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Park Hyatt Hangzhou

Photo gallery for Park Hyatt Hangzhou

Premium bedding, minibar, in-room safe, desk
Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility

Overview of Park Hyatt Hangzhou

Park Hyatt Hangzhou

4.5 star property
Luxury Hangzhou hotel with indoor pool, connected to a shopping center
9.6 out of 10 Exceptional
9.6/10 Exceptional

42 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $254
Price available on 6/5/2023
Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Conference center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Terrace

Room options

About this area

What's nearby

  • In Jianggan
  • West Lake - 5 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive
  • Hangzhou Station - 5 min drive
  • East Railway Station - 6 min drive
  • East Railway Station (East Square) Station - 7 min drive
  • Jiangjin Road Station - 3 min walk
  • Xinye Road Station - 7 min walk
  • Qianjiang Road Station - 12 min walk

Restaurants

  • 怡乡春竹 - 5 min walk
  • Do都城 - 4 min walk
  • 麦当劳 - 8 min walk
  • 快乐厨房 - 7 min walk
  • 金弟茶室 - 5 min walk
Map

About this property

Park Hyatt Hangzhou

Take in the views from the rooftop terrace when you stay at Park Hyatt Hangzhou. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an indoor pool and a terrace. Fellow travelers like that it's just a short walk to public transportation: Jiangjin Road Station is 3 minutes away and Xinye Road Station is 7 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference center (9849 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 for adults and CNY 108 for children

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Park Hyatt Hangzhou offer free cancellation for a full refund?
Yes, Park Hyatt Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Hyatt Hangzhou?
As of May 30, 2023, prices found for a 1-night stay for 2 adults at Park Hyatt Hangzhou on Jun 5, 2023 start from $254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Hangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Hangzhou?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Park Hyatt Hangzhou?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Park Hyatt Hangzhou?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Park Hyatt Hangzhou and nearby?
Park Hyatt Hangzhou has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Park Hyatt Hangzhou?
Yes, there are 3 onsite restaurants.
Does Park Hyatt Hangzhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Hangzhou like?
Park Hyatt Hangzhou is in Jianggan, a short 3-minute walk from Jiangjin Road Station and 4 minutes' walk from MIXC Mall.

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.3/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Shaoqi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Lillian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Chung Lai Eugene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

this hotel has wonderful breakfast, great bed, excellent room very clean and calm
6-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Michael, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Archie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
J, 2-night trip
Verified Expedia guest review