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Pensión Santa Elena

Photo gallery for Pensión Santa Elena

Exterior
Grand Standard  | View from room
View from room
Petite Suite  | Free WiFi, bed sheets
Grand Cabin  | Free WiFi, bed sheets

Overview of Pensión Santa Elena

Pensión Santa Elena

2.5 star property
Mountain Monteverde hostal with restaurant

8.6/10 Fabulous

298 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Restaurant
The price is $17
Price available on 2/7/2023
Map
Santa Elena, Monteverde, Monteverde, 5655

Room options

About this area

What's nearby

  • Monteverde Cloud Forest Biological Reserve - 21 min drive

Getting around

  • La Fortuna (FON-Arenal) - 146 min drive
  • Juan Santamaria Intl. Airport (SJO) - 153 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Salvadita - 3 min walk
  • Don Juan Choco Café - 4 min walk
  • Sabor Tico - 4 min walk
  • The Green Restaurant - 4 min walk
  • Soda La Amistad - 6 min walk

About this property

Pensión Santa Elena

Pensión Santa Elena offers an airport shuttle (available on request) for USD 45 per person one way. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 5:30 AM - 10:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle from 8:00 AM to 12:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

Children & extra beds

  • Airport shuttle service for children costs USD 45 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde

Frequently asked questions

Does Pensión Santa Elena offer free cancellation for a full refund?
Yes, Pensión Santa Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pensión Santa Elena?
As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Pensión Santa Elena on Feb 7, 2023 start from $17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pensión Santa Elena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pensión Santa Elena?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Pensión Santa Elena?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Pensión Santa Elena?
Yes, an airport shuttle is available from 8:00 AM to 12:30 PM on request. The charge is USD 45 per person one way.
What are the check-in and check-out times at Pensión Santa Elena?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Pensión Santa Elena and nearby?
Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Pensión Santa Elena?
Yes, there's an onsite restaurant that offers Mexican cuisine. Nearby restaurants include Don Juan Choco Café (4-min walk), Sabor Tico (4-min walk), and The Green Restaurant (4-min walk).
What's the area around Pensión Santa Elena like?
Pensión Santa Elena is a short 1-minute walk from Jardín de Orquídeas and 3 minutes' walk from Serpentario. Travelers say this hostal is in a good location.

Reviews

8.6

Fabulous

8.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Basic but perfect
Very basic. but super friendly and convenient, the staff are great, the breakfast is really good local food.. you have to try the local ice cream at the front of the hostel it was amazing. great base for town and trips. also the hotel helped us with our arrangements when our plan were changed due to flight issues.. thank you Pesion Santa Elena.
ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very helpful they arranged my ground transportation when I left
THOMAS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Axel, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location. Friendly staff. But not very easy to book activities or to know what is available or discounts in the area due to the booking. The rooms are okay, but underwhelming. Very basic accommodations.
Vanessa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

tara, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

There just seemed to be a really good vibe to the place. The staff were exceptionally friendly and helpful. I extended my stay an additional day. Rooms were comfortable.
Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The amenities are very basic but the staff and breakfast are fantastic!!!!
Meredith, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great value for the price
Very cool Hostel/Hotel! Staff is really friendly & helpful, property is clean and the breakfast is very good, traditional.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a pension
A real nice and cozy pension in the heart of Santa Elena where everything is within walking distance. Breakfast was good and the guys on reception always helpful and can book you whatever tours or transport you need which make life easier. Highly recommended hotel
Shadi, 3-night trip
Verified Hotels.com guest review