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1 room, 2 adults

Pullman Luang Prabang, Luang Prabang

5-star5 stars
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000, Laos

Luxury hotel in Luang Prabang with 3 outdoor pools, 3 bars/lounges
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
  • I love the staff, they are very friendly and very accommodating and always greet us with…Apr 18, 2019
  • Brand new property and the rooms were spacious, elegant and clean. Staff was very…Feb 17, 2019
24See all 24 Hotels.com reviews
From 122 reviews

TripAdvisor Traveller Rating

Pullman Luang Prabang, Luang Prabang

from $90
  • Deluxe Room (Premium Deluxe)
  • Deluxe Room
  • Deluxe Room

What’s around Pullman Luang Prabang, Luang Prabang

Landmarks

  • Morning Market - 2.9 mi / 4.7 km
  • Night Market - 3 mi / 4.9 km
  • Pha Tad Ke Botanical Garden - 2.6 mi / 4.2 km
  • Wat Manorom - 2.7 mi / 4.4 km
  • Traditional Arts and Ethnology Centre - 2.9 mi / 4.6 km
  • Wat Mai - 2.9 mi / 4.6 km
  • Royal Palace Museum - 3 mi / 4.8 km
  • Royal Palace - 3 mi / 4.8 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Playground on site
  • Yoga classes/instruction on site
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • Lao
  • Thai

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Pullman Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

L'Atelier - This restaurant specializes in international cuisine.

Junction - Onsite bar. Open 24 hours. Open daily.

H2O - Onsite bar. Open daily.

Elements - Onsite bar. Open daily.

Bio Bar - Onsite bar. Open daily.

Pullman Luang Prabang, Luang Prabang’s small print

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Also known as

  • Pullman Luang Prabang Hotel
  • Pullman Luang Prabang (opening Mid Of 2017)
  • Pullman Luang Prabang (opening December 2016)
  • Pullman Luang Prabang (opening Late February 2017)

Mandatory fees

Deposit: USD 50 per night

Optional extras

Rollaway beds are available for USD 70 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 24 reviews

Exceptional 10.0
Wonderful hotel
The hotel is new and absolutely beautiful. Very quiet and the hotel makes every effort to make your experience amazing.
us2 night trip with friends
Exceptional 10.0
A Piece of Peace
We really enjoyed our stay here and highly recommend the Pullman. This new hotel is beautiful, as is Luang Prabang itself. It's surrounded by the distant mountains, and close-up, you have lots of green from the hotel's rice fields. The grounds are gorgeous and flower-filled. The architectural style and attention to decor detail were impressive. Our basic room was very comfortable and felt large enough. Still, since the hotel wasn't full, we thought we might be upgraded but were not. We enjoyed our visit to the spa and had good massages, although the beds weren't as comfortable as we expected them to be for our necks. We had some delicious meals at the restaurant (don't miss the local noodles available for breakfast) but the entrees can still be improved. Dish portions were large but the wine pours were too small. Desserts were so good! The service level was quite high. People were extremely helpful, sometimes maybe even too nice when we would have appreciated less conversation. English levels weren't great, but numerous staff members were constantly attentive to our needs and always fast. The pool was really nice but aren't the loud, small children supposed to play in the family pool? The free shuttle back and forth to town was great. Prices were in line with the country's, which makes this hotel a great value. We'd be really happy to come back again for relaxing and fun times. Unless you want to be right in the town, the Pullman is one of the best choices possible.
us6 night trip with friends
Exceptional 10.0
Nice place to recharge your battery
It was great, we enjoyed the Hotel because it was so peaceful and quite in the rice fields Service staff is great and helpful all the! Really everything was perfect! Can highly recommend this Hotel! Great Plus is also the free shuttle to town!
Oskar, th3 night family trip
Very Good 8.0
Big ground, serene surroundings
Overall, we really enjoyed our stay at Pullman Luang Prabang. It is a huge property, surrounded by mountains and greens, which is situated about 15-minute drive from the old town. Worry not, one can make use of their regular shuttle bus service to and fro the old town to shop at the night market, eat, and visit some of the popular landmarks in Luang Prabang. We were upgraded to their Premium Deluxe room and it was huge. The room was lacking of a few somewhat trivial amenities, like a water boiler and safety box. We highlighted this to the management after checking out and hopefully they could get it rectified for the next guests. The highlight of our stay was perhaps the hotel staff. The hotel was still in their soft opening stage and we could see that the staff was still learning and adapting to their job, but they always went the extra miles to meet our needs and never failed to smile while at it. Many of them had to multi-task to cover one another and to cope with the busy holiday season. We had their breakfast buffet, which had a really good spread and was delicious, and wished that we had a chance to try their dinner buffet as well (oh well, perhaps in next visit).
Andri, gb3 night romance trip
Exceptional 10.0
An amazing stay and it’s because of its staff.
I must say this is one amazing hotel and one of the best hotels in my lifetime. Yes it’s located a little farther from the centre but that’s the point. You want to be in a super beautiful, relaxing environment and this place did not disappoint. There’s the serenity that comes from the water lily ponds, flowing streams and real rice fields within the compound. The service from the staff was impeccable and were very very friendly and courteous. I was impressed that many times a staff receives you when you return to the hotel. I was very touched that a few of them sent me off when I checked out for the airport. After spending 4 nights there, the staff there felt like close friends which was unusual because I never felt this way with the other hotels that I’ve stayed. I want to thank all the staff at Pullman, folks like youla, Vong, outthai, thony, mint, Sanna, wang kit and many more whom I know will go on do great things in the service industry.
Sebastian, sg4 night romance trip

Pullman Luang Prabang, Luang Prabang

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