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Gorillas Lake Kivu Hotel
Gisenyi beach hotel with outdoor pool and restaurant
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
7.8.Good.13 verified Hotels.com guest reviews
Place is good but incomplete in what we need. Like one channel no free coffe or…
Nov 27, 2020
Everything is excellent and best value for money. Hotel is clean and safe. Rooms are…
Feb 17, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
Property highlights
Main amenities
- 35 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Fitness center
- 24-hour business center
For families
- Children's pool
- Playground on site
- Private bathroom
- Premium TV channels
- Free toiletries
- Garden
What’s around
- Gisenyi Beach - 7 min walk
- Rwanda Tourism University College - 11 min walk
- Kigali Independent University - 21 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Double Room
- Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside
- Executive Suite, 1 Bedroom, Lake View, Lakeside
Location
- Gisenyi Beach - 7 min walk
- Rwanda Tourism University College - 11 min walk
- Kigali Independent University - 21 min walk
What’s around
Landmarks
- Gisenyi Beach - 7 min walk
- Rwanda Tourism University College - 11 min walk
- Kigali Independent University - 21 min walk
Getting around
- Kigali (KGL-Kigali Intl.) - 152 min drive
- Airport shuttle (surcharge)
At a glance
Hotel size
- This hotel has 35 rooms
Arriving/leaving
- Check-in time starts at 2 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
In the hotel
Food and drink
- Free breakfast
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Poolside bar
- 24-hour room service
- Barbecue grills
Things to do
- Outdoor pool
- Children's pool
- Fitness facilities
- Playground on site
Working away
- 24-hour business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
- French
In the room
Home comforts
- Coffee/tea maker
Sleep well
- Premium bedding
Things to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer (on request)
Be entertained
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Gorillas Lake Kivu Hotel Gisenyi
- Gorillas Lake Kivu Hotel Hotel Gisenyi
- Gorillas Lake Kivu Hotel
- Gorillas Lake Kivu Gisenyi
- Gorillas Lake Kivu
- Gorillas Lake Kivu Hotel Hotel
- Gorillas Lake Kivu Hotel Gisenyi
Optional extras
Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (roundtrip)
Policies
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property accepts credit cards.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Gorillas Lake Kivu Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets aren't allowed.
- You can check in starting at 2 PM. Check-out time is noon.
- Yes, there's an onsite restaurant. Nearby restaurants include Bistro Restaurant & Wine Garage (3-min walk), Calafia (6-min walk), and White Rock Bistro (7-min walk).
- Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle roundtrip.
- Gorillas Lake Kivu Hotel has an outdoor pool and a fitness center, as well as a picnic area and a garden.
7.8.Good.13 verified Hotels.com guest reviews
- 10.0.Exceptional
Decent place right by the lake
Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
usman, 1 night trip, Feb 15, 2020
Verified Hotels.com guest review
- 8.0.Very Good
By the water
Great service and nice location. Lots of mosquitos at night and no nets.
1 night business trip, Aug 18, 2019
Verified Hotels.com guest review
- 8.0.Very Good
Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.
2 night family trip, Jul 11, 2019
Verified Expedia guest review
- 8.0.Very Good
Ancient TVs, the property has to improve
At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
1 night trip, Mar 6, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Mysigt hotell med närhet till centrum
Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort.
2 night trip, Apr 12, 2019
Verified Hotels.com guest review
- 2.0.Poor
Bad hotel.
Bad hotel. No good communication hotel.
Jeongseok, 4 night business trip, Jul 21, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
1 night trip, Oct 25, 2019
Verified Expedia guest review
- 10.0.Exceptional
2 night trip, Jun 15, 2019
Verified Expedia guest review
- 8.0.Very Good
Graham, 1 night trip, Mar 26, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Amelia, 2 night family trip, Feb 22, 2019
Verified Hotels.com guest review