Hotel Ema

Photo gallery for Hotel Ema

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Minibar, in-room safe, cribs/infant beds, free rollaway beds
Minibar, in-room safe, cribs/infant beds, free rollaway beds
TV
Minibar, in-room safe, cribs/infant beds, free rollaway beds

Overview of Hotel Ema

Hotel Ema

4.0 star property
4-star hotel in Kragujevac with spa and bar/lounge

8.0/10 Very Good

4 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
The price is $53
Price available on 8/19/2022
Map
Janka Veselinovica 91, Kragujevac, 34000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Sauna
  • Steam room
  • Bar/lounge
  • Room service
  • Childcare
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Cribs/infant beds (surcharge)
  • Supervised childcare
  • Cookware, dishware, and utensils
  • Private bathroom
  • Living room
  • Cable/satellite TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Kraljevo (KVO-Morava) - 50 min drive
  • Nikola Tesla Airport (BEG) - 100 min drive
  • Kragujevac Station - 22 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Ema

4-star hotel
You can look forward to a free breakfast buffet, a roundtrip airport shuttle, and a terrace at Hotel Ema. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Multilingual staff, luggage storage, and express check-in
  • Tour/ticket assistance, meeting rooms, and a front desk safe
Room features
All guestrooms at Hotel Ema boast perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Cribs/infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Stovetops, cookware/dishes/utensils, and electric kettles

Languages

English, German, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Supervised childcare

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • German
  • Serbian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Turndown service
  • Free rollaway/extra bed
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property accepts credit cards and cash.

Also known as

Hotel Ema Kragujevac
Ema Kragujevac
Hotel Ema Hotel
Hotel Ema Kragujevac
Hotel Ema Hotel Kragujevac

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Excellent stay , hard to park if you have SUV it possible. Very comfortable and clean room and the best breakfast that we had traveling for a month over the Europe .
1-night family trip
Verified Expedia guest review

6/10 Good

A great disappointment!
At first the hotel seemed fine and reasonable. But then the problems (issues) appeared. The first day we discovered that the TV is not working. When I reported it someone from the Reception came to sort it out, but did not succeed, but they promised to give us a different room next day. However, that room did not have a fridge. What is more, they claimed that the Hotel was not obliged to provide one!! Even 3 star hotels usually have a bar fridge, let alone the one that claims to be a 4-star hotel! It was hot and the middle of summer, so we missed having a fridge in the room, where we could keep cold drinks - or even just water. The Hotel staff explained that we could always go to their bar downstairs, and order drinks!! My wife and I are elderly, and have some medications to take regularly. However, there were not even glasses in the room for that purpose. Furthermore, when we complained that we had just one hand towel for two of us, we were told that these were the Hotel rules! We are not sure whether to blame the staff or the hotel "rules" for such inappropriate situation. Finally, around midnight of the second day, we were woken up by some terrible noise of the furniture being moved in the next room. After it lasted for about 30 minutes, I contacted the Reception. Only to be told not to worry as it was just the cleaning staff doing their rounds! But, I protested, was it the time to do it noisily around midnight? The answer came: Well it is better now than around 2am...
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Andreas, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Prettig hotel,goede voorzieningen,aardig en vriendelijk personeel
2-night romance trip
Verified Expedia guest review