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Hotel Mackay

Photo gallery for Hotel Mackay

Free WiFi
Free WiFi
Free WiFi

Overview of Hotel Mackay

Hotel Mackay

2.5 star property
Mackay adults-only hotel with bar/lounge

7.4/10 Good

14 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bar
179 Victoria, Mackay, QLD, 4740

Room options

About this area

What's nearby

  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive
  • Nabilla Station - 20 min drive
  • Mapalo Station - 24 min drive


  • Bing's Nomiya - 2 min walk
  • Hot Wok - 4 min walk
  • Roshni - 4 min walk
  • Spice N Flavor - 4 min walk
  • Masala - 6 min walk

About this property

Hotel Mackay

A great choice for a stay in Mackay, Hotel Mackay is only 3.5 mi (5.6 km) from the airport. Guests looking for a bite to eat can visit Hotel Mackay, which serves lunch and dinner.

At a glance


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Sunday - Thursday (10 AM - midnight) and Friday - Saturday (10 AM - 2 AM)
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Caters to adults only

Property amenities

Food and drink

  • Bar/lounge

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Freshen up

  • Shared bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping

Special features


Hotel Mackay – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Mackay Clarion
Clarion Mackay
Hotel Mackay Hotel
Hotel Mackay Mackay
Hotel Mackay Hotel Mackay

Frequently asked questions

Does Hotel Mackay offer free cancellation for a full refund?
Yes, Hotel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Mackay?
You can check in starting at 2 PM. Check-out time is 10 AM.
Are there restaurants at or near Hotel Mackay?
Yes. Nearby restaurants include Hot Wok (4-min walk), Roshni (4-min walk) and Spice N Flavor (4-min walk).
What's the area around Hotel Mackay like?
Hotel Mackay is a short 1-minute walk from Great Barrier Reef and 5 minutes' walk from Caneland Central.

Overall score and ratings






Staff & service




Property conditions & facilities

4/10 Fair

Cheap over night stay but in desperate need of a renovation, very run down.
1-night trip with friends
Verified Wotif guest review

8/10 Very good

The plus is the room had ceiling fan, aircon, fridge, kettle, coffee & tea, & tv. The bathroom you could lock the shower area but one of the toilet doors you couldn’t lock. The bed was amazingly soft as well as the pillows! Slept comfortably.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

2/10 Poor

1-night trip
Verified Wotif guest review

6/10 Good

Elizabeth, 1-night trip
Verified guest review

10/10 Exceptional

Verified guest review

6/10 Good

Flexible bookings, reasonable cheap accommodation, convenient location
Verified Expedia guest review

2/10 Poor

Filthy, Smelly, Noisy, Curtain missing & Dirty Bed
Don't stay here. Room 9 is missing a curtain from the balcony door, the street light shines into the room. One of the windows will fall off if you open it, as the hinge has rusted off. The bed linen is all stained. The room had four toilet fresheners in it, to hide the cigarette smell. The paint is peeling from the walls. There are no spare power points to charge your phone. The walls are thin and you can hear every word from other guests rooms.
Verified Expedia guest review