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1 room, 2 adults

Resorts World Sentosa - Festive Hotel (SG Clean)

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
8 Sentosa Gateway, Resorts World Sentosa, Singapore, 098269, Singapore

Luxury hotel with outdoor pool, near Universal Studios Singapore
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

The government of SG has mandated which hotels can accept leisure bookings Find out more

Property renovations and closures

This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
  • Very helpful staff especially the front desk Manager Zong, extended assistance when my…Feb 12, 2020
  • All The staff very good and professional. The room, Dirty, carpet & bathroom, very old,…Jan 1, 2020

Resorts World Sentosa - Festive Hotel (SG Clean)

  • Deluxe Room
  • Deluxe Family King
  • Deluxe Family Room (Free Attraction Tickets for 2 Adults)

What’s around Resorts World Sentosa - Festive Hotel (SG Clean)

Landmarks

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
  • Siloso Beach - 10 min walk
  • Palawan Beach - 12 min walk

Getting around

  • Changi Airport (SIN) - 31 min drive
  • Singapore (XSP-Seletar) - 42 min drive
  • Senai International Airport (JHB) - 69 min drive
  • JB Sentral - 52 min drive
  • HarbourFront Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 447 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Free onsite valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Designated smoking areas
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Resorts World Sentosa - Festive Hotel (SG Clean)’s small print

Also known as

  • Resorts World Sentosa Festive Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa Festive Singapore
  • Resorts World Sentosa Festive
  • Festive Hotel Singapore
  • Festive Singapore
  • Festive Hotel

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for SGD 82.39 per day

Full breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 14.48 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Resorts World Sentosa - Festive Hotel (SG Clean)

  • Does Resorts World Sentosa - Festive Hotel (SG Clean) offer free cancellation for a full refund?
    Yes, Resorts World Sentosa - Festive Hotel (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Resorts World Sentosa - Festive Hotel (SG Clean) currently open?
    This property is closed from July 1 2020 to March 31 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Resorts World Sentosa - Festive Hotel (SG Clean)?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Resorts World Sentosa - Festive Hotel (SG Clean)?
    Yes, there's free self and valet parking.
  • Is there a pool at Resorts World Sentosa - Festive Hotel (SG Clean)?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Resorts World Sentosa - Festive Hotel (SG Clean)?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Resorts World Sentosa - Festive Hotel (SG Clean)?
    You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Resorts World Sentosa - Festive Hotel (SG Clean)?
    Yes. Nearby restaurants include Din Tai Fung (3-min walk), Slappy Cakes (4-min walk), and Malaysian Food Street (5-min walk).
  • Is there an onsite casino at Resorts World Sentosa - Festive Hotel (SG Clean)?
    No, this hotel doesn't have a casino, but Resort World Sentosa Casino (1-min walk) and Marina Bay Sands Casino (16-min drive) are both nearby.
  • What is there to do at Resorts World Sentosa - Festive Hotel (SG Clean) and nearby?
    Resorts World Sentosa - Festive Hotel (SG Clean) has an outdoor pool and a fitness center.

Recent reviews

Good 7.4 From 322 reviews

Good 6.0
The Festive was the worst resort hotel I've stayed in but overall it wasn't terrible. Issues started at check in. I booked a room online for a family of 3 and they gave us a bare room with only a king bed and a fridge. There was nowhere for a third person to sleep and a rollaway bed cost $80 a night so we ended up moving to a family suite for the same cost. The website said all resort hotel guests were allowed to use other resort pools but that turned out to be false and the Festive pool wasn't very well-suited for kids. The included breakfast was located in the Hardrock hotel and we were required to walk past the lovely smelling smoke pit to get there. The rooms weren't very clean but not gross. There was no carpeting and every room had an incredibly heavy chair that could be heard scraping across the floor at all hours of the night. The cleaning staff left a master key in our room which made me feel uneasy about how often they gave others access to everyone's room.
Whit, us9 night family trip
Good 6.0
Disappointment with counter staff
I have been booking staycation at Festive Hotel on regular basis yearly. This time, I encounter the counter staff who does not read and follow my preference stated during my online booking. I requested 4 floor and above with standing shower and pool view. We normal have that in our past. This time round, we have got one that is at 7th floor, no pool view and bathtub instead of standing shower. When I called the counter to request for a change, they found me a 3rd level standing shower and pool view. When we went in, it does have standing shower but with a big umbrella right in front of my balcony. It was the swimming pool's sitting area. There is so much noise and no privacy if we were to open the balcony door to get some fresh air. I booked the hotel months ago, somewhere in June, with my request made. Don't tell me based on availability. isn't priority given to those who booked earlier? Or is the counter staff new and inexperienced? Every year we booked staycation there. This time round, it is such a disappointment.
us2 night family trip
Exceptional 10.0
Great
Great location, service and cleanliness. Couldn't have asked for better or planned ot better. Really close to Universal Studios Singapore.
Gerhardus Jac, us3 night family trip
Good 6.0
Not so happy
It was so frustrating when we stayedjust this week our room was hot and the toilet bowl was flushing on its own. We went to the hotel reception they did something but the aircon just kept getting hot specially during early mornings we stayed there for about a week. The bfast was also disappointing because the options are always the same from day 1 to day 5 no variations and the staffs were not friendly at all
FERDINAND F., us4 night family trip
Very Good 8.0
So far so good!
Tien, us1 night family trip
Exceptional 10.0
All attractions are within walking distance. Very clean. Lots of restaurant options around. Overall great stay. Especially enjoyable if you have kids with you.
us4 night family trip
Very Good 8.0
wish they could offer a better view from my room for u I paid decent amount for the night
Scarlet, us1 night trip
Very Good 8.0
Everything is wonderful at Festive except that we found they don’t have self laundry facility which would have helped us a lot for a week’s stay with kids.
Sandhya, us5 night trip
Exceptional 10.0
Great place to stay
Nice place to stay. The place is very convenient to restaurants, shopping center and attractions in Singapore.
magan & acee, us3 night trip
Good 6.0
Average hotel, but great location for families!
Service was very slow and sub-par. Number of towels fir each room was limited. But great location on sentosa island, which has lots of activities and beach for families, All within walking distance. Also there were a lot of food options right outside the hotel – in the Forum area, esp Loved the Hawker center there, But wished it opened for breakfast every day.
MARIAH, usFamily trip

Resorts World Sentosa - Festive Hotel (SG Clean)