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Dolphin Bay Hotel

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Garden
Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cots/infant beds, rollaway beds

Overview of Dolphin Bay Hotel

Dolphin Bay Hotel

2.5-star property
No-frills hotel in Hilo

9.0/10 Superb

430 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Refrigerator
  • Bathtub
The price is €183
Price available on 02/02/2023
Map
333 Iliahi Street, Hilo, HI, 96720

Room options

About this area

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 14 min drive

Restaurants

  • Jackie Rey's Ohana Grill - 6 min walk
  • Bear's Coffee - 7 min walk
  • Makani’s Magic Pineapple Shack - 7 min walk
  • New Chiang Mai Thai Cuisine - 8 min walk
  • Moon and Turtle - 8 min walk

About this property

Dolphin Bay Hotel

Dolphin Bay Hotel is a great choice for a stay in Hilo. You'll have free perks such as WiFi and self-parking. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

State tax ID – TA 095-227-9040-01

Also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hotel
Dolphin Bay Hilo
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Does Dolphin Bay Hotel offer free cancellation for a full refund?
Yes, Dolphin Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dolphin Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dolphin Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dolphin Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Dolphin Bay Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dolphin Bay Hotel and nearby?
Dolphin Bay Hotel has a picnic area and a garden.
Are there restaurants at or near Dolphin Bay Hotel?
Yes. Nearby restaurants include Jackie Rey's Ohana Grill (6-min walk), Bear's Coffee (7-min walk) and Makani’s Magic Pineapple Shack (7-min walk).
Does Dolphin Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker and a toaster.
What's the area around Dolphin Bay Hotel like?
Dolphin Bay Hotel is a short 7-minute walk from Kalakaua Park and 7 minutes' walk from Mokupapapa Discovery Center.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.5/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent value
We stayed here for 11 nights on our visit to the big island. It was awesome, from friendly service, ease of late night check-in, clean comfortable room to a nice kitchenette in the room & decent pricing. Walking distance to downtown and the staff are very helpful for suggesting things to do and see. If we ever come back to the big island we will stay here again.
Gary, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place very friendly and pretty grounds
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

zhengyu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tranquility Base: Hilo
A great throw back to the 50’s. Maintained and kept up beautifully. Great location near delightful “down town” Hilo. Beautiful gardens.
Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
This is a wonderful gem! We had a full kitchen. The staff is wonderful and helpful. Nice coffee, banana bread, and papayas for breakfast. We had a balcony and it felt like being in the rainforest. The grounds are beautiful. It was convenient to downtown. I highly recommend staying here.
Vandana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

james, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

10/10 awesome!
Dolphin Bay Hotel was absolutely perfect for our family of 3! The room was spacious, it was so awesome to have a nicely appointed kitchen, and the coffee, fresh papaya, and homemade banana bread offered every morning really made us feel welcome and cared for. Every employee we met was warm and kind- from housekeeping to front desk- we just really felt at ease here. And they made our bed and switched out our towels every day- a rarity in this covid/post covid world. Cleanliness was top notch. Grounds are also stunning. Beautiful native plants everywhere. On a quiet street, we had no issue with noise at all. Tons of parking right out our door in the lot at the back. We loved being able to walk into the downtown Hilo shopping area- only a 5 min stroll! Anyway, such a great stay. You can really tell they want guests to have a nice time. We loved it.
Alicia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

an older hotel but it comes with many nice surprises. Good coffee, tea, banana bread, and fresh fruit at the lobby in the morning. Kind and helpful staff. Lush garden. The owner even offered us a loaf of banana bread on our departure. A wonderful home for budget travelers. We highly recommend it.
rebecca, 2-night family trip
Verified Expedia guest review