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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
On the beach, white sand, beach cabanas, sun-loungers
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Secrets Akumal Riviera Maya - Adults Only - All Inclusive

VIP Access

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Akumal Beach

9.0/10 Superb

1,022 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 2 min walk
  • Xel-Há Park - 11 min drive
  • Dos Ojos Cenote - 19 min drive
  • Tulum National Park - 15 min drive
  • Tulum Mayan Ruins - 22 min drive
  • Xplor Theme Park - 24 min drive
  • Xcaret Eco Theme Park - 28 min drive
  • Sian Ka'an Biosphere Reserve - 54 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.1 miles/41.9 km
  • Airport shuttle (surcharge)

Restaurants

  • Taverna Akumal - 2 min walk
  • Coco Cafe - 3 min walk
  • Market Cafe - 3 min walk
  • El Patio - 3 min walk
  • Oceana - 5 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be steps from Akumal Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Oceana, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a winery and a nightclub. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Snorkelling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 3 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Secrets Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Individually wrapped food options are available for breakfast and through room service.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Akumal Riviera Maya
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Akumal Riviera Maya
Secrets Akumal Riviera Maya Adults Only
Secrets Akumal Riviera Maya Optional All Inclusive
Secrets Akumal Riviera Maya Adults Only All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal

Frequently asked questions

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Secrets Akumal Riviera Maya - Adults Only - All Inclusive on 29 January 2023 start from €1,058, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars and a nightclub, as well as a winery, a sauna and a steam room.
Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 7 on-site restaurants, featuring seafood, ocean views and poolside dining. Nearby restaurants include Coco Cafe (3-min walk), Market Cafe (3-min walk) and El Patio (3-min walk).
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bath.
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Akumal Riviera Maya - Adults Only - All Inclusive like?
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is located on the waterfront, a short 13-minute walk from Half Moon Bay and 2 minutes' walk from Akumal Beach.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was lovely, apart from Himitsu pan Asian restaurant.
Jenny, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Rick, 4-night trip
Verified Hotels.com guest review

6/10 Good

Meh...
Meh... Disappointed in the room, food, and service. This was a last-minute trip to see friends who were at Secrets for a wedding. Paid "full" price. In NO way is this a $900/night hotel. Service was decent except at the beach, where waiters seem frazzled, forgetful, and very few. NO hot water in the room, no matter how long it ran for! Pirate Show with "surf & turf" was corny and the food was inedible. We would not return.
Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible property!! Will definitely go back! 5 Diamonds!!! Well worth the price. All aspects of this property are amazing!!
stacie, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful.
Cherrian, 3-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Sonia, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Agustin by the pool is AMAZING! All of the employees we absolutely fantastic, but Agustin was a stand-out. Quietly doing his job, and doing it excellently! Well be back to this resort again for sure. The grounds, entertainment, staff, food, all amazing! If you go, you wont have to look for him, just go to the pool and introduce yourself to Mr. Agustin....again, what a fantastic employee.
Siobhan Kay, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The walking paths with all the foliage was beautiful.
DANIEL, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

We had an excellent time and upgraded our suite to preferred which was such a treat. The property is well manicured, tranquil, and gorgeous in general. The beach is in a great spot with snorkeling steps away. The spa facility is one of the nicest I’ve experienced and the masseurs were top notch. The staff couldn’t have been friendlier and made us (LGBT) feel right at home. At this resort you can choose to party with activities or keep it chill and quiet- there are options for everyone. It was a very special vacation overall.
Brett, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

victoria, 4-night trip
Verified Expedia guest review