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SureStay Hotel by Best Western Cedar Rapids

Photo gallery for SureStay Hotel by Best Western Cedar Rapids

Exterior
Pool
Pool
Premium bedding, pillowtop beds, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Overview of SureStay Hotel by Best Western Cedar Rapids

SureStay Hotel by Best Western Cedar Rapids

2.5 star property
Convenient to Speedeezz 2 Indoor Karting

6.6/10 Good

641 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is $61
Price available on 12/5/2022
Map
3315 Southgate Ct Sw, Cedar Rapids, IA, 52404
Main amenities
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Newspapers in lobby (surcharge)
For families
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Eastern Iowa Airport (CID) - 8 min drive

Restaurants

  • Cancun Mexican Grill and Bar - 3 min walk
  • Pei's Mandarin - 5 min walk
  • El Bajio - 5 min walk
  • Los Compadres - 11 min walk
  • The Flying Wienie - 3 min drive

About this property

SureStay Hotel by Best Western Cedar Rapids

When visiting Cedar Rapids, SureStay Hotel by Best Western Cedar Rapids is a great choice to consider. Guests can visit the fitness center for a workout, and free perks include self parking and on-the-go breakfast daily between 5:30 AM and 10 AM. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 6:00 AM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 5:30 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hometown Inn Cedar Rapids
Hometown Cedar Rapids
Surestay By Best Cedar Rapids
SureStay Hotel by Best Western Cedar Rapids Hotel
SureStay Hotel by Best Western Cedar Rapids Cedar Rapids
SureStay Hotel by Best Western Cedar Rapids Hotel Cedar Rapids

Frequently asked questions

Does SureStay Hotel by Best Western Cedar Rapids offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Cedar Rapids does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Cedar Rapids?
As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Cedar Rapids on Dec 5, 2022 start from $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Cedar Rapids?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Hotel by Best Western Cedar Rapids?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Cedar Rapids?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Cedar Rapids?
You can check in from 3 PM - 6:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at SureStay Hotel by Best Western Cedar Rapids and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near SureStay Hotel by Best Western Cedar Rapids?
Yes. Nearby restaurants include Cancun Mexican Grill and Bar (3-min walk), Pei's Mandarin (5-min walk), and El Bajio (5-min walk).
What's the area around SureStay Hotel by Best Western Cedar Rapids like?
SureStay Hotel by Best Western Cedar Rapids is located a short 12-minute walk from Speedeezz 2 Indoor Karting. The local area is considered central as well as being good for sightseeing.

Overall score and ratings

6.6

Good

6.7/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.3/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

The lady at the front desk was a gem.
Jennifer, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty room
The room was dirty, it reeked of mustard, and there were bugs! So gross, we left and just drove home after our concert, but since we booked through hotels.com, the hotel said they couldn’t give us a refund and we’d have to get the refund from the hotels.com website...
Ashleigh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay again
Older Hotel but very well kept. All necessary amenities in room. “Full” breakfast was not so “full”, but available.
Francis, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Donald, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bad nights stay all around
Toilet wouldn’t flush; stopper in jetted tub was a cheap piece of cork that got stuck in the drain; remote wouldn’t turn on or off the TV. Overall, a disappointing stay. Won’t stay here again.
Michael, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nothing good about this place
When we got there the picture online didn't look like the hotel. The hotel was under construction which would have been nice to now before hand. I picked this hotel because of the fact the picture show it looked nice for being a middle priced stay. I also liked it because it had a pool. The pool had been closed for a while and there was nothing staying that until we got there. The room its self was falling apart. There were cracks and gaps in the ceiling. They had clearly had water damage at some point. We did check the bed and beside the stained sheet no sign of bed bugs. The comforter of the bed and the chair in the room were both covered in stains and looked gross to the point we pushed them against a wall and wouldn't use or touch them. The next and biggest issue was the bathroom the shower was dirty to the point I put a hand towel on the floor in the shower to and by the time my wife and I showered it was black. We stayed for 2 nights and the second night we went to shower and the towels we use the night before where still wet and refolded for us to use again. The next issue was the toilet it wouldn't flush I went to talk to someone about it and use the public bathroom they have while they hopefully fixed ours. I was told the public one is for employees only and I cant use it but no one can fix our toilet till Sunday when we where leaving. I WOULDN'T STAY HERE EVER AGAING.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Will NOT BD C STAT U
Told my son not to expect much as hotel had a 6.6 rating, which I think is generous. Bathroom was dirty. Toilet tank cover did not fit toilet. Bathroom door off rust hinge. Air conditioning did not work properly. Free breakfast was something left to be desired for. Glad we came in late so we were only in room a short while. Been charfged twice. Once by hotels.com
Tiffany, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shawn, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

It’s an ok hotel. Not awful but not the best. Thin walls, loud ac, and lots guests.
Kimberly, 1-night romance trip
Verified Expedia guest review