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1 room, 2 adults

Hotel HD Natales, Puerto Natales

3-star3 stars
Kilometro 4.5, Ruta 9N, Puerto Bories, Puerto Natales, Magallanes, 6160000, Chile, 800-491-6126

3-star hotel in Puerto Natales with restaurant, bar/lounge
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
  • The staff is very kind Dinner was ok It is far from downtownFeb 26, 2019
  • The kindnes of all fue staff! Although the location is not the best, it is easy to take a…Feb 24, 2019
21See all 21 reviews
From 121 reviews

TripAdvisor Traveller Rating

Hotel HD Natales, Puerto Natales

More Info: 866-539-8117

  • Twin Room
  • Doble V. Campo
  • Doble vista mar
  • Matrimonial

What’s around Hotel HD Natales, Puerto Natales


  • Costanera - 2.7 mi / 4.3 km
  • Mirador Cerro Dorotea - 2.9 mi / 4.6 km
  • Puerto Natales Casino - 3.2 mi / 5.1 km
  • Plaza de Armas - 3.4 mi / 5.5 km
  • Museo Histórico - 3.5 mi / 5.6 km
  • Mylodon Cave Natural Monument - 13.5 mi / 21.7 km
  • Cerro Dorotea - 15.7 mi / 25.2 km
  • Cerro Tenerife - 31.6 mi / 50.9 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free extended parking


  • Area shuttle within 4.5 km *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Playground on site
  • Ecotours nearby
Working away
  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • In-room accessibility

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel HD Natales, Puerto Natales’s small print

Also known as

  • Hotel Cisne Cuello Negro Puerto Natales
  • Hotel Cisne Cuello Negro
  • Cisne Cuello Negro Puerto Natales
  • Cisne Cuello Negro
  • Hotel HD Natales Puerto Natales
  • HD Natales Puerto Natales
  • HD Natales
  • Hotel Cisne de Cuello Negro


Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 21 reviews

Good 6.0
Nice food and service. Old musty rooms
us2 night family trip
Very Good 8.0
We were given an upgraded corner room at check in. We had to leave after a few hours due to Aerolenias Argentinas strike so we did not stay over night. The hotel seemed peacefull and clean and the lady assisting us was fantastic.
bruce, us1 night romance trip
Exceptional 10.0
Super Friendly!
Very peaceful. Amazingly helpful staff.
Alla, us2 night romance trip
Very Good 8.0
Warm and Cozy
Property was a little difficult to find. Rooms/bathrooms were small and dated. Nice breakfast. Very friendly staff. Jorge was very friendly, welcoming and helpful in planning our trip into Torres del Paine.
us2 night family trip
Very Good 8.0
clean hotel with great customer service
We were impressed with personal involvement of owners in providing us service for tour arrangements,special dietary requirements.
PRAFUL, us2 night romance trip

Hotel HD Natales, Puerto Natales

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