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Monreale Hotel Resort

Photo gallery for Monreale Hotel Resort

2 indoor pools, 2 outdoor pools, pool loungers
2 indoor pools, 2 outdoor pools, pool loungers
2 indoor pools, 2 outdoor pools, pool loungers
2 indoor pools, 2 outdoor pools, pool loungers
In-room safe, desk, blackout curtains, soundproofing

Overview of Monreale Hotel Resort

Monreale Hotel Resort

4.0 star property
4-star resort in Jardim Philadelphia with 2 outdoor pools and 2 indoor pools

9.2/10 Superb

231 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Av. Leonor. F Delgado, 3.033, Poços de Caldas, MG, 37710-300

Room options

About this area

Restaurants

  • Pampa Churrascaria - 8 min drive
  • Pizza na Roça - 8 min drive
  • Burger Be - 9 min drive
  • Polako Pizza Grill - 9 min drive
  • Cucina Francesco - 9 min drive

About this property

Monreale Hotel Resort

Monreale Hotel Resort is a great choice for a stay in Poços de Caldas. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket resort include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers like the pool and helpful staff.

Languages

Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Hiking/biking trails

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Portuguese

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Brazilian cuisine and only serves breakfast. A children's menu is available.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Monreale Hotel Resort Pocos de Caldas
Monreale Hotel Resort
Monreale Pocos de Caldas
Monreale Hotel Resort Resort
Monreale Hotel Resort Poços de Caldas
Monreale Hotel Resort Resort Poços de Caldas

Frequently asked questions

Does Monreale Hotel Resort offer free cancellation for a full refund?
Yes, Monreale Hotel Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Monreale Hotel Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Monreale Hotel Resort?
Yes, there are 2 indoor pools and 2 outdoor pools.
Are pets allowed at Monreale Hotel Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Monreale Hotel Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Monreale Hotel Resort?
You can check in from 4 PM - midnight. Check-out time is 2 PM.
Is there an on-site casino at Monreale Hotel Resort?
No, this resort doesn't have a casino, but Palace Casino (10-min drive) is nearby.
What is there to do at Monreale Hotel Resort and nearby?
Have fun with on-site activities such as hiking, and improve your game on the tennis courts. Additional recreation on-site includes aerobics . Enjoy a treatment at the spa and a swim in one of the 2 indoor and 2 outdoor swimming pools. Monreale Hotel Resort also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Monreale Hotel Resort?
Yes, there's an on-site restaurant that offers Brazilian cuisine. Nearby restaurants include Pizza na Roça (4.5 mi), Burger Be (4.7 mi) and Polako Pizza Grill (4.8 mi).

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.7/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Incredible place but a nasty weather.
Nice facility and we got everything we need at hand .
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel
Hotel maravilhoso segunda vez q vou esse ano pena q dessa segunda vez acabei ficando em um apartamento térreo do lado de corredor de passagem para piscina muito barulho fora isso excelente hotel funcionários muito atenciosos.
Tasso, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Viagem em família
Chegamos dia 23/10 as 15:00 ( horario de entrada era as 16:00.. aguardamos para fazer check in e para nossa surpresa so foi liberado apos as 17:30.. isso mesmo. As malas que estavam no carro..quem geralmente pega são próprios manobrista, foi meu esposo que pegou e levou ate o quarto.. chegando no quarto uma cama péssima de tao mole, pedimos para fazer a troca.. e levaram um colchão com lençol rasgado.. novamente pedi a troca.. Chão estava com bastante sujeira, pedi para passar um pano, pois sou mto alérgica.. nos colocaram no quarto(163) bem de frente com corredor.. crianças gritando era demais, fora a recreação as 21:00 no corredor dos quartos e crianças gritando ate 22:30;acustica pessima; corredores tem carpete pelo hotel inteiro o cheiro é terrivel de mofo..acredito que seja pq pessoas saem molhadas da piscina e acaba molhando carpete e fica esse cheiro . Recreação para minha filha de 4 anos nao tive coragem de deixar minha pequena, totalmente desorganizada.. Café da manhã e tarde com bastante opção. Almoço e jantar senti falta de mais grelhados e variedades de massas. ( Mas comida é mto boa) Piscina aquecida é bem quentinha, mas piscina com "brinquedao" por ser climatizada poderia estar numa temperatura melhor. Internet (Wifi) é bem ruim.. sinal é pessimo. Acredito que seja por conta de onde hotel esta localizado. No checkout fizemos as 11 hras antes do horario do almoço.. e foi tudo ok.. o senhor pegou nossas malas e levou ate o carro.. nao ficamos pro almoço..
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Iracy Vicentin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível
Edlene, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

luciana, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Muito bom
Equipe muito cordial, Excelente condições, entretenimento, condições da piscina, atendimento, tudo muito bom. ponto de melhoria: Checkout é muito bagunçado, principalmente para pegar o carro.
Eber, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rodrigo, 3-night trip
Verified Hotels.com guest review