotel, I would t have been surprised, but at Stars, it was a bit disappointing (and inconvenient).
Nicole, us3 night trip
Exceptional 10.0
5 stars
Amazing hotel suites with beautiful design, great lobby and common spaces to enjoy as a group, very helpful and accommodating service/concierge, free breakfast from 7am-12pm with to-order menu; overall a perfect hotel in a great location in a fun neighborhood
Cameron Anderson, us3 night trip with friends
Exceptional 10.0
Very friendly and helpful staff. Great central location. This is a beautiful hotel with beautiful contemporary art and furnishings. I highly recommend it!
Michael, us3 night trip
Exceptional 10.0
Great Beautiful hotel
Beautiful hotel, freat staff
us2 night business trip
Exceptional 10.0
Amazing little boutique hotel. Food is phenomenal... but what made me stay and extra weekend for fun, was the service.... Definitely going back.
Fernando, us2 night business trip
Very Good 8.0
Nice Botique Hotel
The hotel and room are both beautiful. The top floor bar and restaurant really made the stay extra special. My only issue is that it was difficult to control the heat - we had a portable heating and cooling unit in the room.
us3 night trip with friends
Exceptional 10.0
Great boutique hotel, outstanding service.
Super nice hotel, quite new. Excellent service, excellent breakfast buffet. Would definitely stay again.
Robert, us6 night romance trip
Exceptional 10.0
Place is fabulous
This place was awesome! Very overnight and technologically sound. By far the best hotel I’ve ever booked with hotels.com!
Darnell, us4 night trip with friends
Good 6.0
Nice hotel but room was too hot
The room is big, nicely decorated and bed comfort is excellent. However the AC is a portable unit that is insufficient for the room which had direct sunlight all the afternoon. The room was very hot and I was able to get a nice temperature until the night came. The restaurant is very nice and I enjoyed both dinner and breakfast
Alejandro, mx1 night business trip

Stara* Hamburgo

Is the description of this hotel not correct? Tell us