2417 at Lihue Oceanfront Resort

Our honeymoon slept on two double beds.

When I booked the room st the Ocean Front Kauai resort, I was not told I was reserving a privately owned room. We had access to most of the hotel adminities like the pools, workout room, restaurants & etc. The shuttle used for to customers to and from the hotel and airport was not ours to use nor was daily maid service. Since the room was private we needed to call the owner for clean towels. We were offered to wash the towels at the on site laundry. The staff were great except our final night at dinner, the server didn’t listen when we ordered ours meals and charged for two doubles drinks we did not have. On our last night we were told the Kauai Beach Resort had a new owner, a big big hotel company. I look forward to see the changes made to polish up the resort.

Angela, 7 night trip, Jun 21, 2018

Verified Expedia guest review

No Idea

I ended up leaving the island early and wasn't able to check-in to this hotel. Unfortunately, I wasn't able to cancel either due to some kind of policy, so that totally sucked. I'm sure it's a lovely place though, the voice on the automated messaging system is nice too.

Jayson, Other trip, Apr 8, 2015

Verified Expedia guest review

not worth the money, stay elsewhere

I was so excited to stay at this hotel, I heard the pool was fantastic. However, from the moment of booking I was off to a bad start. This hotel charges OUTRAGEOUS fees, the fees were more than double the room-rate. I definitely did not mean to hit confirm, that was an accident after I saw the fees, but I hit confirm and it was downhill from there. Check-in- The hotel was pretty and looked very clean upon walk-in, but the loveliness was cancelled out by the down-right rude front desk/ check in attendant. She was not a nice person, very short with me, a little sarcastic even. I did not feel welcome and I found out there that the room I had booked was a "private owner" room, not the actual hotel room. The check in lady then treated me like a second or third class citizen and showed no genuine aloha. Pool was great, but super slow service and not enough umbrellas or shady areas or side tables next to beach chairs. The room: The room was okay, it was cute, small. It was relatively clean, but the toilet wasn't even flushed, I guess the cleaners forgot that part. Eww. As for comfort, the beds were TERRIBLE. I booked thinking I was getting a select comfort bed, but got a squeaky, hard, uncomfortable bed, which is important to me as I have a bad back. I will NEVER stay here again, just not worth the money paid at all. I could have stayed at a much much nicer resort for the total price paid and get better service, I really regret staying here. Lesson learned.

Heather, Other trip, Mar 26, 2017

Verified Hotels.com guest review

not worth the money

secret charges! there are charges of significant amounts that you are not advised about until you are there! for instance, you must have a car to get around. there is no public transportation and the taxi is expensive! but, you are then charged a significant amount per night to park the car, whether it is self park or valet. do the self park. valet parking is close to entrance but you can't park there, and then you are expected to tip every time you hand the keys to the attendant. you have to park on the grounds, there is no "street" parking. just not at all impressed with our stay. this facility is part of the main hotel, which is Kauai Beach Resort. if you stay here, book through Kauai Beach Resort, NOT GAIA GIVES RESORTS! get a regular hotel room. I made this mistake. these are hotel rooms which are privately owned and rented. therefore, the condition of the room is up to the particular owner. trust me, book through Kauai Beach Resort, NOT GAIA GIVES RESORT AT KAUAI BEACH RESORT! THERE IS A DIFFERENCE!!!

terri, Other trip, Aug 12, 2016

Verified Expedia guest review

Very good. Both pool and beach is excellent Very good view of ocean and . .

song , Other trip, Aug 15, 2016

Verified Expedia guest review

Resort room close to beach and airport

This is actually a privately-owned unit in Kauai Beach Resort, which was not advertised when I booked it. It was a little confusing when I tried to give directions for transportation because no one had heard of Gaia. Anyway it was more or less the same as staying in the resort directly except breakfast was not included.

J, Other trip, Sep 6, 2015

Verified Expedia guest review

SCAM ALERT

On 4/26/17 I booked a room The Kauai Beach Hotel thru Gaia Gives. The rate shown in the chart on the website was $132, which sounded good to me. I went ahead to check out. As I was in a hurry, I missed the pricing detail in the small box off to the left. Later, after I had entered my credit card number and hit "confirm", I realized that in addition to the $131.56 room rate, I had been charged $ 227.47 in "fees and taxes". I Immediately tried to contact Gaia Gives, but got only a busy signal. I diligently searched for other contact info and none was to be found, so I contacted Expedia.Their Customer Service person tried to contact Gaia Gives and also was unsuccessful. I was told that they would continue their efforts and I would be advised of the result within 24 hours. On 4/27/17 I received an email from Customer Service telling me that they were still trying to make contact. On 5/4/17 I was informed that Gaia Gives had declined to cancel this reservation. I have filed a dispute with my credit card company and am awaiting the result. I am partially to blame for booking this without looking more carefully at the billing detail, but I feel Expedia should not take part in what is clearly deceptive advertising. After filing the dispute, I booked a room at the same resort from Aqua Resorts for $169.15 plus $ 48.87 taxes and fees. The Aqua staff were wonderful , the room very nice and updated and they upgraded me to a pool and ocean view room. DON'T BOOK thru GAIA GIVES.

Randy , Other trip, May 11, 2017

Verified Expedia guest review

Not worth the price

Arrived about 6 pm. Room was supposed to be "luxury room", but was rather ordinary. Wanted to have our 3 boys visiting to be able to swim, but they would only allow 2 extra swim/towel tickets. Went down to swim anyway, and the water slide had already closed at 5 pm. Four pools were non-heated, so we just sat in hot tubs for a few minutes. Disappointing. Not word the half-price cost if you dont get there immediately at earliest check-in time.

Other trip, May 15, 2016

Verified CheapTickets guest review

kauai

wonderful hotel with great restaurants close to airport to make departure stress free as we did not have to drive far

michel, Family trip, May 22, 2016

Verified Hotels.com guest review

This place was awesome, great value!

TAMMY, Business trip, Jan 21, 2016

Verified Hotels.com guest review