Guests
All properties in Chester, England, United Kingdom

The Mill Hotel & Spa

Romantic hotel with spa, near Chester City Walls

  • Free full breakfast and free WiFi
From
$100

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  • The Mill Hotel & Spa
  • The Mill Hotel & Spa
  • Pool
  • Deluxe Double Room, Canal View - Bathroom
  • The Mill Hotel & Spa
The Mill Hotel & Spa. Image 1 of 40
1 / 40The Mill Hotel & Spa
Milton Street, Chester, CH1 3NF, England, United Kingdom
8.4.Very Good.
  • Nice hotel with good restaurants and amenities . Staff were really nice . Located close…

    Feb 1, 2020

  • A very enjoyable stay on the whole. I thought the room, which was spacious and…

    Jan 18, 2020

See all 1,077 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 132 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Health club

What’s around

  • Chester City Walls - 10 min walk
  • Chester Racecourse - 18 min walk
  • Grosvenor Park - 8 min walk
  • The Rows of Chester - 8 min walk
  • Eastgate Clock - 8 min walk
  • Chester Cathedral - 9 min walk

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Enter dates for 2 guests

Guests
  • Classic Double Room, 1 Double Bed
  • Classic Single Room, 1 Twin Bed
  • Business Double Room, 1 King Bed
  • Club Double Room, 1 King Bed
  • Deluxe Double Room, Canal View
  • Classic Twin Room, 2 Twin Beds

What’s around

Landmarks

  • Chester City Walls - 10 min walk
  • Chester Racecourse - 18 min walk
  • Grosvenor Park - 8 min walk
  • The Rows of Chester - 8 min walk
  • Eastgate Clock - 8 min walk
  • Chester Cathedral - 9 min walk
  • Chester Town Hall - 9 min walk
  • St Peter's Church - 10 min walk
  • Roman Amphitheatre - 10 min walk
  • Newgate - 11 min walk
  • St Paul's Church - 0.6 mi / 1 km

Getting around

  • John Lennon Airport (LPL) - 31 min drive
  • Manchester Airport (MAN) - 36 min drive
  • Chester Station - 6 min walk
  • Bache Station - 29 min walk
  • Capenhurst Station - 12 min drive
map
See on map
Milton Street, Chester, CH1 3NF, England, United Kingdom

At a glance

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-6 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 7.50 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Health club
  • Full-service spa

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Canal Barge - This restaurant serves lunch and dinner.

Fees & policies

Children and extra bedsPay at property

  • Rollaway beds are available for GBP 15.0 per night

ParkingPay at property

  • Self parking costs GBP 7.50 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Hotel Mill
  • Mill Chester
  • Mill Hotel
  • Mill Hotel Chester
  • Mill Hotel Spa
  • The Mill Hotel & Spa Hotel
  • The Mill Hotel & Spa Chester
  • The Mill Hotel & Spa Hotel Chester

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Mill Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 7.50 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 6 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Old Harkers Arms (3-min walk), Koconut Grove (4-min walk), and Gate of India (4-min walk).
  • The Mill Hotel & Spa has 2 bars and a spa, as well as an indoor pool and a health club.
8.4.Very Good.
  • 6.0.Good

    Clean but small

    Very small room with barely enough space between the foot of the bed and the wall to pass by. This made the price seem disproportionate. Also a fair bit of traffic noise from St Oswald's Way that the room window faced. I think better alternatives are to be found. Friendly staff and Very clean.

    Peter, 1 night trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great location/good value. Good breakfast buffet included in price

    1 night family trip, Sep 29, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Air conditioning is not a plug in fan on a wobbly table next to an open window. Lights in the bathroom - 1/2 worked. U fortunaywly and it was not the crusty light over the sink. Breakfast included (if you don’t mind waiting for a table in the lobby for 30 minutes first). Hallways smelled like rotten food on 4th floor. This desk staff was quick to point out that we didn’t pay them “you paid Expedia” and that air conditioning was not guaranteed. Lobby was small, hot and constantly packed with people. Parking available would mean that there is actually “parking available”.

    1 night trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel.

    Great hotel for a stay in Chester. Very comfortable, great staff and good breakfast. Located next to the canal and a short walk into town. Only negative, no air conditioning, which on a warm night is needed.

    Brian, 3 night romance trip, Jul 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like the pool and we had a beautiful view of the canal.

    3 night romance trip, Apr 1, 2019

    Verified Expedia guest review

  • 6.0.Good

    Overall a satisfactory stay but expected more for the money. Bed wasnt comfortable (very hard) and very basic compliments tray in room. Breakfast was fine but not great, which basically summed up the accommodation

    2 night trip, Oct 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5* Highly Recommend

    We had an amazing stay. Wonderful staff that made us feel welcome and they were super helpful. The hotel is beautiful and has everything you need. The pool and spa are fab, the restaurant was amazing. We will definitely be coming back!

    Bex Louise, 2 night trip, Oct 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The room was quiet small no bedside lighting and paper cups to drink your morning tea/ coffee. Dated need rooms up dating. Needs mixer taps in bathroom as water was VERY HOT! Communal areas perfect staff very welcoming.

    Jane, 2 night trip, Oct 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    4 night break

    Stayed here a few times, this room seemed very tired and could do with a make over. Cleanliness was good. Communication was poor because swimming pool and jacuzzi was out of order and not informed until we went to use it, then a couple of days later not informed it was working again

    4 night trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok Stay

    Was an average stay. Spa was nice but changing rooms needed a clean. On site parking was £7.50 plus additional £5 an hour the following day which is not advertised.

    Luisa, 1 night trip with friends, Oct 17, 2021

    Verified Hotels.com guest review

See all 1,077 reviews