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Dukes The Palm, a Royal Hideaway Hotel

Dubai beachfront hotel with 3 restaurants and outdoor pool

  • Free WiFi and free parking
From
$149

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  • Dukes The Palm, a Royal Hideaway Hotel
  • Dukes The Palm, a Royal Hideaway Hotel
  • Beach
  • Outdoor Pool
  • Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel. Image 1 of 179
1 / 179Dukes The Palm, a Royal Hideaway Hotel
Palm Jumeirah, Dubai, 120015, United Arab Emirates
8.4.Very Good.
  • This is not a 5 star hotel. It’s a 3star. Construction next door to the property makes…

    Jul 3, 2021

  • We had a great experience.

    Jun 11, 2021

See all 663 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Shopping
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 506 guestrooms
  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and 3 bars/lounges
  • Indoor pool and outdoor pool

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • Emirates Golf Club - 5.6 mi / 9.1 km
  • The Beach Mall - 6.2 mi / 9.9 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room (Single use)
  • Deluxe Room
  • Deluxe Studio (Single Use)
  • Deluxe Studio
  • Grand Studio (Single use)
  • Grand Studio (2 adults)
  • Grand Studio (2+1)
  • Grand Studio (3 adults)
  • Grand Studio (2+2)
  • Executive Studio (Single use)
  • Executive Studio (2 adults)
  • Apartment, 1 Bedroom
  • Executive Studio (2+1)
  • Executive Studio (3 adults)
  • Deluxe Suite (Single use)
  • Deluxe Suite
  • Deluxe Suite (2+1)
  • Deluxe Suite (3 adults)
  • Deluxe Suite (2+2)
  • Premium Room (2 adults)
  • Premium Room (2+1)
  • Premium Room (3 adults)
  • Premium Room (Single use)
  • Premium Studio (Single use)
  • Premium Studio
  • Superior Studio (Single use)
  • Superior Studio
  • Superior Room (Single use)
  • Superior Room
  • Apartment, 1 Bedroom (Single Use)
  • Apartment, 1 Bedroom (2+1)
  • Apartment, 1 Bedroom (3 adults)
  • Apartment, 1 Bedroom (2+2)
  • Premium Apartment, 1 Bedroom (Single Use)
  • Premium Apartment, 1 Bedroom
  • Premium Apartment, 1 Bedroom (2+1)
  • Premium Apartment, 1 Bedroom (3 adults)
  • Premium Apartment, 1 Bedroom (2+2)

Location

Palm Jumeirah, Dubai, 120015, United Arab Emirates
  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km

What’s around

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • Emirates Golf Club - 5.6 mi / 9.1 km
  • The Beach Mall - 6.2 mi / 9.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Nakheel Mall Station - 9 min walk
  • Al Ittihad Park Station - 11 min walk
  • Palm Gateway Station - 28 min walk

At a glance

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai
  • Dukes Palm Royal Hideaway
  • DUKES Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes The Palm a Royal Hideaway Hotel
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Ba Restaurant & Lounge (14-min walk), Flow Kitchen (14-min walk), and Bussola (3.4 mi).
  • Have fun with nearby activities like skydiving and ziplining. Enjoy a swim in the indoor and outdoor pools after a day out and about. Dukes The Palm, a Royal Hideaway Hotel also has 3 bars, a private beach, and a health club, as well as an arcade and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Best place on the palm

    3 night trip, Jun 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay!

    Overall, loved the suite, the service, the lazy river, the indoor pool and jacuzzi. The indian restaurant was also very good.

    Vikram, 1 night family trip, May 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!!

    Amazing! It was quiet, clean, I had a beautiful view, and was just the stay I was looking for. The food was amazing, the area was amazing, and the staff were very friendly. I felt safe and comfortable the whole stay

    Jillian, 2 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good

    Anvar, 5 night family trip, May 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    This hotel seem to have an anti-American attitude, especially towards black Americans. I would advise black Americans to stay away from this hotel. They also have rude front fest representatives. One of the worst service I’ve received from a hotel front fest staff. All Americans should stay away from this hotel

    6 night romance trip, May 5, 2021

    Verified Expedia guest review

  • 6.0.Good

    Nice beach view

    I expected a bit more from this hotel. It was nice enough. I was “upgraded” to a room right next to construction, not worth the sliver of sea view. Bed was hard a rock. I only stayed one night. Deep cleaning needed in bathroom, safe didn’t work. Staff taking care of room service were very nice. Service in the steak restaurant was terrible, except their host. If you’re looking for something a little more than simple, go for it. Beach and pool view are nice.

    Stacy, 1 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I stayed at Dukes a LOT during 2019 and had a great experience. Unfortunately I did not have the same experience in 2021. My room was not ready at check in time, during that time I waited at the bar AT MY OWN COST. 2 hours later (5pm) my room was finally ready. The hotel never sent up the refreshments that were promised because of the long wait. The food quality and choice at the hotel’s main dining room was poor to say the least. After the first day, my wife and I chose to eat elsewhere, despite having half board catering available to us. Overall, this made the experience rather disappointing. I understand that the restaurant management has changed a couple of times since my 2019 stays, but Dukes - PLEASE FIX THIS.

    2 night romance trip, Mar 31, 2021

    Verified Expedia guest review

  • 6.0.Good

    The room was ok but daily housekeeping was inconsistent. There were gnats in the room, either from the water that collects between the shower and the partition (also spills into the bathroom floor) or the sink that didn’t drain well. We let the the front desk know twice, but the issue was not resolved. Julius, the bellman was phenomenal. Very accommodating and helpful with coordinating taxis.

    Wendy, 9 night family trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Your hotel for awesome time

    Amazing place on the palm beach with private beach and very nice pool. It is spacious, clean and luxury

    Mahmoud, 1 night trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    greeat location by the beach clean rooms

    5 night trip with friends, Mar 21, 2021

    Verified Expedia guest review

See all 663 reviews