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1 room, 2 adults

Grand Lagoi Hotel by Nirwana Gardens, Bintan

4-star4 stars
Great for familiesThis property has good facilities for families.
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155, Indonesia

4-star beach hotel with outdoor pool, near Lagoi Bay Lake
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 509 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • The hotel is new but closer to almost no City area. Zero transportation other than hotel…Feb 10, 2018
  • A reasonably priced, safe, clean, and easily accessible (from Singapore) place to spend a…Sep 30, 2017

Grand Lagoi Hotel by Nirwana Gardens, Bintan

from $82
  • Deluxe Double or Twin Room, Garden View, Lakeside
  • Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

What’s around Grand Lagoi Hotel by Nirwana Gardens, Bintan

Top spots nearby

Recommended by this property

  • Lagoi Bay Beach (18-minute walk)
  • Lagoi Bay Lake (18-minute walk)
  • Plaza Lagoi (20-minute walk)
  • Ria Bintan Golf Club (4.1 mi / 6.6 km)
  • Trikora Beach (21.8 mi / 35.1 km)

Getting around

  • Singapore (SIN-Changi) - 28.4 miles/45.8 km
  • Batam Batu Besar (BTH-Hang Nadim) - 17 miles/27.3 km
  • Free area shuttle
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times. For shuttle details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free ferry terminal shuttle *


  • No parking

  • Free nearby parking


  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms 3
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bar7 Rooftop Bar & Grill - Overlooking the ocean, this bistro specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grand Lagoi Hotel by Nirwana Gardens, Bintan’s small print

Also known as

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Grand Lagoi By Nirwana Gardens
  • Grand Lagoi Hotel by Nirwana Gardens Hotel
  • Grand Lagoi Hotel by Nirwana Gardens Bintan
  • Grand Lagoi Hotel by Nirwana Gardens Hotel Bintan
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Hotel Nirwana Gardens Bintan
  • Village Resort Grand
  • Grand Lagoi Hotel Nirwana Gardens
  • Grand Lagoi Nirwana Gardens Bintan
  • Grand Lagoi Nirwana Gardens
  • Grand Lagoi Village
  • Village Resort Grand Lagoi


Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a smoke detector on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for IDR 665500.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 86 reviews

Very Good 8.0
For relaxation
Good service,good ambiance for relaxation.. We will return next year..
willardo, us1 night family trip
Exceptional 10.0
Clean hotel with good service
The staff were very friendly and helpful. Always meeting us with a wide smile.
us2 night romance trip
Fair 4.0
Room service is not clean
I have given the instructions for room service to change the bed linens but it was not done and instead room service only remake using the old linens. Next the two restaurants foods (bar7 and cafe at 2nd floor) for dinner was limited n waiting staff are not attentive. Not many speak English but they were polite. The nearby shopping Mall is very dead.
us2 night trip with friends
Fair 4.0
very dissappointed
new resort very limited facilities. room cleaning service poor. limited options to eat . beach area no facilities. very limited gym equipment. no steam/sauna facilities. although the building only opened 2015 the building fabric is very poor, water leaks , cracks, room shower tiles very dirty..
us3 night trip with friends
Very Good 8.0
Good stay with few glutches
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
sg2 night family trip

Grand Lagoi Hotel by Nirwana Gardens, Bintan

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