Choose dates to view prices

Heeren Palm Suites

Photo gallery for Heeren Palm Suites

Lobby sitting area
Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Suite | Premium bedding, minibar, in-room safe, individually decorated
Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Overview of Heeren Palm Suites

Heeren Palm Suites

3.5 star property
3.5-star hotel in Taman Kota Laksamana with restaurant

8.8/10 Fabulous

89 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200

Room options

About this area

What's nearby

  • In Taman Kota Laksamana
  • Jonker Street Night Market - 1 min drive
  • Dataran Pahlawan Melaka Megamall - 7 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 88 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Durian Cottage - 3 min walk
  • Backlane Coffee - 3 min walk
  • Baboon House - 3 min walk
  • Exodus Lounge - 3 min walk
  • Asam Pedas Claypot - 3 min walk

About this property

Heeren Palm Suites

A great choice for a stay in Malacca City, Heeren Palm Suites features an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • On-site parking is limited
  • On-site parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Library
  • Fitness centre

Accessibility

  • Accessible bathroom (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 70 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Frequently asked questions

Does Heeren Palm Suites offer free cancellation for a full refund?
Yes, Heeren Palm Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heeren Palm Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heeren Palm Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heeren Palm Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Heeren Palm Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Heeren Palm Suites?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Heeren Palm Suites and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Heeren Palm Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Asam Pedas Claypot (3-min walk), Geographer Cafe (4-min walk) and Jonker 88 (4-min walk).
What's the area around Heeren Palm Suites like?
Heeren Palm Suites is a short 1-minute walk from Jonker Street Night Market and 13 minutes' walk from Dataran Pahlawan Melaka Megamall. Travellers say that the area is walkable and good for shopping.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Paul, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Breakfast
Suyama, 2-night family trip
Verified Expedia guest review

8/10 Very good

Wei Qiang Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lola, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Karen, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Pei Shan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Robyn, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
2-night trip with friends
Verified Expedia guest review