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Resorts World Sentosa - Festive Hotel (SG Clean)

Luxury hotel with outdoor pool, near Universal Studios Singapore

  • Free WiFi and free parking
  • Resorts World Sentosa - Festive Hotel (SG Clean)
  • Guest Room View
  • Pool
  • Pool
  • Guest Room View
1 / 26Guest Room View
7.2Good
  • Very helpful staff especially the front desk Manager Zong, extended assistance when my…

    Feb 12, 2020

  • All The staff very good and professional. The room, Dirty, carpet & bathroom, very old,…

    Jan 1, 2020

See all 366 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 447 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Deluxe Room
  • Deluxe Family King
  • Deluxe Family Room (Free Attraction Tickets for 2 Adults)

Location

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk

What’s around

Landmarks

  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Adventure Cove Waterpark - 8 min walk
  • Sentosa Luge - 9 min walk
  • Wings of Time - 9 min walk
  • Siloso Beach - 10 min walk
  • Palawan Beach - 12 min walk
  • VivoCity - 18 min walk
  • Mount Faber Park - 22 min walk
  • Singapore Cruise Centre - 1.5 mi / 2.5 km

Getting around

  • Changi Airport (SIN) - 29 min drive
  • Singapore (XSP-Seletar) - 39 min drive
  • Johor Bahru (JHB-Senai Intl.) - 67 min drive
  • JB Sentral - 54 min drive
  • HarbourFront Station - 22 min walk

At a glance

Hotel size

  • This hotel has 447 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Resorts World Sentosa Festive Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
  • Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
  • Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa Festive Singapore
  • Resorts World Sentosa Festive
  • Festive Hotel Singapore
  • Festive Singapore
  • Festive Hotel

Optional extras

Rollaway beds are available for SGD 82.39 per day

Full breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 14.48 for children (approximately)

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Resorts World Sentosa - Festive Hotel (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 1 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Din Tai Fung (3-min walk), Slappy Cakes (4-min walk), and Malaysian Food Street (5-min walk).
  • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (1-min walk) and Marina Bay Sands Casino (15-min drive) are both nearby.
7.2Good
  • 6.0Good

    The Festive was the worst resort hotel I've stayed in but overall it wasn't terrible. Issues started at check in. I booked a room online for a family of 3 and they gave us a bare room with only a king bed and a fridge. There was nowhere for a third person to sleep and a rollaway bed cost $80 a night so we ended up moving to a family suite for the same cost. The website said all resort hotel guests were allowed to use other resort pools but that turned out to be false and the Festive pool wasn't very well-suited for kids. The included breakfast was located in the Hardrock hotel and we were required to walk past the lovely smelling smoke pit to get there. The rooms weren't very clean but not gross. There was no carpeting and every room had an incredibly heavy chair that could be heard scraping across the floor at all hours of the night. The cleaning staff left a master key in our room which made me feel uneasy about how often they gave others access to everyone's room.

    Whit, 9 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 6.0Good

    Disappointment with counter staff

    I have been booking staycation at Festive Hotel on regular basis yearly. This time, I encounter the counter staff who does not read and follow my preference stated during my online booking. I requested 4 floor and above with standing shower and pool view. We normal have that in our past. This time round, we have got one that is at 7th floor, no pool view and bathtub instead of standing shower. When I called the counter to request for a change, they found me a 3rd level standing shower and pool view. When we went in, it does have standing shower but with a big umbrella right in front of my balcony. It was the swimming pool's sitting area. There is so much noise and no privacy if we were to open the balcony door to get some fresh air. I booked the hotel months ago, somewhere in June, with my request made. Don't tell me based on availability. isn't priority given to those who booked earlier? Or is the counter staff new and inexperienced? Every year we booked staycation there. This time round, it is such a disappointment.

    2 night family trip, Oct 3, 2019

    Verified Hotels.com guest review

  • 10.0Exceptional

    Great

    Great location, service and cleanliness. Couldn't have asked for better or planned ot better. Really close to Universal Studios Singapore.

    Gerhardus Jac, 3 night family trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 6.0Good

    Not so happy

    It was so frustrating when we stayedjust this week our room was hot and the toilet bowl was flushing on its own. We went to the hotel reception they did something but the aircon just kept getting hot specially during early mornings we stayed there for about a week. The bfast was also disappointing because the options are always the same from day 1 to day 5 no variations and the staffs were not friendly at all

    FERDINAND F., 4 night family trip, Jul 8, 2019

    Verified Hotels.com guest review

  • 8.0Very Good

    So far so good!

    Tien, 1 night family trip, Jul 2, 2019

    Verified Hotels.com guest review

  • 10.0Exceptional

    All attractions are within walking distance. Very clean. Lots of restaurant options around. Overall great stay. Especially enjoyable if you have kids with you.

    4 night family trip, Jun 17, 2019

    Verified Travelocity guest review

  • 8.0Very Good

    wish they could offer a better view from my room for u I paid decent amount for the night

    Scarlet, 1 night trip, Oct 5, 2018

    Verified Expedia guest review

  • 8.0Very Good

    Everything is wonderful at Festive except that we found they don’t have self laundry facility which would have helped us a lot for a week’s stay with kids.

    Sandhya, 5 night trip, Jul 18, 2018

    Verified Expedia guest review

  • 10.0Exceptional

    Great place to stay

    Nice place to stay. The place is very convenient to restaurants, shopping center and attractions in Singapore.

    magan & acee, 3 night trip, Apr 22, 2018

    Verified Expedia guest review

  • 2.0Poor

    Hotel service.

    We brought mobile, the stop contacts cann't usable, we asked housekeepng, but they said, no overplugs. When FO said, I can't understand, so I asked " please repeat". But he just refused. I asked tripple bed, but they provided, onlt sofa. Mini bar is nothing in side. If five star hotel exactlly provided. The room is very old.

    Musashi , 2 night trip, Mar 3, 2018

    Verified Expedia guest review

See all 366 reviews