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Terranova Suites

Photo gallery for Terranova Suites

Outdoor pool
Outdoor pool
Premium bedding, down duvets, in-room safe, laptop workspace
Executive Apartment, 1 Bedroom | Living room | Flat-screen TV
Executive Apartment, 1 Bedroom | Premium bedding, down duvets, in-room safe, laptop workspace

Overview of Terranova Suites

Terranova Suites

3.5 star property
Beaux Arts aparthotel in Santa Cruz with restaurant and bar/lounge

7.8/10 Good

82 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Refrigerator
  • Bar
Map
7º Anillo 400 mts al Oeste de, Av. Cristo Redentor, Santa Cruz, Santa Cruz

Room options

About this area

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 20 min drive

Restaurants

  • El Paso del Toro - 4 min drive
  • Goss - 4 min drive
  • El Patio - 4 min drive
  • Food Station - 5 min drive
  • Toby - 5 min drive

About this property

Terranova Suites

Terranova Suites is a great choice for a stay in Santa Cruz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A snack bar/deli and a garden are offered, and apartments have conveniences such as fridges and microwaves. Fellow travellers love the central location and quiet guest rooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from noon until 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Extended parking on site (USD 5 per day)
  • Limited on-site parking

Family friendly

  • Children stay for free (see details)
  • Playground

Restaurants on site

  • Unique

Food and drink

  • Fridge (full size)
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 9 for adults and USD 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Conference centre

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near the boardwalk
  • Near the airport

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 82 rooms
  • 4 floors
  • 2 buildings
  • Built in 2012
  • Beaux Arts architecture

Special features

Dining

Unique – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Bolivia may be charged the national value-added tax (13%) upon checkout. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport, along with the migration card they received upon arrival in the country at check-in.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children

Parking

  • Extended parking costs USD 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Terranova Suites Aparthotel Santa Cruz
Terranova Suites Aparthotel
Terranova Suites Santa Cruz
Terranova Suites Aparthotel
Terranova Suites Santa Cruz
Terranova Suites Aparthotel Santa Cruz

Frequently asked questions

Does Terranova Suites offer free cancellation for a full refund?
Yes, Terranova Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Terranova Suites?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Terranova Suites on 12 February 2023 start from €47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Terranova Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Terranova Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Terranova Suites?
Yes. Extended parking costs USD 5 per day. Parking spaces may be limited.
What are the check-in and check-out times at Terranova Suites?
You can check in from noon - 7:00 PM. Check-out time is noon.
What is there to do at Terranova Suites and nearby?
Terranova Suites has a garden.
Are there restaurants at or near Terranova Suites?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include La Peta (2.4 mi), Goss (2.4 mi) and El Patio (2.6 mi).

Reviews

7.8

Good

7.7/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

Reviews

10/10 Exceptional

Janet, 1-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Open and friendly staff, beautiful
2-night family trip
Verified Orbitz guest review

8/10 Very good

Good option for business travelers because it is closes of ViruViru airport and from down town Santa Cruz
1-night business trip
Verified Expedia guest review

4/10 Fair

Website indicated a free airport shuttle may be available. It never was had to pay for taxi. Room very tired. Hotel block being renovated. Had to walk through carpet glue to g et to room.
1-night romance trip
Verified Expedia guest review

2/10 Poor

Check-in nightmare
Check-in took about an hour. I was treated like I was crazy when I complained to the front desk.
Brian, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

8/10 Very good

Bruce, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely and clean, spacious apartment. Nice breakfast. 10 minutes from the airport. If you ask the hotel to sort a taxi to the airport for you, you will pay double the normal price
Simon, 1-night romance trip
Verified Hotels.com guest review