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All properties in Cotai, Macau SAR
1 room, 2 adults

JW Marriott Hotel Macau, Cotai

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (surcharge)
  • Children's pool
  • Theme park(s) nearby
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas, Macau SAR

Luxury hotel with full-service spa, connected to the convention center, near Cotai Strip
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (surcharge)
    • Children's pool
    • Theme park(s) nearby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Hotel very comfortable.Jan 29, 2020
  • Best in here! And best location Aug 14, 2019

JW Marriott Hotel Macau, Cotai

from $192
  • Executive Suite, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Premier Room, 1 King Bed, Pool View
  • Executive Room, 1 Double Bed
  • Deluxe Room, 2 Double Beds, City View
  • Premier Room, 2 Double Beds, Pool View

What’s around JW Marriott Hotel Macau, Cotai

Landmarks

  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km
  • Hac Sa Beach - 3.7 mi / 6 km
  • Macau Tower - 3.8 mi / 6.1 km
  • Senado Square - 4.6 mi / 7.4 km
  • A-Ma Temple - 4.6 mi / 7.4 km
  • University of Macau - 5.2 mi / 8.3 km

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong Intl. Airport (HKG) - 61 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 36 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 46 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,015 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available at scheduled times from 11 AM to 9 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle from 11 AM to 9 PM

  • Free ferry terminal shuttle

Parking

  • Self parking (limited) *

  • Discounted offsite parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free casino shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Spa tub
  • Lazy river
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Urban Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

JW Marriott Hotel Macau, Cotai’s small print

Also known as

  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau
  • JW Marriott Macau Cotai
  • JW Marriott Hotel Macau Hotel
  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau Hotel Cotai

Policies

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MOP 720 per day

Rollaway beds are available for MOP 500.0 per night

Buffet breakfast is offered for an extra charge of MOP 221 per person (approximately)

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Macau, Cotai

  • Does JW Marriott Hotel Macau offer free cancellation for a full refund?
    Yes, JW Marriott Hotel Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at JW Marriott Hotel Macau?
    Yes. Self parking costs MOP 720 per day. Parking spots may be limited.
  • Is there a pool at JW Marriott Hotel Macau?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at JW Marriott Hotel Macau?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at JW Marriott Hotel Macau?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near JW Marriott Hotel Macau?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by JW Marriott Hotel Macau?
    Yes, a free airport shuttle is available from 11 AM to 9 PM at scheduled times.
  • What is there to do near JW Marriott Hotel Macau?
    Recommended spots to visit include Cotai Strip (10-min walk) and Macau Tower Convention and Entertainment Centre (3.7 mi), along with Hac Sa Beach (3.7 mi) and Macau Tower (3.8 mi).

Recent reviews

Superb 9.2 From 624 reviews

Exceptional 10.0
Great stay...high end property with great service and amenities
JAMES, us1 night family trip
Exceptional 10.0
Great service
JW Marriots is locate in the Galaxy Resorts. No problem to hang in the Resort for whole day. Especially, it had several pools shared by the visitors of all hotels in the resorts. It could be very attractive to kids. Hotel's service is excellent. I had a very good rating on the front desk staff. Patient and helpful. Room is not huge, but large enough. Warm and Cozy. As it is in a resort, it usually needs some walks to get out of the resorts. If the main plan is to touring in the Macau Peninsula area, it may take you some time on the transportation.
Tsocheng, us1 night trip
Exceptional 10.0
Perfect customer service
It was great! especially the customer service, I can tell they tried their best to serve us, I felt like a valuable customer.
us1 night family trip
Very Good 8.0
Needs to improve your food quality
The food at the executive club was not as good as it used to be. We were disappointed!
GRACE, us2 night romance trip
Fair 4.0
Just wasn’t happy with all the situation.
il1 night trip with friends
Exceptional 10.0
Ok + headboards renewal needed
All was good. Room condition of 20-236 gave rise to one remark: the headboards of both beds are scratched and old. they should be replaced.
robert, hk1 night family trip
Very Good 8.0
Though mainland guests increasing, it kept its service’s
hk1 night trip with friends
Exceptional 10.0
Fantastic experience
Both Chinese & western restaurants are excellent. Room is clean & comfortable. It would be good if the hair dryer can be removable from bathroom. Overall service is excellent.
WAI YAN ROWENA, hk2 night trip with friends
Exceptional 10.0
First Time Visitor to Macau
Amazing experience from check-in throughout the whole stay. The JW Marriot is located in section of Macau called the Galaxy which shares a luxury shopping mall and an amazing water park with the Ritz-Carlton, Hotel Okura, and the Galaxy. There is a lot to do here and great selection of restaurants from food court to high end. There is a pedestrian bridge that can access an older part of town and a shuttle that will take you to Studio City (hotel based on DC). Since Studio City is furthest out on the newer strip, you can get dropped of there and walk back through the Sands, City of Dreams, Parisian, and Venetian on way back to JW Marriott. There is also a shuttle to the old casino section in the downtown area. You can visit Casino Lisbon and view some historical sites like ruins of St Paul’s.
David, cn2 night family trip
Exceptional 10.0
Stay in great comfort!
Very comfortable rooms and great view. Friendly and helpful staff.
Yee Man Joanne, gb1 night trip

JW Marriott Hotel Macau, Cotai

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