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1 room, 2 adults

Embassy Suites by Hilton Charlotte Ayrsley, Charlotte

3.5-star3.5 stars
1917 Ayrsley Town Boulevard, Charlotte, NC, 28273, United States of America

3.5-star hotel in Charlotte with indoor pool, restaurant
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 895 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Value
Best value for money
WiFi
Good internet service
Room
Great room
Breakfast
Tasty breakfast

Embassy Suites by Hilton Charlotte Ayrsley, Charlotte

from $105
  • King, Suite, 1 King Bed, Non Smoking
  • King, Premium Suite, 1 King Bed, Non Smoking
  • King, Suite, 1 King Bed, Non Smoking
  • King, Premium Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Premium Suite, 2 Queen Beds, Non Smoking
  • King, Suite, 1 King Bed, Accessible, Non Smoking
  • King, Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 2 Queen Beds, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Premium Suite, Accessible, Non Smoking
  • Executive Suite, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Premium Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking
  • Executive Suite, 1 King Bed, Accessible, Jetted Tub
  • Suite, 1 King Bed

What’s around Embassy Suites by Hilton Charlotte Ayrsley, Charlotte

Landmarks

  • United States Citizenship and Immigration Services office - 2.8 mi / 4.5 km
  • Carowinds Theme Park - 6 mi / 9.7 km
  • Billy Graham Library - 6.1 mi / 9.8 km
  • SouthPark Mall - 9.3 mi / 14.9 km
  • York Road Community Park - 3.7 mi / 6 km
  • Renaissance Park - 4.5 mi / 7.2 km
  • Charlotte Premium Outlets - 4.7 mi / 7.6 km
  • Lake Wylie - 5.4 mi / 8.7 km

Getting around

  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 14 min drive
  • Concord, NC (USA-Concord Regional) - 32 min drive
  • Charlotte Station - 16 min drive
  • Gastonia Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Year Built - 2015
  • Elevator
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed
Things to enjoy
  • Separate living room 1
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 42-inch flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Embassy Suites by Hilton Charlotte Ayrsley, Charlotte’s small print

Also known as

  • Embassy Suites Charlotte/Ayrsley Hotel Charlotte
  • Embassy Suites by Hilton Charlotte Ayrsley Charlotte
  • Embassy Suites by Hilton Charlotte Ayrsley Hotel Charlotte
  • Embassy Suites Charlotte/Ayrsley Hotel
  • Embassy Suites Charlotte/Ayrsley Charlotte
  • Embassy Suites Charlotte/Ayrsley
  • Embassy Suites Hilton Charlotte Ayrsley Hotel
  • Embassy Suites Hilton Ayrsley Hotel
  • Embassy Suites Hilton Charlotte Ayrsley
  • Embassy Suites Hilton Ayrsley
  • Embassy Suites by Hilton Charlotte Ayrsley Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 10:00 PM.
  • We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Superb 9.0 From 341 reviews

    Fair 4.0
    Missing Reservation
    I booked two rooms at this hotel for a bachelorette weekend. The staff were able to provide me with two rooms on the same floor and that is about it. The morning after check in we left for the day. Upon our return, we saw that one of our rooms was not clean.This was after the cleaning lady had been told that our room needed attending to. Since we arrived back late afternoon, all of the cleaning attendants had already left and the room was never cleaned even after speaking to a manager. Later, while in our room, a family was able to use their key and enter our room because they had been assigned that same room. I immediately proceeded to the service desk to get everything straightened out. the service desk informed me that the room had not been assigned to anyone but I explained that we had been in the room the past night and had active key cards assigned to that room. I was told we could stay in the room and they would get everything sorted out. We then left for the evening but upon our return, the keys to our room no longer worked. I again went to the service desk, where they said they could not find my reservation for my room and that they could get me in my room with a master key but could not activate any key cards for my room. At that time, I had to have the service associate contact the manager before they would even begin to sort anything out. I never received an explanation as to why they could not find my reservation since the room was prepaid.
    JHardy, usOther trip
    Fair 4.0
    Aside from check-in, was not what I expected having stayed in the Embassy suites before. Room did not have adequate bedding for what’s in the room and what we required. I asked for more linens, was told they’d bring them up, 1 1/2 hrs later I went down and got them myself. Room cleaning was done 1 of 3 nights there. We did not put out a do not disturb sign. The one day they did show up, they took all our towels and left 2 in their place for 5 people. Called to get 3 more. Again, stated they would bring them up. We used the 2 we had for 5 people as we still didn’t see the other 3 ever make it and we checked out the next day. For the service this hotel provided, I could have stayed at 1/3 the price and received the same. Disappointed overall and will NOT stay here again. We have season passes to Carowinds so stay in the area on every trip from 1 to 5 nights at a time.
    Patrick, usFamily trip
    Very Good 8.0
    Great room and bar - but breakfast is a mess
    Great stay except for the morning breakfast, which is a logistical mess. Rooms was larger than I expected and bed was comfortable and clean. Liked the 2-free drink happy hour with food they provided if you get there before 7 PM and that came in handy after a long day, and the bartenders were friendly even when they were busy. Dinner was excellent & room service was prompt. I’m sure the free breakfast buffet is nice when it’s not crowded – but the restaurant's seating area is narrow and food serving areas have limited access - simply NOT well designed for a buffet style meal when it’s busy leaving customers bumping into one another – a an accident waiting to happen when coffee, plates of food, and children are involved. If you plan to catch the free breakfast then head to off a business meeting , dress in what you plan to go out in after you eat, or have another set of clothes ready as a backup.
    Richard, us3 night business trip
    Exceptional 10.0
    Blessings to All at the Embassy
    In the past year, my traveling companion and I have taken four pleasure trips - from LA to Charlotte and in-between. We had separate rooms with great accommodations along the way and the Embassy ranked extremely highly in all categories. I have taken several business trips during the year, as well, staying in high end hotels. We enjoyed our stay at the Embassy in Charlotte - just wish we had more time to take advantage of the lovely room and the many accommodations at the hotel. The staff was wonderful, gracious, and accommodating. Loved the shower! The only negatives were: the bed sloped to the side and was hard to maneuver and the thermostat was difficult to regulate to maintain an even heat. Thank you for a great stay. We will return and recommend.
    Elizabeth, us1 night trip with friends
    Exceptional 10.0
    Vacation from life
    My wife and I headed to Charlotte to visit family for the holidays and I booked a premium suite at the Embassy Suite hoping to find relaxation for both of us in between visiting family around the area. From Check-in to Check-out the entire experience at the hotel was exceptional. I felt at times we were treated equal if not better than we had been at some of the finer resorts in the US and Caribbean. I never felt approaching anyone on staff was inconvenience to them. Even if they were not responsible or knowledgeable I was always taken care of with a smile and respect. The accommodations were 5 star and I never slept in such a comfortable bed in a hotel. The two room suite gave us plenty of space to do things together and separate. I didn't have to worry about getting up early and waking my lovely wife, she was able to sleep in behind closed doors and I was able to have my morning coffee and read the news. I will stay with them again on future visits. Kudos to everyone there, especially Jessica the bartender, awesome young lady.
    usOther trip

    Embassy Suites by Hilton Charlotte Ayrsley, Charlotte

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