Kigali Marriott Hotel
- Free WiFi and free parking
The staff at the Marriott is friendly, helpful and professional. When I left my phone the…
The room was in a very poor location. We called ahead international call to ensure that…
Kigali Marriott Hotel
from $131- Room, 1 King Bed, City View
- Executive Room, 1 King Bed
- Junior Suite, 1 King Bed
- Room, 2 Double Beds, City View
- Executive Room, 2 Double Beds
FAQs for Kigali Marriott Hotel
Does Kigali Marriott Hotel offer free cancellation for a full refund? Yes, Kigali Marriott Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Kigali Marriott Hotel? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Kigali Marriott Hotel? Yes, there's free self parking. Is there a pool at Kigali Marriott Hotel? Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 7:00 PM. Are pets allowed at Kigali Marriott Hotel? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Kigali Marriott Hotel? You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available. Are there restaurants at or near Kigali Marriott Hotel? Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include German Butchery (8-min walk), Le Panorama (10-min walk), and Heaven (14-min walk). Is airport shuttle service offered by Kigali Marriott Hotel? Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way. What is there to do at Kigali Marriott Hotel and nearby? Have fun with nearby activities like hiking and horseback riding. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Kigali Marriott Hotel also has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.
Recent reviews
Fabulous 8.8 From 71 reviews
Excelent service. Staff prompt to help. Very friendly. Great location.
The Marriott is ok. The shower was really dirty, and it needed to be bleached/cleaned. The lighting in the bathroom was yellow and dim. The worst part was as we were eating by the bar, huge cockroaches kept running by. Needless to say, it ruined our meal. Bar service was very slow, and the food was marginal. The bright spot was the people. Everyone was so nice and friendly. They arranged an early morning taxi to the airport, and it was perfect.
Very beautiful and well-maintained facility, with great outdoor patios and spaces. Comfortable room, but bathrooms were small (stayed in 2 different rooms), and did not at all match the photos on Hotels.com website. Breakfast buffet is extensive, with fresh fruit, African selections, eggs cooked to order. Dinner buffet is extensive and serves different cuisines on different nights: Indian, African, Asian, et cetera. Chefs bend over backwards to satisfy your every wish. However, wait staff is slow, and is very laissez-faire with requests. For example, coffee was brought when we were nearly finished with breakfast, and made-to-order eggs took forever to get to us, while everything on our plate--bacon, potatoes, et cetera--became cold. Also, after a huge thunderstorm, rooms on our floor leaked lots of water into the hallway, and we had to walk on sloshing carpets for the rest of our stay. But regardless of these small inconveniences, the rest of the staff made the stay pleasant. The concierge helped us with a car rental, we liked the live music (jazz) in the lobby bar, and a lot of locals come to enjoy the facilities, giving the hotel a nice buzz and atmosphere. We would definitely stay here again.
Great service. Wonderful suite. Good food. That’s it
What I liked was the cleanliness, the Italian restaurant plus the restaurant on B2 floor. The beds were comfortable too. What I didn't like is the power fluctuation in room 341 & the fact the kettle in the room is not compatible with the power source. Also the wifi in the room was unstable.
I liked the property and amenities available. The beds were very comfortable.
Fantastic stay
This is a great hotel and the service is top notch. My only criticism is that the food in their restaurant is pretty bad. But as long as you don’t eat there, you’ll have a great experience!
The food was actually some Of the best in Kigali. Loved the breakfast, as well as the food from room service. I stayed for two weeks on business. Bed was very comfortable, air con worked well, and staff was very timely with all my requests from room service to laundry. Definitely would stay there again.
The service is very poor and amateurish. Both in terms of guest services (laundry etc) or food. Not impressed with breakfast buffet.