Choose dates to view prices

Novotel Basel City

Photo gallery for Novotel Basel City

Exterior
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace

Overview of Novotel Basel City

UNESCO Sustainable Travel Pledge

Novotel Basel City

4.0 star property
4-star hotel in Sankt Alban with restaurant and bar/lounge

8.8/10 Fabulous

490 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Grosspeterstrasse 12, Basel, BS, 4052
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 5 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
For families
  • Playground on site
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Sankt Alban

Getting around

  • Mulhouse (MLH-EuroAirport) - 20 min drive
  • Basel (BSL-EuroAirport) - 23 min drive
  • Basel SBB Station - 11 min walk
  • Basel (ZDH-Basel SBB Train Station) - 12 min walk
  • Basel Station - 13 min walk
  • Bhfeingang Gundeldingen Tram Stop - 14 min walk
  • Marktplatz Tram Stop - 24 min walk
  • University Tram Stop - 27 min walk

Restaurants

  • La Manufacture Gundeli - 6 min walk
  • Alte Post - 9 min walk
  • Steinbock - 9 min walk
  • 5 Signori - 10 min walk
  • Werk 8 - 10 min walk

About this property

Novotel Basel City

Located near a train station, Novotel Basel City is a great choice for a stay in Basel. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a snack bar/deli, a terrace and a garden. Fellow travellers like the helpful staff and breakfast. Public transportation is close by: Bhfeingang Gundeldingen Tram Stop is only 14 minutes on foot.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 26 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground
  • Toys

Working away

  • 5 meeting rooms
  • Computer station
  • Conference space (2067 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Double sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 31 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Parking

  • Self-parking costs CHF 26 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Basel City Hotel
Novotel Basel City
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Does Novotel Basel City offer free cancellation for a full refund?
Yes, Novotel Basel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Basel City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Basel City?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Novotel Basel City?
Yes. Self-parking costs CHF 26 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel Basel City?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Novotel Basel City?
No, this hotel doesn't have a casino, but Casino Romanix (13-min drive) and Casino Barriere De Blotzheim (20-min drive) are both nearby.
What is there to do at Novotel Basel City and nearby?
Novotel Basel City has a fitness centre and a garden.
Are there restaurants at or near Novotel Basel City?
Yes, there's an on-site restaurant. Nearby restaurants include La Manufacture Gundeli (6-min walk), Alte Post (9-min walk) and Steinbock (9-min walk).
What's the area around Novotel Basel City like?
Novotel Basel City is in Sankt Alban, a short 18-minute walk from Basler Muenster and 18 minutes' walk from Munsterplatz. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Maitha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our third stay at this hotel and standards remain high. Wonderful staff, excellent food, convenient location and great comfort
Sion, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Bruno, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely, new clean hotel. Great location
Thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was very clean and quiet. We shared a room for 3 people and I did not like the shower wall showing shadows of people in the shower.
Marilyn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kenny, 1-night trip
Verified Expedia guest review

2/10 Poor

Marie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was just fine.
Amit, 1-night family trip
Verified Expedia guest review