This was a family vacation so we reserved multiple rooms. I paid the premium prices for all of the rooms; however, only 1 of the 3 lived up to expectations. My suggestion to those reserving more than one room is to request the larger rooms if possible. Two of the three rooms were very small, particularly for the premium price. I actually felt bad for the other couples staying in the other (smaller) rooms because we had more space to move around, as well as a larger bathroom.
The pros:
- the location is excellent; you can get anywhere on the island relatively easily
- the staff was incredibly friendly and accommodating
- the free on-site parking was very welcome
- the wifi was good enough to watch streaming video
The cons:
- the lackluster breakfast was really disappointing, again, especially for the premium price tag. It’s very basic. For example, there were days were fruit was not provided or knifes were not available (so I would desribe that as inconsist)
- There was no desk in the room
- There was no comfortable seating inside the room
- My fault for not reading the fine print but the "resort fee" was unexpected. And, if I'm paying a resort fee then I want the service (i.e., towels were rarely available around the pool without asking, cups for water were sparse, room cleaning times were inconsistent)
- I did not receive the welcome drink, whereas the customer before me was offered a drink
- The fan outside room #16 (on porch) was defective
