Guests
All properties in Plettenberg Bay, Western Cape, South Africa

Castleton

Family-friendly hotel in Plettenberg Bay with outdoor pool and restaurant

  • Free parking
From
$152

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 49
1 / 49Outdoor Pool
Piesang Valley Road, Plettenberg Bay, 6600, Western Cape, South Africa

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

This property is undergoing renovations from April 30 2021 to December 3 2021 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
  • Free parking
  • Pool
  • Non-smoking

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Garden
  • Arcade/game room

For families

  • Children's pool
  • Playground on site
  • Stovetop
  • Refrigerator
  • Television
  • Garden

What’s around

  • Radical Raptors - 22 min walk
  • St Peters Anglican Church - 25 min walk
  • Old Timber Shed - 31 min walk
  • Plettenberg Bay Beach - 33 min walk
  • Garden Route National Park - 5.2 mi / 8.4 km
  • Cape Floral Region Protected Areas - 5.7 mi / 9.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Apartment with Patio
  • Three Bedroom Luxury Apartment with Patio
  • Three Bedroom Apartment with Patio
  • One Bedroom Apartment with Patio

What’s around

Landmarks

  • Radical Raptors - 22 min walk
  • St Peters Anglican Church - 25 min walk
  • Old Timber Shed - 31 min walk
  • Plettenberg Bay Beach - 33 min walk
  • Garden Route National Park - 5.2 mi / 8.4 km
  • Cape Floral Region Protected Areas - 5.7 mi / 9.1 km
  • Robberg Nature Reserve - 6 mi / 9.6 km
  • Garden Route Wolf Sanctuary - 6.7 mi / 10.8 km
  • Harkerville Saturday Village Market - 7.6 mi / 12.3 km
  • Arch Rock Beach - 8.7 mi / 14 km
  • Jukani Wildlife Park - 8.8 mi / 14.2 km

Getting around

  • Plettenberg Bay (PBZ) - 13 min drive
map
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Piesang Valley Road, Plettenberg Bay, 6600, Western Cape, South Africa

At a glance

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 3 PM-8:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Tennis on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Arcade/game room
  • Billiards or pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Languages Spoken

  • English

In the room

Home comforts

  • Ceiling fan

Sleep well

  • Soundproofed rooms

Freshen up

  • Bathtub or shower

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Food and drink

  • Refrigerator
  • Stovetop

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

  • Deposit: ZAR 500.00 per stay
  • Breakage deposit: ZAR 3000.00 per stay (for stays between 30 November - 07 December)
  • Spring Break deposit: ZAR 500.00 per stay (for stays between 23 November - 14 December)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Units booked may not be sublet or split between separate guests during the duration of the booking. Fees are incurred if the number of guests checking in varies from the number established at booking.

Also known as

  • Castleton Apartment Plettenberg Bay
  • Castleton Hotel Plettenberg Bay
  • Castleton Plettenberg Bay
  • Castleton Hotel
  • Castleton Plettenberg Bay

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Castleton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 8:30 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Down to Earth (3.9 mi), Ouland Royale (5.1 mi), and Thyme & Again (5.4 mi).
  • Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area. Castleton also has a garden.