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Fairmont Mayakoba Riviera Maya - All Inclusive

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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
5 outdoor pools, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas

Overview of Fairmont Mayakoba Riviera Maya - All Inclusive

UNESCO Sustainable Travel Pledge

Fairmont Mayakoba Riviera Maya - All Inclusive

5.0 star property
Playa del Carmen beachfront property with golf course and spa

9.4/10 Exceptional

526 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $985
Price available on 2/7/2023
Map
Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Quinta Avenida - 13 min drive
  • Maroma Beach - 12 min drive
  • Mamitas Beach - 18 min drive
  • Playa del Carmen Main Beach - 18 min drive
  • Playa del Carmen Maritime Terminal - 22 min drive
  • Playacar Golf Club - 27 min drive
  • Xplor Theme Park - 24 min drive
  • Xcaret Eco Theme Park - 26 min drive
  • Ferry to Cozumel - 32 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive
  • Cozumel Intl. Airport (CZM) - 14.2 miles/22.8 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Casa del Lago - 20 min walk
  • Fonda Argentina - 4 min drive
  • La Brasserie - 5 min drive
  • Koh Thai - 5 min drive
  • Arezzo - 6 min drive

About this property

Fairmont Mayakoba Riviera Maya - All Inclusive

At Fairmont Mayakoba Riviera Maya - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 15-minute drive of Maroma Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and detox wraps. La Laguna, one of 4 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, a golf course, and a poolside bar. Fellow travelers like the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 401 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games

What to do

  • Golf privileges
  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Racquetball/squash
  • Archery
  • Ecotours
  • Hiking/biking trails
  • Cave exploring
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Winery release events
  • Access to nearby outdoor pool
  • Discount at nearby fitness center
  • Parasailing nearby

Working away

  • Business center
  • 12 meeting rooms
  • Computer station
  • Conference center (27710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • 5 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Accessible airport shuttle
  • Wheelchairs available on site

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Spa

Willow Stream Spa has 20 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

La Laguna - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tauro Steakhouse - Overlooking the garden, this steakhouse specializes in fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Cantina - This beach restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ki Beach Bar & Korean BBQ - Overlooking the ocean, this sushi bar serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge - This gastropub specializes in sushi and overlooks the garden. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 30.00 per person, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Sporting facilities or equipment
    • In-room bottled water
    • Valet parking
    • Housekeeping
    • Additional inclusions
The daily resort fee is charged to guests age 18 and older.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 256.00 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 55.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Riviera Maya
Fairmont Mayakoba All Inclusive
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen

Frequently asked questions

Does Fairmont Mayakoba Riviera Maya - All Inclusive offer free cancellation for a full refund?
Yes, Fairmont Mayakoba Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fairmont Mayakoba Riviera Maya - All Inclusive?
As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba Riviera Maya - All Inclusive on Feb 7, 2023 start from $985, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fairmont Mayakoba Riviera Maya - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 256.00 per vehicle roundtrip.
What are the check-in and check-out times at Fairmont Mayakoba Riviera Maya - All Inclusive?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fairmont Mayakoba Riviera Maya - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing, and practice your swing at the golf course. Additional recreation onsite includes aerobics, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba Riviera Maya - All Inclusive also has 2 beach bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Fairmont Mayakoba Riviera Maya - All Inclusive?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Mexican cuisine, and garden views. Nearby restaurants include La Brasserie (2.4 mi), Koh Thai (2.4 mi), and Coco's Cabanas (2.8 mi).
Does Fairmont Mayakoba Riviera Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Fairmont Mayakoba Riviera Maya - All Inclusive like?
Fairmont Mayakoba Riviera Maya - All Inclusive is located a short 1-minute walk from El Camaleon Mayakoba Golf Course.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

This resort is not only a five-star, it is a FIVE DIAMOND which means you're at one of the finest resorts in the country. The staff is beyond friendly and helpful. The dining is exquisite with so many options your head will spin. The servers are educated in wine recommendations. Everyone from the housekeeping staff to the servers at the beach treat you like you are a super star. This is our second trip to the Mayacoba and we'll be back again. Ran into so many "repeat visitors" who say the same thing--this place is paradise with employees who go the extra mile to make sure this will be the ultimate vacation for every guest. I cannot say enough--the rooms are spacious and top notch in every aspect including TV, remote, incredible ensuite facilities. Do yourself a favor and book yourself the ultimate get-away. Don't cut corners because it's not worth it in the end. Forever memories are made here. Just got back and promised the staff I'd sing their praises. A true experience in every aspect.
Mark, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service from all staff at Fairmont Mayakoba. All are extremely helpful, going the extra mile to make sure we have all that we need. The kids club is great fun, Carolina and the ladies did an amazing job in providing such a fun program for kids, they leave with a big smile on their face everyday. Thanks to Roberto as well for driving us to the beach with a big smile everyday. It’s a beautiful property, spacious and we had such a great time at the pool and beach.
Wai Yee, 6-night family trip
Verified Expedia guest review

4/10 Fair

Demasiado vieja la propiedad , deberían renovar , muchos mosquitos y la comida fatal. Demasiado caro para lo q ofertan
Joan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

everything
Aida, 6-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Omar German, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

We like the resort and service. only 4 restaurants, not much dining options & have to repeat if staying more than 4 nights. Also, Maritur which is tour partner of the resort misbooked our tour on wrong date and we ended up waiting around which wasted our day and messed up our schedule
Jimmy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelent
pablo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The place is beautiful, the drinks were excellent and the staff were all lovely. Particularly Gabriel at the pool and Ulises who captained our boat for the tour of the waterways around mayakoba. I don't have a bad word to say about the place, we were very sad to leave.
alastair james, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, food is great. everyone is so friendly there and great service. Even though they only open half of room, rest of rooms are renovated Now.
Ya Ju, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Devinder Kumar, 5-night trip
Verified Expedia guest review