Guests
All properties in Cotai, Macau SAR

JW Marriott Hotel Macau

Luxury hotel with full-service spa, connected to the convention center, near Cotai Strip

  • Free WiFi
From
$152

Image gallery

  • Deluxe Room, 2 Double Beds - Restaurant
  • Deluxe Room, 2 Double Beds - Restaurant
  • Poolside Bar
  • Bathroom
  • Deluxe Room, 2 Double Beds - Restaurant
Deluxe Room, 2 Double Beds - Restaurant. Image 1 of 72
1 / 72Deluxe Room, 2 Double Beds - Restaurant
Estrada da Baía da Nossa Senhora de, Cotai, Das Ilhas, Macau SAR
9.2.Superb.
  • Had a wonderful time, very good service with a smile from Amy (she was everywhere,…

    May 16, 2021

  • Hotel very comfortable.

    Dec 2, 2019

See all 417 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Convenient
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 1015 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km
  • Hac Sa Beach - 3.7 mi / 6 km
  • Macau Tower - 3.8 mi / 6.1 km
  • Senado Square - 4.6 mi / 7.3 km
The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite, 1 King Bed, Pool View
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed, Pool View
  • Executive Room, 1 Double Bed
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds, Pool View

Location

Estrada da Baía da Nossa Senhora de, Cotai, Das Ilhas, Macau SAR
  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km

What’s around

Landmarks

  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km
  • Hac Sa Beach - 3.7 mi / 6 km
  • Macau Tower - 3.8 mi / 6.1 km
  • Senado Square - 4.6 mi / 7.3 km
  • A-Ma Temple - 4.6 mi / 7.4 km
  • University of Macau - 5.2 mi / 8.3 km
  • Macau Fisherman's Wharf - 5.3 mi / 8.5 km
  • Fortaleza do Monte - 5.4 mi / 8.6 km
  • Ruins of St. Paul's Cathedral - 5.4 mi / 8.7 km

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Hong Kong International Airport (HKG) - 59 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 41 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 65 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

At a glance

Hotel size

  • This hotel has 1,015 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 11 AM to 9 PM
  • Free ferry terminal shuttle

Parking

  • Onsite self parking (MOP 720 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Spa tub
  • Lazy river

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Rooftop terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Urban Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 284 for adults and MOP 142 for children (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for MOP 500.0 per night
  • Children's club access is available for an extra charge

ParkingPay at property

  • Self parking costs MOP 720 per day

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Also known as

  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau
  • JW Marriott Macau Cotai
  • JW Marriott Hotel Macau Hotel
  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau Hotel Cotai

*See fees and policies for additional details or extra charges

FAQs

  • Yes, JW Marriott Hotel Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MOP 720 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include La Cucina Italiana (9-min walk), Terrazza (11-min walk), and O.T.T. Old Taipa Tavern (12-min walk).
  • Yes, a free airport shuttle is available from 11 AM to 9 PM at scheduled times.
  • No, this hotel doesn't have a casino, but Cotai Strip (10-min walk) and Venetian Macao Casino (18-min walk) are both nearby.
  • JW Marriott Hotel Macau has 2 bars and a spa, as well as a lazy river and a health club.
9.2.Superb.
  • 10.0.Exceptional

    The best!

    Best in here! And best location

    Khaled, 1 night family trip, Aug 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    nice hotel, clean and good view,convenience transportation

    1 night family trip, Apr 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Facilities were excellent but the front desk staff were outstanding.

    1 night business trip, Mar 3, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Hospitality Professionalism Ginuin care for the costumer Great communication skills. Passionate about helping customers and instan that the needs were made

    Dawai, 1 night trip with friends, Jan 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay...high end property with great service and amenities

    JAMES, 1 night family trip, Nov 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    😀we were very happy with the staffs, hotel facilities and room.

    1 night trip, Oct 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service

    JW Marriots is locate in the Galaxy Resorts. No problem to hang in the Resort for whole day. Especially, it had several pools shared by the visitors of all hotels in the resorts. It could be very attractive to kids. Hotel's service is excellent. I had a very good rating on the front desk staff. Patient and helpful. Room is not huge, but large enough. Warm and Cozy. As it is in a resort, it usually needs some walks to get out of the resorts. If the main plan is to touring in the Macau Peninsula area, it may take you some time on the transportation.

    Tsocheng, 1 night trip, Sep 26, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Coffee bath shower

    Coffe machine very dirty. Bath tub and shower switches not functioning..

    1 night trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Just wasn’t happy with all the situation.

    1 night trip with friends, Feb 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ok + headboards renewal needed

    All was good. Room condition of 20-236 gave rise to one remark: the headboards of both beds are scratched and old. they should be replaced.

    robert, 1 night family trip, Jan 20, 2020

    Verified Hotels.com guest review

See all 417 reviews