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Dukes The Palm, a Royal Hideaway Hotel, Dubai

5-star5 stars
Great for familiesThis property has good facilities for families.
Palm Jumeirah, Dubai, 120015, United Arab Emirates

Upscale beachfront hotel with spa, near Aquaventure
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,895 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Great service and excellent follow ups with me regarding pending issue..Jun 17, 2019
  • Hotel facilities were perfect and hotel staff were niceJun 15, 2019

Dukes The Palm, a Royal Hideaway Hotel, Dubai

from $104
  • Room (DUKES with Private Beach Access)
  • DUKES room twin with Private Beach Access
  • Studio
  • Superior Room
  • Superior Room Twin with Private Beach Access
  • Superior Studio
  • Junior Studio
  • Junior Suite, 1 King Bed
  • Executive Studio
  • Premier Room
  • Deluxe Suite
  • Apartment, 1 Bedroom
  • SKY one bedroom with Club lounge access
  • SKY STUDIO with Club lounge access

What’s around Dukes The Palm, a Royal Hideaway Hotel, Dubai

Top spots nearby

Recommended by this property

  • Emirates Golf Club (38-minute walk)
  • Dubai Marina Mall (39-minute walk)
  • The Beach Mall (39-minute walk)
  • Jebel Ali Race Course (44-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Dreamwork Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages.

The spa is open daily.

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Dukes The Palm, a Royal Hideaway Hotel, Dubai’s small print

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
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Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Buffet breakfast is offered for an extra charge of AED 75 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 593 reviews

Very Good 8.0
Brilliant customer service!
Hard to fault the customer service here, it was outstanding. Works to a new building on one side should be avoided as it's very noisy. The footpath from the hotel to beach could do with resurfacing as it is uneven and unsightly. However, that said the three day stay was most enjoyable and I wouldn't wish to put anyone off with the two minor issues mentioned. The infinity pool was beautiful with a view to remember. The lazy river was closed during our time there. We ate curry on the 15th floor which was beautifully cooked by the chef who went to great trouble ensuring our vegan friend with a nut allergy could also tuck in. Other hotels would be well advised to follow this venues customer service model. Well done, we hope to return next time.
Barton, us3 night romance trip
Poor 2.0
Never
sherefedin, us6 night business trip
Fair 4.0
Not What I Expected
Ok so I visit Dubai pretty often. And I have stayed at many different hotels in Dubai through out the years. This was my first time at Dukes. And to be honest, I was not impressed at all. I got to the hotel late. The room was very small and did not look or feel 5 stars at all. I couldn’t sleep from all the construction going on at early hours. When I turned the shower in the bathroom, the water cane out yellow. I called the reception and asked to change my room because of the noise, he asked me if I would like to see another room right away, and I replied yes within half an hour I’ll be there. I got to the reception and spoke to the same person but he said there are no rooms ready now and that I would see a dirty room first till it gets ready. I moved to the other room which seemed a bit far from the noise of the construction but early morning I can still hear all the noise. They have nice facilities like the pool, the beach access etc but the rooms are just dull.
Hisham, us3 night trip
Good 6.0
More like 3 stars
Not worthy to be given 5 stars, more like a 3-4 stars hotel
Mohamed, us2 night family trip
Very Good 8.0
Value for money pleasant hotel
Well equipped kitchenette, but bathroom on the small side and strangest toilet. The pool is a bit far from the hotel building so that wasn t very convenient, and we didnt use it. Convenient hotel if you are out and about.
MARIA C, usFamily trip

Dukes The Palm, a Royal Hideaway Hotel, Dubai

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