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1 room, 2 adults

Hyatt Regency Cartagena, Cartagena

4-star4 stars
Carrera 1 No 12-118CartagenaCOColombia

4-star hotel with 2 restaurants, near Puerta del Reloj
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
  • This hotel is wonderful for a relaxing stay in Cartagena. You don't need to leave at all,…Nov 28, 2018
  • Convent location to explore town.Nov 21, 2018
457See all 457 Hotels.com reviews
From 1,055 reviewsTripAdvisor Traveller Rating

Hyatt Regency Cartagena, Cartagena

from $145
  • Regency, Executive Suite
  • Suite, Ocean View (Regency)
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed with Sofa bed, Ocean View
  • Room, 2 Double Beds
  • Club Room, 1 King Bed, Ocean View
  • Club Room, 2 Double Beds, Ocean View
  • Club Room, 1 King Bed, Bay View
  • Club Room, 2 Double Beds, Bay View
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Bay View
  • Room, 2 Double Beds, Bay View

What’s around Hyatt Regency Cartagena, Cartagena

Landmarks

  • In Bocagrande
  • Puerta del Reloj - 19 min walk
  • San Felipe de Barajas Castle - 33 min walk
  • San Pedro Claver Church and Convent - 19 min walk
  • Bocagrande Beach - 1 min walk
  • Hospital Naval de Cartagena - 6 min walk
  • Alcaldia (City Hall) Cartagena - 17 min walk
  • Caribbean Naval Museum - 18 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 14 min drive
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Health club
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Cable/satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Aqoral Spa has 6 treatment rooms. The spa is equipped with a steam room.

The spa is open daily.

Dining

Kokaú - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Amacagua Lounge - Onsite lobby lounge. Open daily.

Kokaú Bar - This wine bar serves light fare only. Open daily.

Amacagua Grill & Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Hyatt Regency Cartagena, Cartagena’s small print

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs COP 90000 per day

Buffet breakfast is offered for an extra charge of COP 79000 for adults and COP 79000 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 457 reviews

Hyatt Regency Cartagena, Cartagena
Exceptional10.0
Fantastic place
Halldor, us3 night trip
Hyatt Regency Cartagena, Cartagena
Exceptional10.0
The staff was very friendly.
Absolutely amazing.
Rosa, us1 night trip
Hyatt Regency Cartagena, Cartagena
Exceptional10.0
New, clean and great
The hotel is brand new and very clean. The adults pool is amazing. Service was overall great but can be a little bit more efficient (it was a little inconsistent depending on how occupied the front desk). Overall, highly recommended.
Mayan, us2 night trip
Hyatt Regency Cartagena, Cartagena
Very Good8.0
Clean and well appointed. Rooms were spacious and the views were nice.
A Traveler, us2 night trip
Hyatt Regency Cartagena, Cartagena
Exceptional10.0
New, best pools and clean
This hotel is new and clean. All the interactions with the staff were excellent. The hotel has the best pools in Cartagena. I had the best pina colada ever! The hotel is above a mall that is very convenient. The Regency Club was wonderful! Alex took great care of us.
Michael, us4 night trip

See all reviews

Hyatt Regency Cartagena, Cartagena

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