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Gorillas Lake Kivu Hotel, Gisenyi

3-star3 stars
Avenue de la CooperationGisenyiRwanda
3-star hotel with free breakfast and restaurant
  • Free breakfast, free WiFi, and free parking
Good7.0
Location
Great location
Pool
Great pool
Room
Room needs to be improved
Breakfast
Breakfast can be improved
15See all 15 Hotels.com reviews
From 40 reviewsTripAdvisor Traveller Rating

Gorillas Lake Kivu Hotel, Gisenyi

from $68
  • Deluxe Double Room
  • Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside
  • Executive Suite, 1 Bedroom, Lake View, Lakeside

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Gorillas Lake Kivu Hotel, Gisenyi’s small print

Also known as

  • Gorillas Lake Kivu Hotel Gisenyi
  • Gorillas Lake Kivu Hotel
  • Gorillas Lake Kivu Gisenyi
  • Gorillas Lake Kivu

Optional extras

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gorillas Lake Kivu Hotel, Gisenyi

Landmarks

  • Rwanda Tourism University College (12-minute walk)
  • Kigali Independent University (28-minute walk)

Getting around

  • Kigali (KGL-Kigali Intl.) 139-min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.0 From 15 reviews

Gorillas Lake Kivu Hotel, Gisenyi
Exceptional10.0
The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc
Valda M., us3 night business trip
Gorillas Lake Kivu Hotel, Gisenyi
Very Good8.0
Tropical Lake in Rwanda
Got charged twice and it took 3 days to recover "most of the Money. I had to go 3 hours away to their other hotel in Kilgali and revisit there twice to get the refund Unable to simply void the credit card as a no sale. The hotel grounds are lovely and the area is great for walking and boat touring on Lake Kivu
michael, us1 night trip
Gorillas Lake Kivu Hotel, Gisenyi
Very Good8.0
Kilgali Hotelec=
NO elevator. congested area but very nice hotel grounds inside a walled area
michael, us1 night trip
Gorillas Lake Kivu Hotel, Gisenyi
Very Good8.0
Simple
Nice Simple hotel. The wifi worked well and I enjoyed breakfast. The water pressure in the showers is incredible. The views over the pool from the room also nice and pleasant. I'd say the room didn't have any wash cloths, but no major problem. The TV is also outdated. Pretty simple, classic, not extra about the hotel, but staying in Gisenyi is always nice.
Kimberly, us2 night trip
Gorillas Lake Kivu Hotel, Gisenyi
Very Good8.0
Friendly staff. Nice location and pool. Daft design in shower, the shower curtain stops 6 inches from floor therefore room flooded each time shower is used - housekeeping staff must be well fed up of that kila siku.
Donald, au2 night business trip

See all reviews

Gorillas Lake Kivu Hotel, Gisenyi

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