Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

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On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

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Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

5.0 star property
Puerto Morelos beachfront resort with spa and beach bar

9.6/10 Exceptional

846 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $354
Price available on 9/30/2022
Map
Blvd. El Cid, Unidad 28 Lote 1-01, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • 2 outdoor tennis courts
  • 24-hour health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Maroma Beach - 35 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive
  • Cozumel Intl. Airport (CZM) - 22 miles/35.4 km
  • Free airport shuttle

About this property

Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive

5-star luxury resort by the sea
Take advantage of a free roundtrip airport shuttle, a swim-up bar, and a beach bar at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and ocean views. Yoga classes and aerobics classes are offered at the 24-hour health club; Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive also has a poolside bar, a grocery/convenience store, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • 2 outdoor tennis courts, a computer station, and massage treatment rooms
  • Express check-out, concierge services, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 47-inch LED TVs with premium channels and DVD players
  • Wardrobes/closets, microwaves, and toasters

All inclusive

All-inclusive room rates at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 144 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (1507 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Microwave
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar serves lunch only. Open daily.
Pool Bar - This bar is located on the beach. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.4 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 70 fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Grand Residences All Inclusive Puerto Morelos
Grand Residences All Inclusive
Grand Residences Puerto Morelos
Grand Residences All Inclusive All-inclusive property
Resinces Inclusive inclusive
Grand Residences All Inclusive
Grand Residences Riviera Cancun a Registry Collection Hotel

Frequently asked questions

Does Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive offer free cancellation for a full refund?
Yes, Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive on Sep 30, 2022 start from $354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive also has 2 bars and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Las Koras (2.2 mi), El Sazon Jarocho (2.3 mi), and Fonda Americana Grill (2.3 mi).
What's the area around Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive like?
Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive is located on the waterfront. Popular attractions include Maroma Beach, which is 35 minutes away by car.

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Great family resort
An incredible resort. The service was excellent and the food was incredible. They have a ton of activities for the kids and the Resort does not feel crowded at all. This was probably the best hotel we’ve ever stayed at. The rooms are huge and well appointed. I am trying to think of some thing even in the realm of constructive criticism and cannot find it. I guess the best way to put it is that we will definitely be going back there.
Feroz, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Garrett, 3-night trip
Verified Hotels.com guest review

4/10 Fair

thakur persaud, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is a clean and beautiful property with every thing you need. Love it!
Brian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3rd time to this resort. Great place for family and relaxation.
William Chad, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The place was quiet and clean. Just what we were looking for. The service for the most part was great. We were not impressed with the food. Lots of reviews stating that the food was amazing but we were underwhelmed.
Jason, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, rooms and friendly and attentive staff. We felt taken care of from the moment we landed at the airport. Daycare and babysitting on site a big plus. We will be back.
Avyaun, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything about this trip was wonderful! The room was wonderful, the food was delicious, and the staff treated us like royalty! Everyone knew our name when walked in everywhere we went. It was perfect! All of the Royal Resorts are top of the line!
Richard, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We liked everything!
khary, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at GR. It’s the perfect family-friendly all inclusive. The rooms have a great setup, the pool is perfection, the staff is attentive and kind, the beach is lovely, and the food is surprisingly good. (And they always asked if anyone had an allergy, which I thought was very nice) We tend to try and go to different places on our vacations but we all agreed this is somewhere we would come back again.
Mary Kate, 5-night family trip
Verified Expedia guest review