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All properties in Cancun, Quintana Roo, Mexico

Royal Service at Paradisus Cancun All Inclusive - Adults Only, Cancun

4.5-star4.5 stars
Bulevard Kukulkan Km 16.5, Cancun, QROO, 77500, Mexico

Upscale beachfront property with golf course, near Aquaworld
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
From 630 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Great room
Bar could improve

Royal Service at Paradisus Cancun All Inclusive - Adults Only, Cancun

from $310
  • Royal Service Paradisus Junior Suite Lagoon View
  • Royal Service Luxury Junior Suite Lagoon View
  • Royal Service Luxury Junior Suite Ocean View
  • Royal Service Paradisus Junior Suite Ocean View
  • Royal Service One Bedroom Suite Lagoon View
  • Royal Service One Bedroom Suite Ocean View
  • Royal Suite (Royal Service Suite)

What’s around Royal Service at Paradisus Cancun All Inclusive - Adults Only, Cancun


  • In Zona Hotelera
  • Aquaworld - 11 min walk
  • Delfines Beach - 31 min walk
  • Cancun Interactive Aquarium - 38 min walk
  • El Rey Ruins - 38 min walk
  • La Isla Shopping Mall - 41 min walk
  • Maya Cancun Museum - 15 min walk
  • Ballenas Beach - 2 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Area shuttle (surcharge)

At a glance

Key facts


  • 138 rooms
  • Arranged over 7 floors


  • 24-hour check-in
  • Check-out time is 12:30 PM
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 9 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Free pool cabanas
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court 1
  • Full-service spa
  • Spa treatment room(s)
  • Scuba diving nearby
  • Beach towels
  • Swim-up bar 1
  • Health club
  • Tennis on site
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms 21
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included
  • Surcharge for bottled wine
  • Airport transfers
  • Gratuities


Yhi has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Naos - Onsite restaurant.

La Palapa - This restaurant specializes in international cuisine. Reservations are required. Open daily.

Mole - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Vento - Onsite restaurant. Reservations are required. Open daily.

Bana - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.

Royal Service at Paradisus Cancun All Inclusive - Adults Only, Cancun’s small print

Also known as

  • Royal Service Paradisus Cancun All Inclusive
  • Royal Service Paradisus All Inclusive
  • Royal Service Paradisus Cancun
  • Royal Service Paradisus Meliá Cancun All Inclusive
  • Royal Service Paradisus
  • Royal Service Paradisus Meliá All Inclusive
  • Royal Service Paradisus Meliá Cancun


Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 2 per night
  • Resort fee: USD 2 per accommodation, per night

Optional extras

Rollaway beds are available for USD 19 per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 144 reviews

Very Good 8.0
Very nice
Stayed in a Royal Service Jr Suite. Room was exactly as shown/described. The property is probably 40+ years old but has undergone plenty of renovations to stay very nice. All staff was courteous, kind and hard working. Beach is beatiful. I recommend only booking as Royal Sercice. This means you can use Adults only pool, Bali beds at no charge and have a less crowded beach palapa area. Also you have a butler which can be very nice. We had Norma and she was very kind and helpful. My only reason I wouldn’t give higher marks is the food: it’s mediocre at best. My advice is if you can book a great deal here then take it and eat breakfast (ok), lunch (so-so) and free drinks all day. Then for dinner go to one of many restaurants across the road for a delicious dinner.
Timothy, us3 night romance trip
Exceptional 10.0
Another good stay at paradisus.
2nd time studying there, and was just as good as the first time. The rooms are newly remodeled, check in was a breeze for royal service. Staff were very friendly. Very quiet since it was adults only. Pros: the service was good, nice rooms and views of the ocean. Cons: the food was mediocre, some places were decent but just didn’t care of a lot of the food. Only other issue was on the beach when a few families with children came to the royal service service adults only side. The waiters and waitresses were still serving the families with kids which was disappointing however, after a bit the families were asked to leave. Perhaps hotel can have closer watch on the adults only beach area or signs saying no kids allowed.
us4 night trip with friends
Very Good 8.0
Good overall
Had to make reservations for most of the restaurants. But overall food were alright. Our butler was super friendly.
us2 night romance trip
Exceptional 10.0
Friends/birthday vacation
It was amazing, very clean, staff was helpful and very attentive to your needs.. All restaurants we great. Will be back soon
Nancy, us6 night trip with friends
Poor 2.0
Unhappy experience
This place was okay. Interior decoration was nice. However, as a 5 stars hotel... it definitely did not meet that standard. Food sucks. We thought we would be able to find at least 1 out of 9 restaurants there we would like. We were wrong. The food was horrible and low quality. Drinks were watering down. We had a butler named Hector. He was awful too. He told us he made a reservation for us at the restaurant and the restaurant told us there was none when we showed up. Terrible. Save your money and spend somewhere better!
us4 night romance trip

Royal Service at Paradisus Cancun All Inclusive - Adults Only, Cancun

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