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1 room, 2 adults

Sungate One, Madrid

2-star2 stars
Calle del Carmen 16, Madrid, Madrid, 28013, Spain

City-center hostel within walking distance of Puerta del Sol
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
Cleanliness
Clean
Value
Best value for money
Food
Delicious food

Sungate One, Madrid

from $80
  • Mixed Dorm with shared bathroom (1 bed in mixed dorm for 6 people)
  • Mixed Dorm (1 bed in mixed dorm for 4 people with shared bathroom)
  • Mixed Dorm with shared bathroom (1 bed in mixed dorm for 5 people)
  • Women only (1 bed in mixed dorm for 4 people) with shared bathroom
  • Double Room, Shared Bathroom (Bunk bed)
  • Double Room, 2 Twin Beds, Shared Bathroom
  • Triple Room, Shared Bathroom
  • Double Room, 1 Queen Bed, Shared Bathroom
  • Room, Mixed Dorm (1 bed in mixed dorm for 3 people)

What’s around Sungate One, Madrid

Landmarks

  • In Centro
  • Puerta del Sol - 3 min walk
  • Gran Via Street - 3 min walk
  • Plaza Mayor - 7 min walk
  • Plaza de España - 10 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • Paseo del Prado - 13 min walk
  • Almudena Cathedral - 13 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 20 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid Atocha Station - 25 min walk
  • Callao Station - 2 min walk
  • Gran Via Station - 4 min walk
  • Sol Station - 4 min walk

At a glance

Key facts

Size

  • 17 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is 11:00 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1874
  • Safe-deposit box at front desk
Languages Spoken
  • Catalan
  • English
  • French
  • Hungarian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Hair dryer
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Sungate One, Madrid’s small print

Also known as

  • Sungate One Hostel Madrid
  • Sungate One Hostel
  • Sungate One Madrid
  • Sungate One
  • Sungate One Madrid
  • Sungate One Hostel/Backpacker accommodation
  • Sungate One Hostel/Backpacker accommodation Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 71 reviews

Exceptional 10.0
Would love to come and stay here again!
This hostel made my time in Madrid SO MEMORABLE. Starting with two staff members who just went above and beyond - Jessie and Roberto. Roberto described Madrid in great detail showing me some local spots and awesome tourist must-sees in a map! Jessie took the time to show me around town and we walked to the hostel sunset picnic together (a social event hosted by the hostel that I recommend 100%!!) And when I told them I was looking to try paella but theyre so big for a solo traveler like me, they offered to grab some paellas for lunch that we can all share for lunch at the dining table! They were both so sweet to all guests and added a personal touch, making sure the guests feel at home and just hanging out at a friend's place. The facilities are very clean! I stayed in a 4 bed female dorm. The beds were comfy, the room welt homey, and it was quiet! There's also laundry available. You step out and youre in front of stores like Zara and just a couple minutes from a main plaza with metro station. This location feels so safe to walk around even past midnight. Perfect location! The social atmosphere here was awesome and really, hats off to these guys for making my stay so fun! I met so much people that I enjoyed talking to. I also recommend the pub crawl!
Mary, us2 night trip
Very Good 8.0
Friendliest staff, clean but call ahead 4 groups
I stayed at Sungate one for 3 nights in April. Overall its a good hostel but I do think they are somethings to note about staying here.Most importantly they do book large high school groups into the hostel and that completely changes the hostel's vibes. I found the staff to be a bit curt and flustered when such large groups took over the hostel and it didn't feel as welcoming. I mostly just stayed in my room at those times. However overall the staff is sooooo nice/helpful and Angel is really an amazing manager the staff themselves is on the younger side some probably only 2 years out of high school so combined with the high school groups the hostel could feel very young at times. I don't have anything against young adults but its something to note if you want to party hard that it may get a bit awkward when the hostel's crowd can't even legally drink yet.
us1 night trip
Exceptional 10.0
Stay here, you won't regret it!
This is where you need to be! Fantastic staff who will welcome you with open arms. Location is the best position in the city. Nice outings and activities, family style dinner if you want to participate, but you don't have to. Everything is up to you. If you want to party, stay downstairs, if not, there are quieter rooms where you can take a nice rest. Pristine bathrooms, and clean in all areas of hostel. Nice relaxed vibe. The staff helped me with my heavy luggage upon arrival, assisted with making some phone calls, and then upon leaving, actually took me through the metro stops to my next location! The manager is an intelligent and caring man, very thoughtful. I would have liked to stay longer, but I'd already booked another site, and that was a mistake on my part. Stay here for extraordinarily nice people, a great location, comfortable social areas, and clean spaces.
Denise, usOther trip
Exceptional 10.0
The staff are the best, super lovely, friendly, welcoming and just all round super cool and the best. I'm very sleep deprived at the moment but I mean that with my whole heart haha. They really were the best, you will feel at home straight away. Also the no bunks situation is lovely because you don't have to climb up and wake the person on the bottom bunk and hit you're head on the roof et cetera - frequent hostel stayers know what I'm talking about. The showers were clean and good pressure. The churros for breakfast were delightful and the crepes/pancakes also - who knew apricot jam and crepes would be such a match made in heaven. All round lovely hostel :)
Harrison, auOther trip
Very Good 8.0
Location is second to none!
The location is superb, right in the center of pedestrian shopping area, so convenient. The hostel has no lift/elevator and reception is located at 2nd floor and rooms are at 3rd, I was lucky the receptionists are so kind helping me with my luggage. There's no breakfast but they provide free dinner instead, I didn't try though because I went with a full day tour to Segovia. Lockers does not come with a lock so you need your own padlock or buy from reception. Also hostel does not provide towels, no free shower gel or shampoo, but you can also buy from the reception. The bathrooms are not so clean and people left their used shampoo bottles and towels in the bathroom.
usOther trip

Sungate One, Madrid

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