BELVUE Hotel, Brussels

Check in, guy gave us wrong key then another guess came into our room about an hr later. Maid came and when we asked her to wait she dropped towels outside of our door. Local area is not close to anything, like the bad side of ny. And I'm pretty sure they hijacked my credit card and sold the info although I can't confirm that.

Very good hotel, in an old beer factory. The hotel personnel did a good job.

Bare concrete floors and posts, a relatively clueless staff, and a "lockdown" atmosphere in an ethnic part of town make this a very strange place. The good: The room was clean and quiet, even though it only had a small piece of carpet on a bare concrete floor. The not-so-good: The stated goal of this hotel is to be cheap and use clueless people for staff. Basically, everyone is a trainee according to their mission statement. We weren't asked to pay when we checked in, and the staff member at the sparse desk at checkout insisted that our receipt would be emailed to us. Luckily, a different staff member was just coming in, so we asked again if we owed anything. He was very surprised that they didn't collect when we checked in. He had to go find paper to print our receipt after we paid.... The ethnic neighborhood didn't bother us as much as the fact that the front door is locked, the door from the lobby to go outside toward the rooms is locked, the door to go into the building with the rooms is locked, and the room door is locked. When you come in with your luggage, that means you have to stop and swipe your key four times, not to mention one more stop at the tiny elevator. At least we felt safe once inside the inner compound. "Belvue" must mean "go ahead and stay here, but don't expect rational service" in Belgian. I do not plan to stay here again.

Hotel was nice with good service and good value. Good wifi. Local area not the safest and quite a walk to the main tourist attractions/sights.

The hotel is modern and everything is new (except the concrete flooring). The room design was "exceptional" - it was a quadrilateral. There is no door to the shower/WC area. We are the couple that do no need any sort of privacy, so it works for us. However, it might not be for everyone. On top of that, after doing your morning business, the room window needs to be opened for ventilation or you might choke on other person's fumes. The biggest of all troubles was the inadequate sound proofing in the building structure. We can easily hear our neighbors talking, "etc". The surrounding area is very noisy and you WILL be bothered by the vehicle noise at night, especially if you get a room facing the road on the first floor. Our request to get a different room wasn't entertained. This review may sound negative, but I have seen worse. This hotel is really good for budget travel.