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Red Village Hotel

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Interior entrance
Superior Twin Room | Minibar, in-room safe, desk, soundproofing
Superior Double Room | Minibar, in-room safe, desk, soundproofing
Suite | Minibar, in-room safe, desk, soundproofing
Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Overview of Red Village Hotel

Red Village Hotel

3.5 star property
3.5-star hotel in Almaty District with restaurant and bar/lounge

5 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
1/1 Mustafin str., Astana, 010000

Room options

About this area

What's nearby

  • In Almaty District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive
  • Astana Railway Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Бар "Томпсон" - 8 min walk
  • La ruche - 3 min drive
  • Tower Pub - 4 min drive
  • Tulip - 4 min drive
  • БК FairPlay - 4 min drive

About this property

Red Village Hotel

Red Village Hotel offers an airport shuttle (available 24 hours) for KZT 3000 per vehicle roundtrip. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a terrace.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 12:30 PM until 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Picnic area
  • Terrace
  • Fitness centre
  • Spa services

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 1500 per person
  • Airport shuttle service is offered for an extra charge of KZT 3000 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of KZT 10000 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.</p><p>This property accepts credit cards.</p>

Also known as

Red Village Hotel Astana
Red Village Astana
Red Village Hotel Hotel
Red Village Hotel Astana
Red Village Hotel Hotel Astana

Frequently asked questions

Does Red Village Hotel offer free cancellation for a full refund?
Yes, Red Village Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Red Village Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Red Village Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Red Village Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Red Village Hotel?
Yes, an airport shuttle is available. The charge is KZT 3000 per vehicle roundtrip.
What are the check-in and check-out times at Red Village Hotel?
You can check in from 12:30 PM - 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of KZT 10000 (subject to availability).
What is there to do at Red Village Hotel and nearby?
Red Village Hotel has a fitness centre and spa services, as well as a picnic area.
Are there restaurants at or near Red Village Hotel?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Бар "Томпсон" (8-min walk), Tulip (2 mi) and Пицца Блюз (2.1 mi).

Reviews

4.4

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Fair

poor service, remote location
My card was charged 3 times, seems to be a long procedure to get it back. A mediocre breakfast, close to what you would expect in a motel. The bathroom is new, but a shower what you would see in a high school gym. The worst thing - very far from the downtown
Sam, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

10/10 Exceptional

Das Hotel liegt auswärts, aber sehr gute Verb-dung
Der Aufenthalt in Astana war gedacht zum anschauen der EXPO 2017 und die Stadt Astana.
Verified Expedia guest review

4/10 Fair

холодильник
рядом с отелем нет заведений где можно было покушать, в номерах нет холодильника
Куба, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience in Astana.
We had reserved and prepaid this hotel for 4 nights. Upon our arrival, the receptionist informs us that our rooms have been sold and that we can only stay one night. Instead of a junior suite, we receive a standard room without any outside view. Finally we can stay two night and then we have to move to an appartment in the city. No reception, no nothing. We had to find and pay our own breakfast which was included initially. The manager or owner did not even bother to show up. Avoid this place. Such things happened 20 years ago. This is not a way to do business!
Verified Hotels.com guest review