Resorts World Sentosa - Festive Hotel (SG Clean)

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Resorts World Sentosa - Festive Hotel (SG Clean)

Resorts World Sentosa - Festive Hotel (SG Clean)

5.0 star property
Luxury hotel with outdoor pool, near Universal Studios Singapore

7.6/10 Good

812 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
8 Sentosa Gateway, Resorts World Sentosa, Singapore, 098269
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Bar/lounge
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Universal Studios Singapore - 3 min walk
  • Raffles Place - 16 min drive
  • Gardens by the Bay - 14 min drive
  • Marina Bay Sands Casino - 15 min drive
  • Marina Bay Sands Skypark - 15 min drive
  • Orchard Road - 20 min drive
  • Suntec City - 17 min drive
  • Bugis Street Shopping District - 19 min drive
  • Singapore Flyer - 19 min drive
  • Singapore Botanic Gardens - 21 min drive
  • East Coast Park - 21 min drive

Getting around

  • Changi Airport (SIN) - 30 min drive
  • Singapore (XSP-Seletar) - 35 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.3 miles/35.9 km
  • JB Sentral - 52 min drive
  • HarbourFront Station - 22 min walk

About this property

Resorts World Sentosa - Festive Hotel (SG Clean)

5-star luxury hotel
Located close to Universal Studios Singapore, Resorts World Sentosa - Festive Hotel (SG Clean) provides a terrace, shopping on site and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a front desk safe and luggage storage
  • Concierge services, a lift and a 24-hour front desk
  • Guest reviews say great things about the location
Room features
All guest rooms at Resorts World Sentosa - Festive Hotel (SG Clean) feature comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 447 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool

What to do

  • Shopping
  • Beach nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of SGD 41.20 for adults and SGD 21.19 for children (approximately)

Children & extra beds

  • Rollaway beds are available for SGD 82.39 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Resorts World Sentosa Festive Hotel Singapore
Resorts World Sentosa Festive Hotel
Resorts World Sentosa Festive Singapore
Resorts World Sentosa Festive
Festive Hotel Singapore
Festive Singapore
Festive Hotel
Resorts World Sentosa Festive Hotel
Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Does Resorts World Sentosa - Festive Hotel (SG Clean) offer free cancellation for a full refund?
Yes, Resorts World Sentosa - Festive Hotel (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Resorts World Sentosa - Festive Hotel (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Resorts World Sentosa - Festive Hotel (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Resorts World Sentosa - Festive Hotel (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Resorts World Sentosa - Festive Hotel (SG Clean)?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Resorts World Sentosa - Festive Hotel (SG Clean)?
You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Resorts World Sentosa - Festive Hotel (SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (1-min walk) and Marina Bay Sands Casino (15-min drive) are both nearby.
What is there to do at Resorts World Sentosa - Festive Hotel (SG Clean) and nearby?
Resorts World Sentosa - Festive Hotel (SG Clean) has an outdoor pool and a fitness centre.
Are there restaurants at or near Resorts World Sentosa - Festive Hotel (SG Clean)?
Yes. Nearby restaurants include Din Tai Fung (3-min walk), Coca (3-min walk) and Slappy Cakes (4-min walk).
What's the area around Resorts World Sentosa - Festive Hotel (SG Clean) like?
Resorts World Sentosa - Festive Hotel (SG Clean) is a short 3-minute walk from Universal Studios Singapore and 5 minutes' walk from S.E.A. Aquarium. Travellers give top marks for the hotel's prime location.

Overall score and ratings

7.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

House keeping us slow only come around 5.30pm
Sin yee, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Long breakfast queues at Hard Rock and they only offer sets. The rooms are old and the guests can no longer share the pool with Hard Rock.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed holiday
Safety locker have been locked.. Called for come to check, waited about 1 hour and keep calling to reminder. Breakfast serve by set menu.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daphne, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

My family and I did a 2D1N staycation in early February 2020. It's been over a month since, and I still find myself having to leave this negative review now, because I simply can't let it go: with the immensely negative experience at check-out, and terrible after-service, it's no wonder that the only impression that has lasted is an ugly one! During check-in, we were told that there would be free parking for all hotel guests. However, no further instruction was given as to how the free parking would be activated. Upon check-out, we had asked at the reception counter, just to be sure, if we would be charged any parking fees now that we were leaving the hotel. The reception staff simply replied that there would be no charges, and once again, there was no advice on anything else that needed to be done. Lo and behold, when we drove out of the carpark, we were slapped with a $40+ parking fee! Confused, we drove back to the hotel porch, and sought help from the reception staff. It was only then that the concierge informed us that we should have asked them for a free parking ticket first. Long story short, the reception staff made no attempt to mediate the situation, assigned blame to their colleagues in the concierge team, and blamed us for not having explicitly asked for a parking ticket. I don't know about you, but all the other hotels I have ever been to would've agreed that THE ONUS IS ON THE HOTEL STAFF TO PRE-EMPT THEIR HOTEL GUESTS' NEEDS.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saved my days
Very helpful staff especially the front desk Manager Zong, extended assistance when my cruise got cancelled and switched my dates to stay at Festive Hotel. The place is very accessible to all Sentosa attractions, high end stores and shopping, etc. Highly recommended to book your next Singapore trip.
Jocelyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice family hotel close by to all attractions in Resorts World.
2-night family trip
Verified Expedia guest review