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Kigali Marriott Hotel

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Down comforters, pillowtop beds, minibar, in-room safe
Exterior
Down comforters, pillowtop beds, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior entrance

Overview of Kigali Marriott Hotel

Kigali Marriott Hotel

5.0 star property
Luxury hotel in Kigali with 2 restaurants and spa
8.8 out of 10 Fabulous
8.8/10 Fabulous

144 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is $146
Price available on 6/17/2023
Map
KN 3 Avenue Nyarugenge District, Kigali
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • Heart of Kigali
  • Kigali Convention Centre - 10 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Makfast - 9 min walk
  • Dine Divine - 7 min walk
  • DownTown - 5 min walk
  • UMUT Cafe&Restaurant - 14 min walk
  • Hotel Gloria - 10 min walk
Map

About this property

Kigali Marriott Hotel

Kigali Marriott Hotel offers an airport shuttle (available 24 hours) for USD 45 per vehicle one-way. You can visit the spa to be pampered with Swedish massages, body wraps, or Ayurvedic treatments, and Iriba Bar & Terrace, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Fitness classes
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • 14 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Iriba Bar & Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cucina - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Soko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 per person
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way, maximum occupancy 50)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • SGS (3rd party expert - Global)
  • CovidClean (Safehotels - global expert)
  • GBAC STAR Facility Accreditation (global expert)
  • WELL Health-Safety Rating (IWBI)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Kigali Marriott
Kigali Marriott Hotel Hotel
Kigali Marriott Hotel Kigali
Kigali Marriott Hotel Hotel Kigali

Frequently asked questions

Does Kigali Marriott Hotel offer free cancellation for a full refund?
Yes, Kigali Marriott Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kigali Marriott Hotel?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Kigali Marriott Hotel on Jun 17, 2023 start from $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kigali Marriott Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kigali Marriott Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM.
Are pets allowed at Kigali Marriott Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kigali Marriott Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Kigali Marriott Hotel?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
What are the check-in and check-out times at Kigali Marriott Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kigali Marriott Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Kigali Marriott Hotel also has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Kigali Marriott Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Kigali Marriott Hotel like?
Kigali Marriott Hotel is in the heart of Kigali, a short 11-minute walk from Union Trade Center and 16 minutes' walk from Ntarama Church.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Paula, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stig, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property was big and beautiful. We had everything at the Marriott
Florence, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

GREAT hotel, incredibly annoying security.
This hotel is fantastic, one of my favorite Marriott properties in the world. The only complaint I have is the security theatre you have to go to through is ridiculous and badly set up. The x-ray machine for luggage, at a hotel, is not big enough for luggage, so they have to whisk your bags off somewhere else and it’s hard to keep track of, and for someone who doesn’t like their luggage to be out of their sight when traveling it’s really disconcerting. The vestibule with the security stuff is also tiny so the things that do fit through the machine end up coming out right against a glass door so you have to hurry and grab your stuff before it all gets thrown off the machine, and there is also a stupid rug right outside the entrance so any luggage you do have doesn’t roll and everything is just a mess. Absolutely love this hotel but the security measures need revamping because they make it almost unbearable, especially considering that Kigali is a very safe place so all the security isn’t even necessary to begin with.
Russell, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was great, thank you Marriot Kigali
Verified Expedia guest review

10/10 Exceptional

Katherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Franklin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best in Kigali
A very nice business hotel in Kigali. Rooms were comfortable, the facilities were nice (used the gym and the pool) and the Italian restaurant was reasonably-priced. No complaints!
4-night trip
Verified Hotels.com guest review